I have been coming here for as long as I can remember! I had a pretty terrible experience with…read moreanother clinic, so I am happy I found this place. I've had the pleasure of having Dr. Nguyen and she's caring, personable, knowledgeable and always communicative! She completes my routine PAP test, and always makes me feel comfortable. The experience from check in to completion of my appointment is always quick, and safe. I've only had one poor experience with scheduling, but they made it right when I got there! Thank you Dr. Nguyen!

I came here for my first ever "woman wellness exam" and my experience was amazing. I was seen by…read moreMichelle and she was super nice and was very communicative the whole time. She would say what she was going to do and why before doing it. I've heard some horror stories about doctors at other clinics just shoving a cold speculum in aggressively with no warning but not here!!

So, I will start my review by saying that I feel Dr. Nguyen is pretty good at what she does. She…read morehas a straight to business personality, so if you need a doctor that's going to be nice and sweet look elsewhere. If you only care about getting your issues resolved without the extra stuff she is the one for you. I actually liked her and was going to keep her as my gyn until... After I had seen her several times and they had told me they took my insurance. I got a surprise bill from them. It wasnt too high, so I paid it and didnt ask why, I just thought it was part of my deductible or something. I made an appt some time later and when I got there, after waiting about 30 minutes the lady at the front desk called me over to tell me I had a balance. I told her that it is not possible because I had not been to the DR for several months and I paid the bill they sent me in July. She was all confused and asked me to sit. Fifteen minutes later she calls me again and explains that the problem is that Dr. Nguyen does not take my insurance, the doctor that runs the practice does. I told her I had checked with them several months before and was told she did. Then she went to ask Dr.Nguyen to see what she thought and it seems that she told her that I would have to pay as an uninsured person?? I told her NO. I have insurance and will not pay out of pocket to see her. I was not seen that day and the lady said she would call me back to let me know what they could resolve. She never called me. I called back a week later and was transferred to someone named Stephanie (who supposedly deals with insurance), left her a message and she still hasnt called me back. I am through with this office. I will just find a different gynecologist. I'm still a little pissed that they gave me wrong information but never took responsibility it. Now I'm the one that has to pay (literally) for their mistakes. Gave her two stars because although service sucked Dr. Nguyen's nurse is really sweet and kind of makes up for the Dr's lack of empathy. I really have experienced better.

I recently relocated to Houston and finally decided to find a new OB/Gyn. I finally got tired of…read morescheduling all my doctor's appointments once a year in my old hometown when I go back to visit. Thanks to Yelp, I found Dr. Nguyen and she is a great doctor, and very personable. Went in for my annual exam and I appreciated the fact that she came in the exam room and talk to me before my exam. It was nice to chat with her for a minute about medical history, etc. I only waited about 10 minutes before the nurse called me back, which I really don't consider "waiting" since I was completing paperwork. Office staff was friendly and her nurse was great too! I'm definitely relieved to have found a new doctor in my new city.

My daughter had an unplanned C-section, and we THANK GOD that Dr. Rebecca Grace was the on-call…read morephysician. It was a traumatic experience for my daughter, and they couldn't get her regular doctor on the phone after more than 4 attempts. This was God's plan, and my daughter's plan of care was made better for it. Dr. Grace is compassionate, warm, and caring. Her bedside manner was calming and reassuring. She included my daughter in every decision made and made her feel as if she had a hand in her care. She's a testament to what a doctor should be!!! We're so grateful for her.

If you anticipate having a low-risk pregnancy and you would like a natural birth in a hospital…read moresetting, the midwives at WSH are the best! The only other midwife delivering in a hospital in the Houston area is one that works with Dr. de Ayala at Memorial Hermann Memorial City Hospital. The 6 midwives work together in a group to care for their patients -- because they're the only hospital midwife group in Houston, they do fill up fast so you should call and register with them as a patient AS SOON AS POSSIBLE once you find out you're pregnant. I believe they take only 40 pregnant patients per month. I was very pleased with their care overall as I delivered my second baby. The reason for 4 stars and not 5 stars is just because of the few items in the "cons" list below. PROS: * The midwives treat pregnancy like a normal, natural event -- rather than a minefield loaded with risks and obstacles. They are low-intervention and this should decrease your risk of a C-section. But you can still get an epidural if you want. * They don't order a bunch of extra or unnecessary tests * They already automatically do all the things I wanted in my natural birth plan (such as: you can eat and drink during labor; intermittent fetal monitoring; birthing ball is provided; option to use hydrotherapy during labor -- there's a tub and shower in the L&D rooms; compresses and counterpressure and lubricant to decrease the risk of tearing when you push; pushing allowed in different positions; delayed cord clamping; they try not to break your water artificially unless indicated for some reason & they'll discuss it with you first to get your permission; post-delivery Pitocin is given on a case-by-case basis) CONS: * Parking can be a headache (Parking in the underground garage will cost you $8-10 per visit. Sometimes the garage gets completely full & you may circle for a while before you find a spot, or you may have to park off-site. You can buy a discounted parking pass to get up to 15% off. You could also park in the surface lot across Main St from the hospital & it's cheaper, but it fills up quickly on weekday mornings and the parking spots are tiny.) * On average, I spent about 1 hour total at each visit -- they often run behind, so it's not a quick in-and-out visit. But part of this is because the midwives take the time to talk to you and address your concerns. * There are 6 midwives, so you'll get someone different at most appointments -- then when you go into labor, you'll get whoever's on call but depending who it is, you may not have seen them in months - so they could be a little unfamiliar to you. * If you need an emergency C-section, it'll likely be done by a 3rd year resident (but these are the most experienced residents who are almost done with their program and almost ready to practice independently).

