Over the past 30 years, I have officiated many memorial services and walking alongside families…read moreduring some of the most difficult and heartbreaking moments of their lives. The loss of a loved one is painful enough, but that grief can become even more overwhelming when families discover that they must also go through the probate court process, hire an attorney, and face uncertainty about the future of their family home. It is heartbreaking to see people carry these additional burdens while they are already grieving. That is why I am so thankful for Gaudy Law and the help they provide to families through the creation of a living trust. A properly prepared living trust can help families avoid probate and provide a deep sense of peace, knowing that this important responsibility has been taken care of. My wife and I personally used Gaudy Law to prepare our living trust, and the entire process was smooth, organized, and easy to understand. From the very beginning, the communication was excellent. We received phone calls confirming our meetings, text-message reminders for our appointments, and simple requests to reply "yes" to confirm. As progress was made on our living trust, we received email notifications and regular updates. We were also given access to a convenient "My Case" portal where we could view messages, documents, tasks, billing information, and updates related to our trust. The billing process was straightforward and clearly explained, and all of the information was easily available through the portal. During our first meeting, my wife and I were thoroughly informed about the full scope of the process, including billing, communication, expectations, and the steps involved in completing our living trust. Since we had never created a living trust before, we greatly appreciated how clearly everything was explained. Jaclyn Duque was professional, knowledgeable, and completely transparent throughout the process. She carefully walked us through each page, answered all of our questions, arranged the notarization, and made sure we felt comfortable and fully informed before moving forward. God forbid something should ever happen to my wife and me, but because we now have a living trust, our children will be able to grieve without also having to worry about whether our home will go through probate. To me, preparing a living trust is not only an act of responsibility, it is a tremendous expression of love for your family. I highly recommend Gaudy Law!

Unfortunately, we did not have a positive experience. We paid over $15,000 for what we understood…read moreto be a relatively straightforward guardianship and trust administration matter. Communication was poor, and we often felt that our questions were not fully answered. In our experience, billing was very detailed and applied to even minor communications or tasks, so I would recommend being very familiar with the process and billing structure before signing a retainer. We also did not feel adequately informed as the retainer balance was being depleted, which is important to consider if cost is a concern. Overall, I would encourage others to ask detailed questions upfront about communication expectations, billing practices, and retainer updates before moving forward with this firm.

I highly recommend the Heather Law group and give five stars. Heather's assistants Emily and…read moreVictoria are very knowledgeable and when contacting them for help they give replies to questions very promptly. They are well organized. They give you all the choices that are available to you through their office. It starts out by completing a questionnaire which gives an outline on needed info to complete your document. Then you have an initial meeting with Heather to discuss your specific needs. Then the specific info is legally recorded and finalized and verified in a last meeting with Heather. Unfortunately, my wife passed away recently and my deed to the house was transferred to me without any problems having to deal with the county. Heather handled everything. To protect your estate from probate is something a majority of people do not realize the importance of, and Heather is the perfect lawyer to guide you through it. James Ireland

Heather was outstanding! I reached out for a second opinion on my trust administration after…read moreanother attorney told me I would need to go through judicial court. Heather was extremely professional, knowledgeable, and reassuring. She helped me explore creative alternatives that allowed us to completely avoid court, saving me a substantial amount of time and money. I highly recommend Heather 10/10!

My biggest issue with this firm was the billing. The entire experience felt like I was being…read morenickel-and-dimed at every opportunity. I would receive multiple phone calls covering the same information and then be billed for each conversation. There were also charges for seemingly random "file reviews," even when there had been no new communication or activity that I could see that would have necessitated reviewing my file again. It became extremely frustrating watching my retainer get eaten away by charges that, from my perspective, seemed unnecessary or repetitive. The customer service was also incredibly condescending. On more than one occasion, the paralegal actually laughed at me when I didn't understand something about the legal process. Isn't helping clients understand that process the entire reason people seek out a service like this in the first place? I never claimed to be a legal expert. That's why I hired them. Being made to feel stupid for asking questions was unprofessional and completely unnecessary. The final straw came when I decided I no longer needed their services. I still had a couple hundred dollars remaining on my retainer and was then charged an "account closing fee." I would genuinely love to understand why it costs a client money for a firm to simply stop working on their case. Unfortunately, the quality of the work did not make the billing any easier to accept. Legal documents they prepared for me contained multiple errors and typos that had to be corrected. When you are being billed for seemingly every interaction and file review, you would at least expect the documents you are paying for to be carefully prepared. By the end, the billing practices felt excessive and difficult to justify. I walked away feeling like maximizing billable charges was a bigger priority than providing efficient service and value to the client. I went to this company specifically because I wanted an affordable alternative to an attorney. Instead, I walked away feeling nickel-and-dimed at every opportunity. For a business that markets itself as helping people navigate legal matters without the expense of hiring a lawyer, I found the billing practices particularly disappointing. In my experience, what was supposed to be the cost-effective option ended up feeling like anything but. I would not recommend this company. Save your money. Look elsewhere. UPDATE: The response from Lydia is correct -- I never voiced my concerns out of fear of not getting quality work from their offices after the frequent charges and the way they handle customer service. The few times I did request clarification about something, I was charged for condescending phone calls that simply reiterated previous points without appropriate explanation. At one point, I was even charged for an email that simply contained a blank form that I already had access to. I'm sure they do keep detailed records. Unfortunately this attention to detail is not the same when it comes to basic typos or even customer service. I'm not disputing their records at all, so it's a moot point. I will, however, say that the number of minutes they charged me for, at times, did not match my phone records. I suppose they round up. And, no, I did not previously express concerns about their customer service or condescending attitudes. You are a business. You are taking people's money and providing them with a service. If I need to tell you how to provide that service appropriately and respectfully, I'll simply take my business elsewhere -- which is exactly what I did. I waited to write this review until I was sure I no longer needed any documentation from them because, again, I just didn't trust them. And, yes, again, Lydia is correct. I did not follow up about the remainder balance of my retainer. After their "closing fees" I believe I had about $12 left. You can keep it, I'm sure the time you took to write this response falls under one of the inordinate business fees. Finally, she is correct -- I always ended correspondence with appreciation for their work. That's basic human kindness and a professional and appropriate way to deal with a business transaction. Did this business provide a service? Yes. So, I thanked them for their efforts. Did they do it well? No. So, here we are.

