Love, love, love this salon!! Fabulous people and a great atmosphere…read more So thrilled to have found Cher, best color l have ever had, hands down. She really knows her stuff and is very professional, knowledgeable and talented. Sonny the wonder dog is a great asset to the salon.

I've given this salon multiple chances and unfortunately continue to leave unhappy. My most recent…read morevisit was $250 for a root touch-up and long layers. Within 4 weeks the colour faded unevenly and turned brassy, and the roots did not blend. The layers removed too much density and made my hair feel thin and wispy. Nowhere near to the reference photo style. I declined a $90 gloss and feel the colour service relied on that to correct poor formulation. Permanent dye is also being repeatedly pulled through hair that's already been coloured giving it a dry, patchy look. On another visit, I asked for soft fringe bangs using a clear reference photo, but they were cut wet and left choppy and uneven! This is like basic hair technique 101!

I found Karyn (curlyhairvancouver.com) online while searching for curly hair specialists. My former…read morehairstylist gave me cuts that looked great when I heat styled my hair, but not when I wore it naturally curly. The problem is that my curl pattern is pretty irregular (certain areas are super curly and others more wavy). As a result, a cut that is even when wet or straightened is uneven when diffused or air dried. This problem was exacerbated by the fact that I have fine and thin hair, so any unevenness is super noticeable. Karyn totally got this. To address it, she cut my hair when it was dry so that she could account for the irregular curl pattern. She then diffused it and did another touch up once it was dry and styled. My hair looks a million times better. Word to the wise: Karyn books about three months out, so plan ahead!

I never had any hairdresser loyalty before I met Karyn, but she somehow managed to find the haircut…read moreand colour that perfectly fits not just my face but my personality, and so I've been going back to her for over five years now. I'm hooked! She's not just for curly hair, by the way, she just happens to specialize in curly hair and colour. She does gorgeous cuts for straight hair too, and I've seen some crazy funky styles she's done as well.

I made an appointment for a haircut. Usually a haircut means including shampoo and blow dry. If I…read morewant a single cut only I would specify that. However, when I sat down, Ada start to cut my hair and spraying water. I thought maybe she will wash my hair later. She didn't; she just said she would put some moroccan oil on my hair because my hair was dry. I was skeptical about it because when I was at another hair salon, the hairstylist put the moroccan oil after my hair has been washed. Then she asked Richard to turn on the curler. I felt odd because I didn't ask for my hair to be curly. I was the last customer of the day. She just kept cutting and then she curled the ends of my hair. She said, "I want you to have a different style. Do you know the star XXX? She looks nice with this hairstyle." But that is not what I'd asked for; I just want my hair to be straight with layers and the ends trimmed. She also said," I bought the curler for $100 but now curlers are so cheap, only $40 something. You see how I curled the hair? I will teach you next time." It was strange that she said that; no hairstylists would say that when they curled your hair. It was 30 degrees outside but she asked Richard to turn off the air conditioning. Saving electricity? I don't know why. She kept cutting then she asked me to stand up to let her see my hair. She said she would see my hair better if I stand up. If she cannot cut my hair using the mirror nor just by looking at my face while I was sitting, she is genuinely unprofessional. This is the first time that a hairstylist asked me to stand up in order for him/her to cut the hair. The phone rang after a few seconds, I sat down as she went to answer the phone. When she took off the towel on my shoulder and the protective coat that I wore after she finished cutting my hair. She said. "Wait, your hair." The she cut the ends of my hair again on my shirt and she said, "Don't move" as her scissor was close to my neck. It is really unprofessional for the hairstylists to cut the hair again after they took off the towel and the protective coat. She charged me the price of a single cut at the end. However, I never ask for a single cut only; I expect the haircut includes shampoo and blow dry. Also, I, the client, shouldn't need to stand up for her to see and to cut my hair; that just means she is unskillful. Moreover, she shouldn't cut the client's hair after taking away the towel and the protective coat from his/her clothes. Importantly, she didn't cut the hairstyle that I, the client, had asked for. She had done a hairstyle that she wants instead. If she is that arrogant, then I will just try another hair salon. P.S. After I washed my hair that night and the curls were gone, I realized that my hair on the right side is half inch shorter than my hair on the left side. I suspect that the good reviews were written by their relatives or friends, or just for a discount from the hair salon. Their prices are not cheap; same prices as other Chinese hair salons. The owners (Ada and Richard) are not professional at all, regarding their skills and service. There are better choices of Chinese hair salons in Vancouver.

