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    Heel Works

    5.0 (3 reviews)
    Open Open 24 hours

    Services - Heel Works

    Private dog training

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    7 years ago

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    Off Leash K9 Training

    Off Leash K9 Training

    4.4
    (57 reviews)

    My wife and I can't say enough about how Ryan and Mandy have changed our lives for the better…read morebecause of the training they did with our beagle Bumper. We tried multiple other training classes and techniques in the Portland area but none of them were able to help us with Bumper's leash aggression, pulling, and stubbornness. We were at the point where we were hesitant to take him anywhere because of how naughty he was. After doing much research and reading all of the excellent reviews, we decided to try Off Leash K9 Training. Although Ryan and Mandy were located in Eugene, we decided do the two-week course where Bumper stayed with them 24/7. We had doubts about whether or not it would work because of how stubborn our kiddo was, but he came back a different dog! No he is not perfect and he still acts out, but he is soooooo much better than before and we feel comfortable taking him out in public. Ryan and Mandy even extended his training for an additional week at no cost because he wasn't making the progress they had hoped he would. When we finally picked up Bumper after the three weeks, Ryan spent over two-hours with my wife and I to go over Bumper's trainings and commands. He was very patient and did a great job explaining everything. Yes the training is very expensive, more than I ever thought I'd pay for dog training, but the benefits of a well behaved beagle are priceless. Ryan and Mandy also run a dog rescue on site so it was great to know Bumper would not be alone. We will definitely be using Ryan and Mandy again for all of our training needs. Thank you!

    This is a warning to all families who are considering using Off Leash K9..they almost killed our…read moredog. She was found unresponsive in the crate she was kept in on the last day of her week long board and train at trainer Myriah's house. Our dog spent 8 days 7 nights in the ICU at Dove Lewis fighting for her life. The Doctors all suspect heatstroke; although we will never know what truly happened. The story we got from Owner Trish and Trainer Myriah is that everything was totally fine and normal until my perfectly healthy and strong 3 year old husky was found with no pulse. There's so many things that just do not align and are very suspicious. Do not trust these people with your dogs. If this story does not deter you, and you still believe these people could be your life-changing opportunity to better you and your dog, ASK MORE questions. Do not trust the professionals. Trust yourself. Ask to see where the dogs will be boarded, ask for more detailed updates about eating/drinking/potty breaks etc. , ask for the daily schedule about where they transport the dogs, what they will be trained on that day and how long they will be kept in a crate. Ask, ask, ask whatever your concern is and then make the decision to NOT USE THEM. These people are dangerous trash and should not be working with animals. Save yourself the torturous heartache we suffered. My dog will live. Yours may not.

    Sit Means Sit

    Sit Means Sit

    4.4
    (46 reviews)

    Paco is a 4-year-old Mini Aussie who is loving, playful, and full of energy. For a long time, walks…read moreand outings were difficult because he would become very reactive whenever he saw another dog. Taking him places and enjoying walks together honestly felt impossible. We decided to enroll Paco in Sit Means Sit, and we are beyond grateful we did. Matt has been absolutely amazing with Paco. He is patient, knowledgeable, and truly cares about the dogs he works with. He always took the time to answer my questions and made sure I had the right tools and guidance to continue Paco's training at home between sessions. The transformation has been incredible. Paco now comes when called the first time, sits in place, and best of all, walks calmly right next to me. He no longer pulls, jumps, or walks out of control. I'm finally looking forward to taking walks with him and can't wait to continue seeing his progress every day. Huge shoutout and thank you to Paco's amazing trainer, Matt!

