The personal are very capable of doing their jobs. Customers seem satisfied with their service. My…read moreonly complaint is their prices appear to be higher than the competition.

My mom has been going here for years, unfortunately. She recently told me that every time she had…read moreto update her prescription, they told her she could not just replace the lenses in the frames she had and that she had to buy all new frames every time because "it doesn't work that way" I told her that shouldn't be the case, and sure enough this last time after she updated her prescription and was told the same thing, she went elsewhere and had the lenses replaced in her old frames without any issue. My mom is extremely low income and is struggling to take care of her husband who has Alzheimers while making ends meet, so getting ripped off like this has an immense impact on her life. Extremely unethical business practices.

my 95 year old mom moved to Stroudsburg and needed hearing aids. She was told by the gentleman…read morethat she could try them for 30 days. She would have to leave a $300 deposit, fully refundable if she was not satisfied. After 6 days the hearing aids did not work, or work well and she took them back. Mom was told she could not get a refund at that time and it would be 1-2 weeks. After a MONTH, she inquired and was told that the credit would be issued (to CC). Upon checking the credit card, the credit was for only $275. NOT $300. Seriously, a 95 year old lady and you're going to rip her off for $25. Bad business, bad customer service. Huge strain on my mom to fight for her agreed upon deposit in full. I am taking suggestions on another hearing aid operation in Stroudsburg.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.