I took a CPR/AED/fFirst aid class this morning. The instructors Albert and Margaret were amazing…read more Everything was explained thoroughly. I have been talking CPR classes for 20 years. The other ones were long and boring. This is my 3rd training with Frontline and I can honestly say I will never go anywhere else. They pack so much information in a short period of time. Keep up the good work. If you need to take this course, choose Frontline. I promise you that you won't be disappointed.

Easy to find location, instructor was clear, calm, and patient…read more Easy to understand videos with Q&A after each section.

ACLS/BLS renewal course taken. Excellent teaching and very knowledgeable. Provides a comfortable…read morelearning environment and encourages questions. As an OR nurse I always dread having to do this class as it's not really relevant to my area (IYKYK). He didn't make me feel stupid and explained everything really well. Highly recommend.

Renewed my BLS here with Marie who was wonderful. Small class size allowed for individual…read moreattention. I received my card quickly after the class via email. Was able to register online for the class at the last minute (after hours the night before a 9AM class). Will definitely be back for future course renewals.

The training from Terra Medicus is top notch. We had Ismael and he was extremely knowledgeable,…read moreeasy to understand, went over things when someone didn't understand, and he made the experience enjoyable. He shared his knowledge from working trauma and actually saving peoples lives, which was huge! Now I feel confident I can help someone with cpr if I ever need to. Thank you Terra Medicus and Ismael! Excellent!!! Highly recommend!!!!

If you are a nursing student or trying to get into the nursing field I do not recommend going to…read morethis place. The CEO Ismael is the trainer for CPR and he expects you to know what people in the nursing field already knows and doesn't take into consideration that your just starting. He will call you out and try to pop quiz you in front of already certified nurses. The biggest test in any career is Humanity. It does matter how much you know or how much you can remember because people can always learn something new. Its about how you treat other humans. Thats the biggest test of it all. The best thing about whatever career you choose is that you learn from the people around you but you should never make someone feel bad for what they don't know. Everything can be taught but something as simple as being a great person comes from within.

I am truly happy with my experience here! Marty, Marisol, Sara, Ben, Stephan, Claudia and…read moreStephanie will make sure that you have all the skills you need to become a successful EMT and they have a tough love method of teaching which is beautiful they will joke around with you but also get really serious if they see your not serious! They really believe in their students and get super happy every time we pass a test! I recommend going here if you want not only a school that will teach you exactly how to do the job but a family! Janaii the receptionist also deserves a shout out anything you need she's there with the answers and her personality is the sweetest! I will be coming here for my refreshers and I can't wait to one day come to the office in my uniform so they can see what they helped me become

I am currently taking the EMT Original 139 accelerated course with this agency, and the academic…read morestructure is phenomenal, with online learning and interactive lectures. Marisol, Benny, and Ze are the best instructors while Patrick Meyers is not so good. Instructor Patrick Meyers who is new to B&H the last two days has not been able to get fully through the complete chapters on time. Patrick has shown a little disrespect towards me while showing his dislike of me by disregarding my comment when he asked what some kinds of airway obstructions and I listed Hyperoxia, and he never acknowledged my comment to confirm or deny if that was one but he did acknowledge everyone else's response. Later in the day, when discussing airway assistive devices, I asked if NPA's are required to be sterile, and Patrick chose to address two other students' questions first when I asked my question before everyone else. Regardless if he likes me or not Is moot because I really don't care enough about his petty behavior. Some other issues I have are the lack of organization during class, there are 31 students in this class, and when answering or asking questions, students are over-talking one another because they are not raising their hand, and it's very distracting while showing a lack of regard for classroom etiquette. As per the course schedule for this class, we were supposed to have our first quiz on chapters one through 5 today, but because other students are not prepared and don't have the materials, the students who are prepared, like myself have to pay the price, and now we will have two quizzes on Monday instead of one which is not fair at all. B&H and its EMT course need some restructuring regarding testing procedures and communication adjustments. I sent an e-mail on Tuesday August 12th a day after the first day of class and I had requested promises to be swapped out of this accelerated EMT program and into the non-accelerated program that starts in October after realizing that between work, attending college and attending this class Monday through Thursday from 9:00 to 5:00 I'm having a hard time finding study time and am struggling to retain and process some of the information as a result of that. I have not received an email from B&H in almost 48 hours, and there is nothing in the contract that I signed regarding the payment of the program that says I can be switched to another program or cannot. It is often very hard to get a hold of anyone from this office, whether you're calling them or sending an email, and I am not the first person to say this. Despite these minor operations and testing issues, which are fixable, B&H is one of the best training locations to take your EMT Original Course in NYC!

This place was great. Convenient, reasonably priced and official! Matt was really knowledgeable…read moreand made the class enjoyable.. sometimes these classes can be draining but he moved at a pace that was easy to follow and efficient. Thanks Matt, I'll see you in 2 years!

