I would not recommend this company to anybody! Although I…read morehave not had any work done by this company, I rang and made an appointment with Dexter to come and give me a quotation on my flat to have all the windows replaced. We arranged to meet at 12 o'clock and I said I will be there in my lunch hour between 12 and 1pm as the flat is vacant. At 12.40 I rang to see if anybody was coming. The gentleman I spoke to said he could see that I was on the board for 12 o'clock. I then said it's nearly 12:45 is anybody coming? I was told that they were very busy and he didn't like the tone of my voice. So, I asked to speak to Dexter. Dexter came on the phone and said to me that I should have phoned earlier rather than leaving it 45 minutes, I stated that I shouldn't be reminding you to keep an appointment. This he did not like and told me it wasn't an appointment it was for an estimate. I reminded him that it was for a quotation and that I stated that I would give him the business if the price was okay there and then. He then proceeded to argue with me that it was not an appointment, this went on. To me it's all the same, if they are coming to give me a price to get the business, then it's an appointment. At the end of the day, I asked when can you come and the earliest they would be able to arrive was 1:20 I reminded him I was in my lunch hour and had to go back to work and this was not convenient. Once again he didn't like my tone and could not accept that the issue was from their side and not mine. I would like to remind Dexter that I am the customer and I was looking to spend thousands of pounds with him, all I wanted was for them to turn up give me a price and agree the deal. I understand it's not a perfect world and things go wrong or you can become overwhelmed with too many customers or pressure from work. All it would have taken was a phone call to say I'm running late and I would have happily waited for as long as it took. But to turn it round and argue with me that I should have rung them because they didn't turn up and then argue with me whether it is an appointment or not is unbelievable. So in my honest opinion, due to the attitude I received and the subsequent texts received I would have to say to anyone "Stay away from this company"

I had to take this company to court. Totally shoddy workmanship and aggressive after sales…read moreattitude. The backbone of my case was to prove that they had installed a product that was not fit for purpose or of a merchantable quality. Not only were all of the windows catching but the openings had chipped corners. I also had draughty doors which didn't operate smoothly and the kitchen door frame was now loose because of all the adjustments. Also they are very rude when you contact them and ask them to rectify their problems and they say that it was your fault and not theirs! AVOID LIKE THE PLAGUE!

Fantastic windows - what a difference they make to the look of our house. work was carried out to…read morean excellent standard. Neil really does know his trade. Takes pride in the quality of his work. no mess left fantastic job!!! would not hesitate to recommend.

We found that quote from Inspire Windows met all our requirements and was very competitive; after…read moretalking to Neil we were also assured of quality installation. Communication with Rachael via email/phone was excellent in clarifying few additional minor details and arranging the installation date, forwarding insurance details and building regulation documents etc. Bernard & Neil work well together and at amazing speed. We were pleasantly surprised by his keen eye for details - Neil ensured window frames were fully secure, applied foam insulation around & made good for a quality finish. Inspire Windows Team provide honest and excellent professional services. Our home has been transformed by REHAU Planitherm quality windows, expertly fitted and with excellent finish. Thanks a Million & Best Wishes, Kavita & Pranay

Do not use this garage. A third party reversed into my car; the third party admitted liability and…read moreReserva (the third party's insurer's repair management contractor) allocated me to SMS Garages Ltd for repair, there were no reviews on SMS Garages at the time so I went with them as per the insurer's instructions, had I known then what I know now my decision would have been completely different. My car was due to be returned 2 and a half weeks after going in for repair, quite a long time for a new door skin. I was supposed to have Gard X protection applied to my car as it already had this prior to the accident. It was only when I called the garage to ask them to bring the guarantee with the car when being delivered that they admitted they had not applied this and could not source the product, my decision to go with SMS was made on the basis that the insurer confirmed the garage would apply this. It was evident the garage hoped I would not ask and they could therefore get away with not doing this. A week later someone had to come to my house to apply this product. Further to this my car was returned with rubbish left in it and an empty tank of petrol. Not long after having my car returned the paintwork started to bubble. The car therefore went back in for this to be fixed. When my car was returned the paintwork had been fixed, but my car was returned damaged, one side with a dent and paint missing, the other side with scratches and the back corner with a big mark across it. The car therefore went back in a third time. Once returned I was not satsified with the work, the dent on one side and mark at the back had been removed, but the paint that had been scratched off on one side had only been filled in, which I could have done myself, it was such an obvious touch up. I did not send the car back in because quite frankly, how long can you deal with a garage like this? For a no fault incident this whole experience has been a huge frustration and has caused me inconvenience after inconvenience, as well as additional expense. The process has taken approximately three months and throughout this time I have had to chase the garage up to be confronted with excuse after excuse, which as a customer I do not care about, I just wanted my car returned to its original state as hassle free as possible; customer service was definitely lacking. Please avoid this garage as I would not wish anyone to go through an experience like this, it really does make me wonder how garages that perform like this continue to win contracts with the insurers.

We are really happy with our new front door and three window. Marcus and Tiovo both have worked…read morethoroughly neatly. thank you

If your after supply and installation of bi fold doors avoid this shambolic company. Paid money up…read morefront but 5 months later they are still making excuses, cancelling day before installation . Terrible customer skills, never call back even when staff promise they will. Quick enough to take your money but then leave you hanging. Avoid!