Jenny, always does a great job! Especially when I challenge her with crazy designs! But she will…read morerecommend certain colors for better results and designs.

Jenny is the best! Highly recommend her. Dip always looks…read morenatural .........come and try Spa Nails

I made an appointment on line at the last minute found a time that worked for me. This place is…read moregreat. Megan was awesome. Definitely would come here again

This was definitely on my top worst nail experiences. I booked online also because they never…read moreanswer the phone. The hours posted are not valid they make it up as they go. This was my second time so called second chance I gave this shop to do my nails. They do not use a drill. They waste your time along with cut open all your cuticle beds. I'm posting a picture to verify how bad it is I had to stop before I even got anything new done. Took over an hour to scrape an emery board against my gel polish to look like this mess. Then had the nerve to take $40 out of my $100 I handed to the nail tech Megan stating that I owe that for the hour it took to do the damage she did. Horrible customer service. The shape was awful no where near close to what coffin looks like. I am posting a third and fourth photo at a different shop just 2 hours later to get my nails fixed and done right.

Had the best experience with tai he is sooooo detailed and they had no wait!!everyone was so nice…read moreand attentive

Birthday pampering! And what Better place to go for a girls perfect day. L'Amour Nails and Spa was…read morethe chosen choice! This place was sooo nice. Very clean and pleasant nail spa. It was packed when we came. We walked in around 4 and were serviced right away!! All nail techs took their time with every customer. Pristine care from a sweet guy named Michael we had. He showed my little princess the most utmost care and kindness. He took his time and made her laugh. I definitely will be back. My Birthday Princess definitely felt what it was like to be pampered.

Terrible they were supposed to use Gel they all came off my granddaughter by the end of the day…read morewill never use them again I have taken her other places and they last weeks . Worst nail salon ever

I have been using this shop for over 20 years. They offer consistently high-quality service, and…read morethe technicians provide a very good finish product with the nail services. The shop is very clean, and the clientele is pretty much no nonsense and respectable of others in the shop.

DO NOT get gel full set or fill! They're lying to you, using acrylic nails then gel overlay and…read moreovercharging!!!!!!!! Another salon in the area taking advantage of people not knowing the difference between gel and acrylic! Do your research before going here and STOP them if you go in for gel full set/refill if they pull out powder and liquid IT'S ACRYLIC. Gel full sets need to have EVERY nail cured with the light immediately after extension is applied for gel nails before polish is even applied. Then, again every time they do a coat of no chip polish. You can tell from my pics they're acrylic and not gel with their poor application. Stay far away from here.

I had my nails and feet done today. It was a great experience. Tony, the owner, did my nails and…read morehe's pretty darn good all around. I will continue to have him do my nails in the future.

While Winfield's businesses may be lacking here and there, it's places like Ann's Nails that make…read morecoming to my small town totally worth it. First off, let me start by explaining what a snob I can be about having my nails done professionally. Frankly, I'm so awful at painting my own nails, I'm willing to pay $35-$40 every two weeks to get my nails all purdy at Ann's. I know it may sound like a lot for someone that may not get their nails done, and when you look at the expense over the year, you may want to smack yourself but when it comes down to it, we all need to treat ourselves to something we enjoy and, in this case, I enjoy pampering myself in this manner. Bonus, I'm a jeweler so having my hands look nice is also a sort of business expense. You think I can write it off on my taxes? LOL Back to me being a snob...let me elaborate by explaining I'm new to town and I was intimidated at first about going to a new nail place because I know how these places can be back home so I went in with hesitation....originally. I was pleasantly surprised at how great of a first, second and third experience I've had at Ann's since moving to the area. I crave good local businesses which I can support. This is simply how I roll. I need the things and supporting small businesses is my jam. My very first time in was for a mani-pedi and Wilson did not disappoint! I typically am uncertain about men doing my nails because of my nerve disorder and my painful sensitivity to people touching me but Wilson was very caring and patient throughout the whole time he worked with me. He asked if I was ok throughout the process and was gentle when necessary. He did an awesome job on my nails for Christmas and really nailed the designs I was aiming for from some photos I saw on Pinterest. Get it? "nailed" ha I have also gone to see Sarah a few times and she's also excellent. One of my girlfriends exclusively sees sarah and after Sarah did my nails the first time, I can totally see why! She keeps your acrylic nice and thin and is a perfectionist like her pal, Wilson. So far, I have left extremely pleased with both Sarah and Wilson's work with zero complaints. Lastly, I have to give them props for always having on a good movie with closed captioning for us to watch while we're getting pampered. What a great touch! Thanks Ann! See you all soon. xo

