My wife and I both suffer from hearing loss requiring the benefit of hearing aids. Given the fact…read morethat hearing aids are expensive and our belief that we could get along without them, we put it off. Our children did not share our optimistic view and encouraged us to get our hearing retested. I started by trying to get a sense of the cost of aids and did some internet shopping, talked to friends that had hearing aids about brands, service and costs. This led us to Schell Hearing Aid Service in Tawas City. Don Schell sat down with us, he asked us appropriate questions concerning our hearing problems, was patient, friendly and helpful. He then administered a hearing test to determine what each of our respective loss was. After confirming that we each had hearing loss that could be helped with hearing aids he patiently explained all the various types of devices and their pros and cons. We really like the relaxed, friendly way he handled the whole process. He gave a price that was far better than we expected, he allowed each of us a 30 day trial period and provided batteries for the entire period, he explained the typical life of a hearing aid battery and took time to show us how to care for them. He assured that he was there for us if we had any questions or concerns during the trial period and made good on those assurances. Ultimately, we both purchased our hearing aids and are completely satisfied. We recommend Shell Hearing without any hesitation or reservation.

From the owner: Jade Hearing Instruments started in 1982 as an all-make Hearing Aid repair and service center…read more After being registered with the FDA in 1983 we began manufacturing our own line of custom made hearing aids and dedicated ourselves to producing the finest hearing aids ever since! We also offer and service all top name-brand hearing aids.

Don't believe the ad that says 30 or 90 day free trial. When you buy they ask you to sign a…read morecontract but beware. There is a 10% restocking fee which should be pointed out to trusting customers. That 10% cost me $599 to return my trial hearing aids. Not a scam but a high price to pay for a "free trial". Pissed

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

Very thorough and take care of your hearing needs. When I found I had hearing loss, the first place…read morei called was Bieri Hearing because dealing with a family business is better than an unknown conglomerate. They care about you. You see the same person each time you go. It was a change in my life. My hearing aides are the first things in my ears in the morning, and the last thing put away at night.After seeing how much it helped me, my 93 year old Mother got hearing aides also. That changed ALL of us in our family because she could then hear all we said!! Wow!! I wouldn't hesitate to suggest Bieri Hearing to someone needing help. They have Saginaw and Bay City Offices that we have used, conveniently.

From the owner: "Restoring the joys of hearing to you"…read more Bieri Hearing Specialists has been serving Mid-Michigan since 1952. Gotlieb Bieri and his wife, Marie founded Bieri Hearing because Gotlieb's parents were both deaf and mute. It was his desire to help people reconnect with the world around them and to help them gain the ability to function better in society.

I have done extensive research on the Internet about how to choose an audiologist since my hearing…read moreis starting to decline. I also know many people that have enlightened me on their experiences before and after the purchase of hearing aids. Advantage Audiology Hearing was my choice! Dr. Hamilton is superb with his caring attitude along with his honest and helpful approach to assist me with my decision on the right hearing device. The entire experience was above and beyond what I expected. It started with the initial visit which consisted of a hearing test, and other modern hearing services, then purchasing cutting edge devices that were not over priced, to the great customer service before and after the sale.

I clicked on 5 stars but it only accepts 4 for some reason…read more I've been with Advanced Audiology for 3 yrs. and it's been a pleasant experience from the beginning to the present. I recently had my left hearing device in need of replacement or repair. (I was even within 5 days of my warranty to expire.) I'm going in this Wednesday to pick up the replacement device! There's was no hassle and I'm always treated with respect. Dr. Hamilton, and Candy who runs the front end of the office in Gaylord, is by far the best trusted team to offer many hearing choices that fits your pocket book, and with dedicated follow through. The entire process and great hearing devices with warranties, and also offering extended warranties, is by far superior. I went to other hearing clinics that made me feel less secure in the pricing and service after the sale. I totally recommend this business as you already can see by my review it's worth taking the time to post!

Quality hearing aids Professional service…read moreJeff is very friendly and knowledgeable Appointments are on time and Miracle Ear includes cleans and periodic maintenance

I had lost a hearing aid in 9-24, helping friends. I had no way of replacing it financially. So I…read moretried the lion's club. B4 that appt, Jeff at w branch mi told me that miracle ear had a program 4 people like me, 4 which I qualified. So my best xmas present was a SET of new hearing aids on 12-23-24! I want to thank Jeff and his secretary and the miracle ear foundation 4 this wonderful gift! I m age 78, sing in churches, and need to HEAR the music as I cannot read notes. I m so grateful! I will now have a happier new year.