    Well we are two weeks in with our doggie being home and having done a week of Board and Train with…read moreBrian. Prior to SMS, we were having issues with confidence and excitement. He was charging people and dogs while walking ONLY with me. And growling at and even attacked one of our cats, who for reference was his best friend for ages. They'd even sleep together and played a lot. I wanted Miles to get to training before we ended up with him biting someone was my greatest fear. So we picked him up on 4/20 in the morning and went over basics with Brian. Miles was EXHAUSTED for the first few days. Obviously from all that physical AND mental work. But he was immediately different. SO chill. Completely relaxed. By Tuesday of last week (just three FULL days after being home, almost 4,) I was already able to walk him and get Heel, Sit, Down and no reaction to people OR dogs passing with just a 1 tap on the remote. We started with a 3 or 4 the first few days.Miles regularly does GREAT with just this level. We went back on Friday, 4/26 for a session to follow up with Brian. We were VERY pleased with Miles progress as was Brian. We worked on the heel to perfect it and also Tie down, the leash stand and reviewed a few questions. Because Miles was doing so well, Brian suggested that maybe he'd do well with agility work. So he set him up a small course, and put him through it. Well Miles did NOT like it. He LOVED it!!! He had SO much fun. And he was doing AMAZING. He caught on SO fast. So fast rbat Brian sent us specs to build the jumps!! We also worked on high object "place." And Brian gave us lots of tips on that. With it only being 9 days since our pickup and 13 days since he started training, I'd say this was 1000% worth this training. We didn't have a BAD dog but a dog that needed some tweaks and some humans that needed help doing it. Now my husband and I look forward to walks and spending time with and taking him places. And Miles therefore gets MORE time with his people. Ellie, our daughter, LOVES doing "place" and commands with him and Jack, our son, is LOVING agility SO much that he and his dad already started building Miles jumps!!! We aren't very far into this but so far 5 HUGE stars. Thank you Brian!!! Also the office staff has been tremendous. They are responsive and kind and great at following up. 9ur entire experience from consultation to two weeks out is excellent!

    Wonder Puppy

    Wonder Puppy

    4.8
    (127 reviews)

    I cannot say enough good things about Casey and the team at Wonder Puppy. We have been customers…read morefor two years and our puppy has taken every class that they offer. Casey has helped us navigate Annabelle's individual needs, development, and training every step of the way. Both my husband and I come from the veterinary profession but I do not think we could have managed puppyhood and adolescence without Wonder Puppy. Thank you!

    Wonder Puppy came into my life just when I needed them! An absolute GODSEND for new puppy owners…read morelike myself, my husband and I are forever grateful to Heidi at Meat for Cats and Dogs for her enthusiastic recommendation of their services. We recently welcomed a furry bundle of joy into our home, and have found ourselves overwhelmed by her overly-enthusiastic approach to living life. Our little angel is all teeth and claws, and boundless energy! Wonder Puppy group puppy training classes are amazing. We are halfway through their 9-week course now, and already feel we've received valuable return on investment. Trainers Katie and Matt have shown genuine interest in our puppy's well-being and progress. They have a remarkable ability to connect with both puppies and their owners, anticipating any of the crazy questions we might ask. The classes cover a wide range of essential topics from basic commands like sit, stay, to more advanced topics like loose-leash walking and impulse control. Wonder Puppy ensures a positive experience for everyone who walks through their doors, offering personalized guidance and support. I really had no idea puppy socialization is so important. Wonder Puppy enables a safe and controlled environment where puppies can interact and play with one another. I've already seen the value in these socialization experiences as my puppy is beginning to calm down, and to learn appropriate behaviors... most notably, how much is too much? Seriously, those little teeth and claws are really quite sharp! I appreciate the well-maintained and clean facility at Wonder Puppy. There is ample street parking in the neighborhood, though beware of the homeless camp located on the next block. Use common sense when securing your vehicles, and be sure to keep any valuables out of sight or bring them in the building with you. My husband, my puppy and I have all benefited tremendously from our time at Wonder Puppy. It's been a really positive experience, and I'm hoping the lessons we've learned will serve us for many years to come.

    Tails & Trails

    Tails & Trails

    4.5
    (94 reviews)

    They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

    Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

    Heel Works - pet_training - Updated July 2026

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