Ada and Richard are a fantastic team! I got a haircut and style that was worth at least 3x the…read moreprice I was charged. Visiting from California and just needed a place to trim off my dead ends that was killing me. Ada gave me a cut that created volume and body with long layers. Can't believe how lucky I got to have found this place! Truly a secret gem! I think anyone who comes here, ends up being "regulars."

I've been coming here over the past 2 years for trims, dramatic hair cuts (hip length to bob) and…read moreconsultation for dying my hair. Every visit was pleasant and very satisfying. The salon is bright and clean. The hairdressers have been extremely accommodating and very honest with what works and what doesn't work. I have met three hairdressers and they were all consistent with their services... from helping me with my jacket and bags, concern about my comfort level during hair wash, head and shoulder massage, and styling. The price is average and affordable, however it is recommended to call early as they are easily booked up 1-2 weeks in advance.

I'm really happy with my haircut and styling. I first discovered this place in 2015 and I got so…read moremany compliments about my hair styling for a Xmas party. They're professional, quick and the prices are reasonable. I'll be coming back for sure.

I've been going to Citrus Hair Salon for around 8 years. I've had several wonderful hair experts…read morehelp when my favourite person Amanda Shires wasn't available but I try to make sure that she's the only one I see. She knows my hair better than I do. We've gone through a bunch of different hair colours over the years, I used to dye my hair and started disliking the dark root look, so when Covid hit, I decided that I would start to grow our my natural colour. As a professional musician, our band is always having photos done, I didn't want to look grey, I wanted to somehow keep a hint of blonde but maintain a somewhat natural look with my salt and pepper coming in. I discussed this with Amanda who knew exactly what to do, she suggested foils and we've been doing foils ever since. I would never go to any other salon. Citrus Hair Salon is so classy, from the wonderful staff that greets you at the door to the person popping by with snacks. They have fantastic communication, you get a phone call and a text if your stylist is running late. The salon itself is very stylish, the wash area seats are soft and padded and you never get neck strain unlike other salons when your hair is being washed plus they have an array of wonderful products. If you like hair extensions - they have those too! Amanda is not only an expert with colours and styles, she's an incredibly beautiful and kind, smart, charismatic human. There needs to be more stars available to add to this review - great doesn't quite match the service and quality, it should say extraordinary. Thank you Amanda for taking such good care of me all these years and to the owner and all the staff as well. It's easy to write a bad review, I wish more people would write reviews when people and establishments are outstanding.

This is an example of how just One Weak Link can detriment an entire team…read more Here's what happened.... On a rare occasion I will mention names only for the purposes of management to be aware. Names provided on their website. Sitting in my styling chair and having Kim take care of me, I was actually quite impressed. Not only was she a delight to deal with but she's an absolute expert at what she does...I received exactly what I was looking for. I was really enjoying myself...the energy, the vibe and knowing I was in good hands with Kim who was cutting my hair for the first time. I was in this Zen place thinking to myself in my chair ....finally I found my salon. ........................Until At the end, as I was checking out.....Luna charged me $120. I reminded her that actually Kim's fee for a woman's cut on the website is $100. She mentioned that this is the minimum and that it can increase based on the length of hair, quality of hair...and this and that....which is funny because they call you before the appointment and ask you all that stuff, but don't mention any price increase, until you have to pay....lol I asked her again and she said, the website is not accurate... wow...ok.... Anyhoo, I did find it a little disingenuous especially considering that Kim my stylist mentioned it was easy to cut my hair because of how healthy it is...so why the extra charge then?..... Anyway, moving on....Kim gave me a great cut and she's worth every dollar. What really pissed me off was something else..... I was paying cash, and as I handed Luna my bills she asked would you like change back? I said yes. Twice she asked me and then gave me this look like you're not leaving a tip?! She asked me again, you want ALL of it back?...Yes, I said....As I wanted to manage the tip situation with Kim herself upon a little chat before heading out. What made this even worse was, as Luna was giving me back my change...she dropped every single nickel, dime and Loonie on the desk. Before giving me ....this judgemental look. Every single minute of that enjoyable experience in that salon before checkout crashed and burned. Ok....I'll tell you....it wasn't even the money. I felt judged. I did speak with Kim afterwards outside only to be fair, as I wanted her to know, because she is a great stylist. However, it is exactly due to people like the front desk girl Luna cashing me out that I will not return here. I'm sad to say. Hair salons are like any other businesses. Reception is everything. The first thing the customers experiences and the last thing the customer leaves with...either brings them back or not. Interestingly, Upon arrival, the front girl was someone else and her energy and service matched an upscale environment, professional and courteous. Pity for them she wasn't the one at the front as I was leaving. If you are the reception for the evening, it is not your business how much tip clients leave or choose not to leave. It is however, your business to problem solve which she didn't do. At all. "The website is not accurate" is all she gave me with a blank stare. She didn't even attempt to ask or consult my stylist about the fee confusion, or to ask management to look into the matter and honor what could have simply been an honest misunderstanding. She just dropped my change as you would throw a street performer without a second thought, as to customer satisfaction or your own professional responsibility to the salon and its owner. If it weren't for Kim's great cut they'd only get 1 star.