Very attentive and follow up with labs and vitamins to take. I feel 100% better! Also, staff is so…read moreinformative and helpful.

I saw Dr. Hutton twice. I booked my third appointment with her male receptionist a couple of days…read moreago. I told him I took my last pill of one of my medications the night before & that I was about to run out of my other one. He told me he'd call in a courtesy refill to last me until my next appointment in June. I noticed nothing was called into my pharmacy the following day and called to follow up. He told me he wouldn't call in a refill, because I need an appointment and labs first. No in-person appointments are available until June, but he had already made an appointment for me in June. Further, my lab appointment was scheduled for Monday, but I will cancel that because I have not taken my medicine in 3 days, so I don't think my labs will be reliable. I have no idea what this receptionist's background is, but he does not have good judgement and is also not familiar with what it feels like to have hormone fluctuations. I asked him if it's safe to stop the medicine I ran out of cold turkey, but he made no attempt to answer my question with the help of a knowledgeable nurse or medical assistant. As a former medical professional with experience dealing with doctors and their staff for decades, I have never dealt with office staff like this. I believe people like him will continue to be one of the reasons Dr. Hutton loses customers. I will not return to a practice that treats its patients with total disregard. In addition, the office is located upstairs in a tiny strip mall with limited parking. So, if you choose to see Dr. Hutton, give yourself extra time to find parking and walk to her office.

Prenatal care: Visits seemed extremely rushed, like she was always in a hurry, but she was never…read morerude. She was definitely nice, and always asked how I was feeling. She justified everything as normal, but agreed to prescribe me some heartburn medication since none of the OTC things were working, and mine was so bad that I couldn't even lay down without intense burning. She was empathetic when I ended up with a PUPPS rash, and gave me suggestions of things I could do to ease the discomfort. Since I had a scheduled c-section, she gave me several dates to choose from, which was nice. Postnatal care: This is where I have issues. The MFM had me on baby asprin since week 20, and I'm not sure if there was a lack of communication, but I was never informed that I needed to stop taking it prior to surgery. That being said, I ended up with pretty bad postpartum hemorrhaging that could have been easily avoided. I will say, I do like that she made my incision super low so it's not visible even with bikini-style underwear. She also put "everything" back well, so my abdomen looks defined at times because of how she placed everything. The nurses are the reason I skipped my 6 month postpartum checkup. I don't remember their names, but one of them was super rude to me when I called about my postpartum hemorrhaging. I even remember one of them being sassy when I would call in for questions while I was pregnant. It's also alarming that I skipped the appt, and no one ever called to check up. As bad as this sounds, I still haven't gotten checked out, but I plan on finding a different OB/Gyn and getting a very overdue postpartum check. Nurses make a huge difference in how the patient feels about a practice, and I have to dock off a star because of their service.

My overall experience was just okay. The job was done but this is not what I am looking for as my…read morefirst time mom experience. My complaints are: 1) Dr. Wong is extremely rushed and does not pay attention to detail (she is not rude though). She does not make your visit personal and I am just patient #123. I understand doctors are busy but in that setting I am a customer so I don't care how busy you are. For example, I asked her to check a few things once she walks into the room and she does not remember to check until I remind her again before she walks out. She does not take her time to chat with you and see how you truly are doing (I especially value this because I am a first time mom and I am anxious and nervous about everything.) 2) Office staffs are not friendly but they seem to improve a bit after I sent a complaint to the main office. They are not patient in answering your questions and of course I had to deal with them on wrong billings. 3) Although I have never met Dr. Wong's nurse Rebecca, I already dislike her due to her phone etiquette. She makes you sound dumb and has attitude when talking to you. In summary, if you are looking for a passionate and personal OB/GYN, unfortunately I would not recommend Dr. Wong even though she receives good rating from the majority reviews.

