1. Heat Therm

0

South Cave, ERY

Cancel

Open app

Search

Heat Therm

5.0 (1 review)
Open • 9:00 am - 6:00 pm

Heat Therm Photos

Recommended Reviews - Heat Therm

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

D Birtles Plumbing & Heating

D Birtles Plumbing & Heating

(2 reviews)

Responded very quickly to a request for a gas fire service. Very tidy. prompt and professional. We…read morewill use this service again as David is a joy to work with.

I'd just like to add an update about the situation with David Birtles…read more This is the text message he sent to me. Dear Mr Thurley, In response to two emails requesting D Birtles Plumbing and Heating to attend XXXXXX Avenue and further to your text messages, please note our response. May we clarify for you the total invoice is £210.00 plus vat to the government of £42.00.  £210.00 is broken down as follows: Parts £20, Labour £160 and Travel £30. Before commencing work, a guide price was given. We were then informed whatever work needed to be carried out, we were to carry on and do the repair as necessary.   We then removed all bathroom items to keep clean and tidy including flooring mat, covered work tops and toilet area for protection and carefully removed one tile without chipping others because the toilet system was boxed in. We exposed the toilet system as there was no sensible access to access the ball valve. We replaced the ball valve, cleaned up site with hoover and on removal of dust sheets no damage was seen. The invoice was raised before completion as it was a fixed price and then the customer was asked to confirm the work was OK and carried out to her satisfaction. On completion the customer was satisfied with the work carried out, it was paid as agreed and we left site. Later that day, we received an abrupt phone call in the evening and subsequent incorrect text messages that do not relate to the work carried out and/or invoice. We are receiving threats of types of unacceptable social media marketing from this number and bribes of £100.00 which we deem threatening. Should these go ahead then we will be placing this in the hands of our solicitors. In an effort to come to some form of resolution to whatever problems you feel you are experiencing, then please feel free to call Mr David Birtles on 07957 138389. We hope this clarifies everything for you. Yours sincerely D. Birtles Plumbing and Heating I'd like to point out that David has charged me £30 to travel from Meersbrook to Norton, which is a distance of 2.7 miles and a ten minute drive £11.11 per mile. The labour charge of £160 equates to £106.66 per hour, more than double the average charge for a plumber in Sheffield. David was at my house for 90 minutes. My wife strenuously denies that at no point a guide price was given and the cost only confirmed when the invoice was given to her. I called David and did indeed ask for a refund of £100 as I have been overcharged and my toilet seat was covered in scratches, as you can see in previous photos. I told David that I would expose him on social media because I believe people like David Birtles should not be allowed to get away with overcharging his customers. David hung up on me, and didn't answer my calls the next day. Two days later David sent me the above text, I rang him as he asked but he didn't answer. The next day I rang him, hoping for closure on this situation. He answered, and I politely told him that I stand by my request for a £100 refund and his reply was that he will be contacting his solicitor, and then he told me to F**k Off and once again hung up on me. I have now filed a complaint with Sheffield trading Standards.

M C S Heating

M C S Heating

(5 reviews)

OK if you are prepared to be without your boiler working for about 3 weeks. If you have a problem…read morethey respond quickly enough, they order the part, which usually takes a week to arrive- the eng visits again the replaces the part but still not working, goes through the same process again. Now if this was an isolated incident OK, but unfortunately it appears to be the norm in my case. Annoyingly they also then start to tell me how crap the boiler is and they can of course replace next day for £2300 !! my boiler is only 7 years old and ever since I went back to BG I have had no problems. Give em a wide berth. Alexander The Great.

Had the same they told me they could replace the boiler for the same £2300 said boiler was rubbish…read more When I did have a problem they rang said they would look at it I presumed they meant that day! Not the case as when I rang back at the end of the day they said in a day or two, I expressed to the managing director my dismay as they advertise a 2-4 hour call out in the case of total breakdown in winter, he replied by saying that that would be impossible at any time and if I wasnt happy he is going to cancel my dd therefore canceling my policy!! When the engineer finally arrived he told me that there are only 7 engineers to cover all policy holders !!! I am a pensioner of 71 years I need to feel assured and have confidence in the policy that I was sold which it looks like isnt worth the paper its written on!!!!!!!!! I would personally advise to stay well clear !!!!!!!!!!!!!

Heat Therm - plumbing - Updated October 2026

Loading...
Loading...
Loading...