Lyd handled a couple of important legal matters for me. She got the results I wanted. Plus she and…read morethe team are highly personable and easy to work with Highly recommended

Jennifer made the entire process very straightforward. Jennifer is very communicative, direct,…read moreempathetic, and effective. I highly recommend her services!

If you're looking for an honest and trustworthy attorney, you've found her. Jennifer took the time…read moreto thoroughly explain the living trust process and guided us every step of the way. She truly listened to our concerns and made sure all of our questions were answered with clarity and patience.

Anderson and Leblanc were a terrific choice for a difficult personal injury case we had recently…read more They were always professional and kept us up to date and informed every step of the way. Any time we had a question, they answered the phone and if he attorney was not immediately available, they called back that same day. We were thrilled with the way settlement negotiations went and we received a very favorable result. We highly recommend their services. Conveniently located in downtown Upland with plenty of free parking next to their office. And, Jeff is the only person we know who still rocks 1980's style leather pants! Team Anderson and Leblanc rocks!

I have been a client of Anderson & LeBlanc for 2 years now and have always been satisfied with Jeff…read moreLeBlanc's advise and insights The entire team at Anderson & LeBlanc are professional as well as engaged to provide the best outcome for their clients. i highly recommend the Law Firm of Anderson & LeBlanc! Jim Scarborough

Very helpful! You never want to get your affairs in order but it's a must. He spent time with me…read moreexplaining everything because I knew NOTHING!

Thank you for the guidance in decision making for my mother's estate planning and trust.read more

Suzanne has been our attorney for a few years now. Her guidance and knowledge have been invaluable…read moreto us in an arena that is both daunting and emotional. I have also referred Suzanne to several friends who have been extremely happy with the services provided by both the staff and Suzanne. There will always be bitter people who something for nothing and write crummy reviews. I found Suzanne's services to be excellent and her pricing very fair. I appreciate her professionalism coupled with compassion.

My family had an appointment today. We arrived on time and discovered this lawyer forgot to input…read morethe appointment into her own calendar. The appointment was made in person at the end of the first appointment. Very unprofessional. We should be compensated for this. Especially since my sister and i took time off of work.

Working with this entire team was amazing. Everyone is so nice and kind. Very responsive. Shadi…read moremakes you feel like family. It makes the difficult decisions for the ones you love easier to talk about and set in place. I highly recommend them!

When you look at the name of the company, you would assume that they do exactly what the name…read moreimplies. Nothing could be further from the truth in calling them. I found out that they do not take on elder law, and they do not do asset protection the quality of the contact was disappointing, and I found no value in the conversation. Why advertise yourself as doing this kind of work if you really are not I don't get it.

I had a very positive experience working with Ms. Azizi and her team. They were professional,…read moreresponsive, and clear in their communication, and everything was handled thoughtfully from start to finish. Ms. Azizi is not only highly knowledgeable, but also brings a rare human and almost artistic sensibility to her work--approaching legal matters with insight, balance, and genuine care. Her team reflects the same reliability and professionalism, making the entire process smooth and reassuring. I would happily recommend Ms. Azizi and her office to anyone seeking high quality legal representation from people who truly care about what they do.

The fact that your receptionist made it clear that you were more interested in getting $100…read moreconsultation fee then taking 20 minutes to hear about a case that could have made your business significant revenue as it's adjudicated and addressed by a couple different government agencies made it clear to me that you're not the right agency for me. Business must be really good if you can afford to turn away complex lucrative cases.

I'm gonna tell you a little bit about this attorney. He did his job fast and efficient. I was going…read morethrough my Cancer Radiation and I haven't been to normal and I was a mean and Grumpy Customer and I felt really bad about how I treated him and he didn't deserve it. This guy deserves a 10+ for dealing with me. I've just been in a really bad spot lately and I didn't mean to take it out on him, but he handed it like a total gentleman and I really appreciate it, but he didn't deserve me to be mean like I was.

I only met him for a free consultation, which was extremely thorough. He gave multiple options and…read moregreat advice on each one. When I file, I'm filling with him.