So impressed with the quality of care we received at Beltone. They were patient and took the time…read moreto listen and answer all of our questions. Testing was very thorough and they explained the results in detail. They worked with us to find the right hearing aids based on our budget. We are so grateful! Thank you!

Regarding the Bay City, Michigan office: Highly disappointed in how this business handles the…read moreresponsibility of helping, a mostly elderly clientele, find a hearing aid that works for them. We went into an appointment with this company for a simple hearing aid check and cleaning for my grandmother. After comments were made about not being able to put them in her ears very well, because of her arthritis that is being treated by a doctor currently, the gentleman started a very thorough hearing exam. After the exam was finally over there was a lot of talk about how terrible her hearing was and how it will only progress without using her hearing aids (fact checked this and that is a false statement). Up until now, I thought this was going to be a lecture on her lack of use because of the arthritis, to make sure she tries harder to get them in and we would be on our way with the set freshly cleaned and maybe a little more motivation to wear the aids. The gentleman then takes a mold of my grandmothers' ears and comes back in the room with a quote for an entirely new hearing aid costing upwards of $4500. The current aids she has are only three years old and cost $6000 new, we were not on the market for new aids at this time. The gentleman goes on to explain how new ones will be so much better. I then start asking for the difference in products and what information was used to warrant an entirely new set. The man proceeds to show papers documenting of the previous exam stating that these ones are "better" and will "pick up higher frequencies because her hearing is declining"... the results were exactly the same. I looked at the graphs next to each other and my grandmothers hearing hadn't changed, so stating that these are better based on her current hearing test is another false statement. The man goes on to explain that new ones would be different and help her to hear different frequencies. While this may or may not be true, he failed to show any information on how or why this would work for her, or why the "prescription", as he called it, would have changed in the last three years when her tests had the same results as before. When asked to explain again, and to see the results of the tests, we were refused. We were continuously told that it was the "right thing to do" (to sign the paper that would order a new pair for $4500) and even offered to call another family member right then and there when we tried to explain that my grandmother needed to talk to her family about such a large expense. At this point I felt like I was talking to a used car salesman and not a medical equipment salesman. Not once were we offered options, not one of my questions was thoroughly answered, not once were we even given an option to leave without signing this paper. Finally, my grandmother decided she would sign the paper so we can leave, and he told us that if we didn't want them all we had to do was call back and cancel them. The next morning, she promptly calls to cancel and were told by the Saginaw office (apparently Bay City doesn't have a phone?) that we would need to make another appointment to cancel, we can't do it over the phone. Okay. We make an appointment to cancel and head back a few hours later. Again, we sit down with this same gentleman, and again we go through the same talks about how new ones are so much better, how she needs to set up a payment plan to upgrade her aids. I ask for an explanation again about how they will be any different, no real answer. Ask why we weren't given any other option, no real answer. Ask him to educate me on why he's come to the conclusion that new aids were needed, no real answer. Finally, after over 3 cumulative hours of sitting in the office between the two appointments we cancel the new aids and leave. Overall, I am highly disappointed with this companies' sales policies. There were no options given to us. No explanations given, and I'm not convinced that particular rep even know what he was measuring in the tests he gave and then "read" to "prescribe" a new aid. This is also concerning because not all elderly people have a person that can go with them to every appointment and advocate for their health as well as their finances. My grandmother is on a fixed income, even with a payment plan, she can't afford another set of hearing aids. If I hadn't been there with her that day, she would have been bullied into buying something that we don't even know if she actually needed because we were never given an explanation for literally anything. This was an absolutely terrible experience for both myself and my grandmother. There was a climate of selling, and not helping.

I a dear friend that I have taken to Audicare in Gaylord, MI for a few years now. I have observed…read morethe reception staff & Dr Marlene Bevan's services many times (at least 8). The care & compassion shown by the staff is exceptional. I have seen first hand & would trust the services provided at Audicare. My friend always says that going into Audicare is like going to visit friends. Thank You Dr Bevan for the consistent quality care you provide. PS We LOVE Louie too!!!

From the owner: As Audiologists and Ear Doctors, we place the utmost importance on offering hearing aid solutions…read moredesigned to improve your ability to hear. We treat community members in and around Traverse City and Gaylord, Michigan. Our recommendations are based on your set of unique needs based on a hearing test, your level of hearing loss, and your personal budget. Hearing aids should be custom-fit and will require follow-up for cleanings and upgrades. We also specialize in tinnitus treatment, dizziness diagnoses, and solutions for vertigo and loss of balance.