Rarely have I encountered a customer service experience so astonishingly inept, discordant, and…read morebereft of professionalism as the one I experienced at this salon. What should have been a relaxing appointment devolved into an unnecessary display of defensiveness, discourtesy, and astonishingly poor communication. Before the service began, I presented my nail technician with a photograph of the exact shape and style I wanted. Throughout the appointment, I reiterated my expectations with remarkable clarity. After the initial cut, I politely requested that my nails be made slightly shorter. As she continued shaping them, I showed her the reference photo again and asked whether the finished result would resemble it. Without hesitation, she confidently assured me that it would, explaining that everything would come together once the acrylic powder was applied. It did not. Even after the acrylic was applied and the shaping continued, the nails remained conspicuously dissimilar to the reference image. When I expressed my concern once again, the explanation suddenly shifted. I was informed that achieving the requested shape was impossible because my nail beds were "too wide." This abrupt contradiction was both bewildering and avoidable. If my anatomy genuinely precluded the desired result, that should have been communicated before the service progressed not after repeated assurances that the design was entirely attainable. Competence is measured not only by technical ability but by candor, expectation management, and the willingness to communicate honestly with a client. Rather than acknowledging the inconsistency or attempting to rectify the situation, the technician became conspicuously defensive. Her response "I'm the nail tech" was not the declaration of expertise she seemingly intended it to be. Expertise inspires confidence through results, not through appeals to authority. The interaction then descended into complete absurdity. Instead of exploring solutions, offering to reshape the nails, proposing an alternative, or even discussing the possibility of starting over, she abruptly abandoned the service altogether and instructed me to "find someone else to do your nails" while I was still seated at her station. The owner's intervention was even more disconcerting. Rather than serving as a calming and solution-oriented presence, she entered the conversation by raising her voice and repeatedly interrupting me as I calmly attempted to explain my concerns. At no point did I reciprocate her volume or hostility. I simply explained that speaking over me would not resolve the issue. Unfortunately, reason appeared to be far less welcome than indignation. The technician then attempted to justify her conduct by referencing the fact that I had been engaged in a professional phone conversation. That observation was entirely immaterial. My ability to conduct business while sitting quietly in a salon chair has absolutely no bearing on whether the service I was paying for was executed correctly. It was an irrelevant distraction from the actual issue: the inability to produce the design she repeatedly assured me she could achieve. To compound matters, the owner stated they had the right to charge me for half the service, while the technician simultaneously declared she "didn't want it." The irony was almost theatrical. Rather than demonstrating composure, accountability, or even a modicum of customer care, the interaction became an exhibition of emotional impulsivity masquerading as professionalism. As I prepared to leave, the owner remarked to another client that she was "so mad I'm shaking" before informing me that I was no longer welcome. I found that declaration almost superfluous. An establishment that responds to respectful criticism with emotional volatility is not one I would voluntarily patronize again. What remains most perplexing is how effortlessly this entire ordeal could have been avoided. A simple acknowledgment that the requested shape was unattainable, an honest conversation at the outset, or even an offer to restart the service would have demonstrated integrity and professionalism. Instead, every opportunity for resolution was eclipsed by defensiveness and escalating hostility. I have attached photographs of the reference image alongside the result I was being given. The juxtaposition speaks more eloquently than words ever could. Professionalism is not merely the execution of a technical skill; it is the capacity to communicate honestly, receive feedback with grace, and preserve a client's dignity even when expectations cannot be met. Unfortunately, this establishment failed on every front. What I anticipated would be an hour of self-care became an exercise in unnecessary confrontation, public embarrassment, and astonishingly poor customer service. I cannot recommend a business where accountability is supplanted by ego, communication is eclipsed by interruption, and a courteous customer is treated poorly