Had an amazing hair appointment at Bobo Philosophy today, the lady stylist did my hair soo great!…read moreWent from dark brown to the whitest blonde! Just the way I wanted it she really did her best to get my box die hair looking fabulous definitely recommend, they also made me feel super comfortable than most of the salons I walked into looking for quotes. I'm thankful to have gone here for my hair!

Love this place! Stephen gave me this amazing 60's style Do for a party in no time flat and I…read morenever want to take the pins out

I hate to ever give a negative review of a small business, but I feel strongly that the public…read moreneeds to be warned about what happened to me last week. I was thrilled to see another hair salon open on The Drive because I love to support new businesses in my community. I had my hair cut and coloured two previous times by Nikki, (who is a fantastic stylist), and was happy to continue to see her every month. I had an appointment last week at 10:00 am and sadly woke up at 5:00 am feeling very sick. I messaged my stylist through Instagram and I messaged Bangtown to let them know I couldn't make it in because I was so sick and promised to rebook as soon as I felt better and I went back to sleep. When I woke up again I tested myself and was positive for Covid and saw there was a voicemail from the owner, advising me to come in even if I was a "little bit sick" or they would have to charge me anyway. She went into a two minute long explanation of "industry standards" etc. that I found to be slightly condescending as I was now, in my mind, a regular client who wasn't stuck in traffic, as she also inferred,(I kept the message). So I called the shop back and said "I received your long winded slightly condescending voicemail and need to let you know I have Covid. She cut me off and started yelling at me because she didn't like the wording I used even though that was how I felt and I am entitled to say how I feel as a customer. She then hung up on me. A few seconds later she called back. I was thinking she was going to apologize because she was obviously having a bad day but instead she told me I was banned from her business and to go F*** myself!! I was shocked! Then I opened my bank account to see that she stole $279.00 from my account, the full value of the service I was booked for. I was a great customer who tipped 30% each time. This is nothing against Nikki, who is an excellent stylist. I sent an email to the owner giving her a chance to rethink this but received no reply. So I have filed a complaint with my bank and I will not be backing down on getting my money back from this company, even if I have to go to small claims court. I can understand if she had to charge me up to half, as per "industry standards" but to steal the full amount from my account because I was sick and wanted to rebook was wrong. I was not a NO SHOW. I called as soon as I could. I have since talked to other stylists on the Drive and they agree with me. There are exceptions to every rule or "industry standard".

I was looking for a hairstylst in vancouver for a long time who is expert at bob cuts, and I found…read morethe best in Bangtown. Larissa took care of the details, told me how to style me hair after shower.She was very freindly yet so professional! I will be back for my next haircut with her for sure.

