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Helfrich River Outfitters

5.0 (6 reviews)
Closed • 8:30 am - 6:30 pm

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Oregon Whitewater Adventures - Umpqua River Rafting Trip

Oregon Whitewater Adventures

4.9(16 reviews)
16.1 mi

Great experience for my 3 generations of family! We took a full day trip with my son, grandson, and…read morehusband. Dave, our guide, was friendly and knowledgeable. Reservations were easy to make and changes were accepted. Questions were promptly responded to.

Our group of 7 had a really great full-day rafting trip on the McKenzie with Kamis and Ariel at…read moreOregon Whitewater Adventures! We arrived to the meeting spot around 10am and got back to the cars around 3:15pm. Reservations were easy to do online, and I received the confirmation email shortly after with details on timing, meeting location, and what to expect for the day. This was the only communication we received, so if you're someone who finds reminder emails helpful, you may not get it with OWA. We were split up between two boats with one additional solo guest. The shuttle ride was quick to Paradise campground, leaving the meeting point around 10:10am. The guides set us up with life jackets and paddles, provide us with instructions for paddling and safety, and after hopping in the boats and doing some practice strokes, we were on our way. The deli-style lunch was set up for us about 2 hours into the trip (12:30pmish). We ate at a campground with bathroom access. The lunch spread consisted of bread, deli meats, cheese, sauces/condiments, melon, veggies, chips, cookies, PB/jelly, sodas - a surprisingly vast assortment and was a treat after a few hours on the water. The entire trip was really fun. We enjoyed chatting with our guides, paddling into the rapids and enjoying the scenery. Our boat hit a rapid "just right" and two members of our raft fell out, but we moved quickly to get them back in the raft and all had a good laugh about the rapid. The only thing I wish is that OWA would offer photos (just cell phone, nothing fancy). As they carry a dry bag and phones, it would have been nice to have a photo of our group that could be emailed/texted after the trip. Or from the staff member who sets up the lunch. We all really enjoyed our day and would definitely be interested to do another trip with OWA. And as the email says, "And remember, a guide can over tip your boat, but you can't over tip your guide."

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Oregon Whitewater Adventures - Logo

Logo

Oregon Whitewater Adventures
Oregon Whitewater Adventures

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Morrisons Rogue Wilderness Adventures

Morrisons Rogue Wilderness Adventures

4.8(141 reviews)
115.3 mi

I have a group of friends who do hiking trips together every few years, and this year we picked…read moreMorrisons Rogue River hike with support from guides on rafts. Booking the trip was relatively straightforward, but Morrisons highly encouraged us to do trip insurance because they don't offer refunds, which should've been the first red flag. Before I go too far, I do want to give a huge shout out to our guides Drew, Adam, and Johnny. They were amazing, and if I were rating just them, this review would be 5++ stars. They were friendly, knowledgeable, helpful, and genuinely cared about us and our hike. The rest of the Morrison's staff...not so much. There was an active wildfire in the area before we started the hike. We talked to Morrison's several times in the days leading up to the trip (before we flew out) and even asked about rebooking the trip for a different time, when the forest in the area wasn't on fire. We were assured that even though they were planning a few modifications to our itinerary (i.e. at least one day of rafting instead of hiking), they were confident that it would be a wonderful trip. Fast forward to the end of day 2 of our trip...and they had to cancel the rest of the 4-day hike due to safety concerns and, ultimately, a mandatory evacuation. To be clear, I'm not upset that we were pulled out of the woods, as that was an obvious safety decision. I'm mad because we specifically asked about rebooking for different dates and were told no. Morrison's got us back to their main lodge the following morning, at which point they considered themselves done with us. There was no refund, no help finding rooms for the night, and the last lodge we were in literally wouldn't even let us use the bathroom in the hour we were waiting for vans to get us back to safety. Morrison's did at least send us all an official email about the trip cancellation so that we could share that with our travel insurance (if we'd purchased it) to try to get a refund, but that was about it. Morrisons also made the guides tell us, rather than having anyone higher up in the company talk to us. From what we can tell, they also didn't do anything to help their guides (e.g. helping them find lodging) once the trip was canceled. I will also add that I'm vegetarian, and although there was a lot of very tasty vegetarian food available, vegetarian protein was extremely scarce. For dinner the two nights we hiked (~9 mi on day 1 and 15 mi on day 2), there was no source of vegetarian protein for me to eat. (The gluten free and dairy free people fared much better.) It would've been so easy to roast a portobello mushroom the way they roasted salmon, or to do some kind of meat substitute when they did ribs (they did have meat substitute at the lunches, and eggs or veggie patties at breakfast). I had brought some protein powder with me, but not enough to make up for dinners without protein. My friends ended up giving me the protein bars they'd brought for themselves to try to make up for the dinners. To Morrison's: please consider all macronutrients (carbs, fat, AND protein) when planning meals for your guests! Overall, I would absolutely go back to the river with any of the guides, but I'll never use Morrisons again, and I recommend that you don't either.

Great time with my family. The guide was excellent and we had a blast. We did the afternoon 1/2…read morerafting trip and are definitely coming back to make this annual event. Dan was an excellent guide!

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Morrisons Rogue Wilderness Adventures - View from the trail

View from the trail

Morrisons Rogue Wilderness Adventures - Awesome time solo rafting through the rapids.

Awesome time solo rafting through the rapids.

Morrisons Rogue Wilderness Adventures

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Cog Wild Bicycle Tours & Shuttles

Cog Wild Bicycle Tours & Shuttles

4.7(63 reviews)
66.9 mi

There's no way I could not write up a review for Cog Wild bicycle tours. I've taken a private…read moreguided tour here before and had a great experience and probably should've written them up then however, recently I scheduled the second tour about a year later and accidentally showed up a week early. This was totally my mistake. I had set my mind up to not bike that day once I realized the error However Lara was so gracious and kind about my mistake. She immediately walked me over to the office and started trying to figure out what else we could do. She really want the extra mile and ended up coordinating bikes from the hotel, recommending a route since now we wouldn't have a guide, and offering to drive us up if we weren't able to catch the shuttle. There's no place I will rent a bike in Bend besides here thank you Cog Wild.

Great shuttle service. We used this business in May. So we weren't able to do some of the shuttles…read morewe booked in Oakridge, OR due to the snow keeping the shuttle from reaching the trailhead. CW gave us an extra shuttle the first day we had shuttles booked for no extra charge to make up for the inconvenience of the snow affecting our scheduled shuttles. Then they were willing to work with us the following day after we missed our scheduled time due to some confusion. 10/10 would use this service again. Shout out to our shuttle driver Rob. Great hospitality and very accommodating.

Photos
Cog Wild Bicycle Tours & Shuttles - Map of the area around cog wild and up to the green gate trail

Map of the area around cog wild and up to the green gate trail

Cog Wild Bicycle Tours & Shuttles - Family day on the trails near Bend

Family day on the trails near Bend

Cog Wild Bicycle Tours & Shuttles - Fun day on the high elevation trails above Bend

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Fun day on the high elevation trails above Bend

Helfrich River Outfitters - rafting - Updated May 2026

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