Terrible customer service. I purchased a jacket that didn't fit very well and they wouldn't let me return it because they claimed it was 'wrinkled'. However, it was only wrinkled because instead of giving me a proper garment bag with my purchase, they folded it up and put it in a paper shopping bag causing the wrinkles.
They could just have steamed out the wrinkles, or taken responsibility for that fact they their caused the wrinkles in the first place. I'll never shop there again. read more