I always have a great experience at Hive. I generally give them an idea of what I'm looking for,…read moreand then allow them to use their knowledge and expertise to refine the vision. And they always deliver; I've gotten my best cuts from here. Went to the Broadway location a few months ago and got a cut with Asami, who did amazingly with a textured cut. Today I went to the Oak location for the first time since it was closer and got a haircut with Jun. Although I didn't know exactly what I was envisioning, Jun got it right away and after a quick discussion, gave me the best short cut I've ever gotten. The customer service was very friendly and kind as well. I love how knowledgeable the staff is in giving tips on how to take care of your hair or how to style the cut they've given you. I've been coming here for the past few years and I've referred a lot of people who have always enjoyed their cuts here as well. I will continue to come again!

I usually don't leave reviews on Yelp, but this has to be done…read more I went to Hive Hair Spa to get my hair bleached and fixed (it was a peachy colour that I wanted to get rid of.) But the end result was completely different than what I had asked for. I specifically wanted my hair to be dyed a blonde balayage, so that I could colour on top of it. But my hair stylist, Sayuri, thought I was joking when I wanted to dye it pink again. The first time my hair was bleached and toned, it turned out to be a dark blue/brown colour after the toner. I wasn't too worried about the blue, since I have toned my hair before with Wella T14 and I knew it would fade. She mentioned that after washing it with purple shampoo for two weeks, my hair would fade to an ash blonde. But after a MONTH of washing my hair WITH non-sulfate free shampoo to strip the colour, my hair was still a light brown, and the blue had faded to a silver. This was definitely not the colour I had asked for. So I called the salon and spoke with the manager, and he was kind enough to offer me a hair fix as a refund. I went back and asked for the exact same thing, thinking that this would fix the issue. But my hair was once again, NOT the colour I had asked for. My hair turned out to be a shade of brown again, and she mentioned that she had added extra toner so that the colour would last longer. But that was not what I had asked for whatsoever. I had agreed to pay for toner since the bleach was on them. But when I was handed the bill, the toner was $90 for long hair. She had not communicated to me the price at all, and I was shocked that she would charge me service on top of the price of the toner, when she had made the mistake on my hair in the first place! Needless to say that after TWO salon visits, my hair was still not the colour that I had asked for despite two bleach sessions. And she mentioned that, "It will lighten to ash blonde, trust me." Btw, that photo was taken a month after my second appointment. What I've learned is that language barrier goes a long way. Her native language is Japanese, and it was hard communicating with her in English, and some of the miscommunication must have happened there. But I am also pretty blown away that she was able to screw up my hair not once, but twice. And still charge me for the toning service she actively did not speak of. Avoid this salon location for hair bleaching at all costs!! And make sure you take into account the language barrier before you carefully select the hair stylist you work with. Learn from my mistakes please :)

I always always come back to Chris ! The best hairstylist around. And everytime you come here ,…read moreit's more than a haircut, it's just like hanging out with your friend. I always leave feeling refreshed, rejuvenated and looking so beautiful !

This review is for Jamie Layno of Style Lab. I've known Jamie for more than 10 years when I lived…read morein West End and she worked in one of the high end salons in Yaletown. I followed her at Holt's and being as good as she is her price tag has gone up (thanks Holt's Salon). I've seen other hairstylist. Some good and some not so good. IMO there's nobody like Jamie L. After being apart we are back together and I couldn't be happier with the job she did. I say it's worth it. Our goal hair (pearl grey) is getting there. You have to be patient to achieve perfection, right? So for people out there who wants or needs a dramatic makeover, I highly recommend Jamie L of Style Lab.

This place use to be good when Sho was here but now this place isn't as good anymore.read more

The Romans never had a patron goddess of hair, but if they did I can assure you that Eco of Alpha D…read moreHair Salon would be that deity. I've never had a haircut and style as good as the one Eco provided, and that's not just me talking...literally everyone around me can attest to that, whether they be friends, family, co-workers, my wife, or anyone else for that matter (I didn't stop to question random strangers on the street but I'm betting they would've agreed). Eco is pretty much otherworldly when it comes to her talent; she makes everything look enviously easy (and fast). Aside from that, I love the atmosphere at Alpha D - it's incredibly relaxing, soothing and enjoyable. I've never been so pleased with either a salon or the stylist, let alone *both*! Eco and Alpha D have a customer for as long as she decides to continue cutting hair.