Front staff is rude. Doesn't bother to even acknowledge patiend at window. APPEARS TO BE PLAYING…read moreGAMES IN GER PHONE. When complaining, the employee talking complaints quickly turns the complaint into a threat of the clinic having the ability to fire me as the patient. Great rapport when returning fore the 2nd visit for serious illness. Never, ever threatened to be let go as a patient. EVER. I DID NOT RAISE MY VOUCE, CURSE, LIE, ETC. I LIKE MY DRS BUT WILL NOT STAND BY THREEATS OF MY OWN EXPECTATIONS.

No no no. Again very long wait times. they do not take appointments and the staff is uppity and…read morerude. Go to Abilene and get a GOOD doctor.

Was seen as a patient here after becoming completely fed up with Dr. Wayne Cadenhead and his…read moreshenanigans. Was treated very well by the nurses and they got to the solution of my issues and we got me situated on prescriptions to heal me for good not just temporarily.

The ER wait times are nothing. had some good experiences and some awful. It all depends on who the…read moreER doc on call is. if its Wayne Cadenhead just leave.Request a different doc or something. But the hospital nurses are nice. They could use some work on their blood drawing skills but overall its ok.

Hand crushed in car door during storm. Shift change at this entity and moved into urgent care. Gave…read moreattending person my Blue Cross/Blue Shield cards. Person wrapped hand wrong and it grew back deformed. Was atrophied for two years and is still not workable for small dexterity due to deformity from wrapping. The car insurance covered and I had full coverage at work. Despite numerous times talking to them and the insurance, it was never filed properly and I had to pay out of pocket for the bad treatment to get it off my credit. After paying, their billing person took it upon herself to blame me for it, though she was not present during any of this. Do not recommend. At all.

I'm new to Abilene, so looking at the reviews initially made me hesitant to come here…read more However, I came regardless. From the time I walked through the doors to the time I left, I was met with care, respect, and understanding from every person that I met with, from admin, nurses, to the Dr. I hope I don't need to go back to the hospital but if I did, I would come back here without question.

When Hendrick bought the hospital on the south side of town, they became the only game in town…read more Recently, I've had several procedures done here, and they've taken very good care of me. My brother is currently in ICU, and they're taking very good care of him. I really have nothing to complain about, so I'm adding a star. I hope the Good care continues.

This is our 4th time here over the last year. People here are very prompt and get us in. They…read morehave a very kid friendly room. Makes it easier for the kids. The doctor was super nice joking with my kids.

This clinic is very expensive with insurance. They overcharge you every time you go. Went their…read moremultiple times and my wife did as well. They are only supposed to charge $50 for a visit with insurance. They ended up trying to charge me around $130 for a single office visit. Had to call and argue with them to fix it. Turned out that they had coded all of the visits incorrectly. Do NOT support this place. Go to a reputable place that does not rip people off.

If you're looking for a care center that will greet you as if you're the only patient in the room,…read moretake time to review medical history and still be time efficient....this is the place. They epitomize patient care and make you feel heard. I had a traumatic accident happen and they made me feel cared for and knew exactly what to do. They are knowledgeable and want what's best for the patient. The day I went in there, they saved me, beyond my injuries. Even if they are busy on days , I promise it is worth the wait. They will check everything before letting you go and help with any questions you have. My facial injuries have healed so well because of the treatment plan. If you are looking for a walk-in for anything, you NEED to see them first. They are the best, hands down. I'm a patient for life there #Texomas2020BestClinic

Front desk staff were rude back at Feb visit and even though my daughter had an appt time she…read morewaited over 2 hours. Also were STILL receiving a bill and my daughter has double insurance coverage from 2 amazing carriers. They need to really get it together! Whomever does their billing or posting payments.

There is an emergency room doctor and she works at multiple locations. She is condescending, she…read morewill refuse to provide testing and will diagnose you with out actual testing. In fact, she has been witnessed talking trash about patients to her little nurse group. be prepared to be rushed out and belittled and treated like a drug addict when you ask for Tylenol. She's brunette and mid 30's, you'll probably have a normal visit until shift change and she's your doctorz

This place is RIDICULOUS! 80 year old woman was vomiting…read moreviolently, had diarrhea, and chills. It's been over 2.5 hours since we got here Good thing it wasn't life and death JHC.