I had a very disappointing experience with Beth Davis. During my appointment, she asked to use AI…read moreto record our conversation, which made me uncomfortable and felt unusual to me. Additionally, during the examination, she inserted her fingers vaginally without first explaining what she was about to do or obtaining clear consent in that moment. I immediately asked her to stop because I felt very uncomfortable. I also wanted to have an ultrasound performed, but I felt that my concerns were being dismissed. Rather than discussing my reasons and helping me understand my options, I felt discouraged from pursuing the ultrasound because my situation was considered "not serious enough." Overall, I left feeling unheard, uncomfortable, and dissatisfied with the care I received. I believe better communication, informed consent, and respect for patient concerns would have greatly improved my experience.

This has been the most disappointing experience I've ever had. I have never felt go disregarded. I…read morehave expressed multiple concerns to the office nursing staff with no response. It's been 2 weeks since my lab reports and no actual phone call to explain results. I requested a copy of my report and haven't gotten it. I am having complications and the nurse has repeatedly rushed me off the phone. This place is not I interested in quality care.

Dr Roberson is the most understanding and empathetic doctor I have ever had. She spends time…read moretalking with me and makes me feel very well taken care of! She has such a good understanding of medications and vitamins and learning how to live a balanced life. My daughter and I have been seeing her for years and even now when neither of us live in Houston, we still come to see her for our well woman check ups. We are very grateful for DrRoberson and her warm and kind office staff.

I wish I could invent a few more stars just for this review. 5 just isn't enough…read more I saw Dr. Robertson for my well woman exam this afternoon, and on my way out of the office I energetically scooped up almost the whole stack of her business cards from the desk so I could hand them to every woman I know! That's how amazing she was. First of all, I could cry thinking about the relief I felt to FINALLY see a doctor who I actually felt comfortable talking with. And we talked for an hour. About my health. She not only answered all of my questions with honesty and compassion, she thoroughly talked me through the reasons behind all of her advice. She genuinely empowered me to be an advocate for my health, educating me and validating my own concerns and ideas along the way. I left with a folder full of notes and recommendations on dietary improvements, supplements to take, books to read, and people to see if I wanted more specifics. And just when I wanted to hug her as I left, she hugged me first. Why can't all doctors be like this?! Now to the exam and experience of the clinic: hot tea, soft robes and blankets, even a space heater to keep me warm and cozy. She and her staff really went the extra mile to make it the most comfortable visit to the doctor I've ever heard of. As we all know, the well woman exam is not exactly the most fun event to look forward to, but I have to say I can't wait to go back just to talk to her again. As others have posted, and as the website says, she doesn't take insurance, and you will pay for your visit out of pocket. However, the nurse effortlessly showed me how to get the most bang for my buck between insurance and my FSA. And honestly, and hour with Dr. Roberston is more than worth the cash in my opinion. I truly believe in investing in my health, and I am so grateful that i trusted my gut (and the other reviews here) and made the appointment. I knew she'd be the perfect doctor for me. Much love to Dr. Robertson and her wonderful staff. She has really raised the bar for me.

I just want to mention that I've been going here for a while, and all of the nurse practitioners…read moreare AMAZING. I gel with Megan the best, so I usually ask for her, but I've been to each of them at least once, and they're all just so nurturing and nice and helpful. But also.. this office has the BEST phlebotomists I've ever been to. I have issues having blood taken (needles really freak me out) and I'm in and out of there so fast I barely know it even happened. 100% recommend this office.

This is a super efficient office and I've never been admitted to an examination room more than 5…read moreminutes past my scheduled time. The downside of that is your annual exam is maybe 10 minutes and other visits, you see Dr. Hardwick-Smith for less than 5 minutes. The first time you visit Dr. Hardwick-Smith, she sits you down in her office and you talk. She's personable and is observant. She takes notes in your patient file so she can engage in conversation during the few minutes you have with her. If you don't get to see her, she's staffed her office with a few other doctors. It's like she has them admit headshots with their resume because the entire staff is gorgeous. Decor is nice and personal. There's portraits of children/families all over the office. Be prepared to pay for parking in the attached garage. UNLESS... you want to park over at Hermann Park and take a nice 1 mile walk to the office.

Just a bit of a wait to see the doctor but otherwise once she gets there it's super fast. The staff…read moregets you in and out and ready for her and honestly when I think about it I rather appreciate a doctor being thorough. When she came to my room I didn't feel rushed and felt as though she answered my questions.

I went seeking consultation & a treatment plan for a medical condition. The MRI I received was…read morethorough. The tech was way more informative than the Dr. After a long wait she breezes in: asked me 2 questions and then read me the results. She then recommended the most drastic procedure. No alternatives. No consultation. After I went elsewhere for a 2nd opinion. The records this place sent over had notes that the Dr. "discussed" all of these issues and info that we definitely did NOT discuss. That was disappointing. I ended up with a way less invasive treatment plan that was better for me by far. Careful here of assembly line medical care.