I took the Heartsaver First Aid CPR AED Class and it was long, but great!…read more I learned everything there is to know: Infant, child, and adult CPR, how to use an AED, and first aid for all sorts of injury circumstances. Matt Sienty was a great instructor who has put his class into practice as a former EMT. I definitely recommend this course.

The course is challenging I won't say it's easy, but if you put in the time and dedication Monte…read moreand his staff will go out there way to make sure you succeed. I'm thankful to have come across this course to help me start a career in the medical field.

Received my EMT certification through the TIMER course 18 years ago and it's still going strong…read moretoday. The staff are professional and knowledgeable. Monty is an exceptional director that has a great report with his staff and students. I'm so glad and proud that I chose this institution.

The course is very informative. The two instructors I worked with were very instructional and…read morepatient. The course is very good. I would highly recommend if youre looking into it especially if you work with children. The go over cpr for adults and infants as well as all other emergency scenarios that may occur and how you can react and help

I don't like using yelp but feel at a loss for next steps and am very frustrated. I have taken…read morecourses with them before and did not have this issue. I have been trying to schedule a WSI Prep-Course with the NYC location for a month with numerous emails and phone calls. The correspondence via email has been brief and gives insufficient information. After repeated back and forth I was scheduled for the Prep-Course but it was cancelled the day before due to pool maintenance (which I assume was a last minute situation out of their control and understandable). When I was finally able to reschedule I was offered today, I accepted but didn't get any details regarding where to go or what to bring or confirmation that they received my acceptance. The morning of the class I got an email 4 hours before asking if I could do a different day without any details as to why. I responded when I woke up 1 hour later explaining my WSI course started in 1 week and RE-stated that weekdays don't work because of my job (which I had already told them multiple times.). I tried calling to confirm that I could still attend because my commute to the pool was over an hour. I got no response via email or phone so I decided to go to the pool because I needed an answer and my employer paid for this course and I don't want to fail due to not being prepared. In route I called and spoke to a man from another location who said no one else was registered for the course, he apologized for the fact that I received a confusing email the day of my course but wasn't able to confirm one way or another because he isn't at the NYC location but that he would try and get ahold of their manager and get back to me. I arrived at the pool before getting a call back. No supervisor was there, an instructor teaching a different course suggested I call and email but that he couldn't help because he doesn't do the course I need and had his own course at this time. Bottom line - the communication and customer service needs to improve. It has been incredibly frustrating and I am at a loss for next steps.

Excellent! - Great Class Room! - Gerry is extremely experienced and an exceptional instructor. I…read moreplan on definitely returning to Gerry for my next "Life Support" renewal. Special "Note" to the "Long Island People" - Don't worry! - The Glendale Location has plenty of parking for your "Giant Super Sized" SUV's & Pick Up Trucks :-) - Sorry, couldn't help myself! On another note, - Gerry - Thank you for keeping things "Real" - I enjoyed your course!

I have to start by saying I'm extremely happy I found this place. The instructor Ms.Reina was…read moreamazing! She helped with all my questions, she worked with my crazy schedule situation to make sure I was able to register for a class that worked for me. She made the process very easy and convenient, I learned what I needed and am happily certified! Thanks lots, I will be going back and recommending friends and coworkers.

Yesterday (11/02/2018) I went in to take the Adult CPR/AED course. Usuf is a great instructor. I…read morearrived early and he began class early. It was just me and him but it went smoothly and quickly. He turned on the video for me to see the movements I would have to demonstrate. He maintained a running dialogue and kept information grounded to real world, every day life use. He assisted in my stance and even ran through a practice scenario in which we played it like it may happen in the future. At the end, I had the option to do additional modules for children and infants, etc. but I declined. This class is not expensive at all - especially when you factor in that he's teaching you life saving techniques. I opted to return again, this time with my family so we all can learn children and infant cpr as we have a preschooler in the house and now that I've vetted the place, I've confident that the experience and information being presented to us will be done the same way. He offers same day certification and will give you your card on the spot after class is over. I very highly recommend if you are looking to learn CPR and be taught the information in such a way that it's understandable and retainable, come here.

Instructor Usuf was VERY informative and patient . When I stepped into the class he welcomed me…read moreand had everything setup. He followed the video accordingly and did step by step instructions on each procedure. I would swear he was a medical doctor with the amount of knowledge he had. I will be going back here for my future bls and Acls renewal course . Thank you again for making this experience enjoyable and educational. A must go to place for anyone !!!

I've gone here multiple times to renew either ACLs or PALS! The instructors are very good and it's…read morea great learning environment!

Best BCLS Renewal course I've attended in my 44 years of nursing! Venue was centrally located,…read moreclean, comfortable, with small class size! My teacher, Mamata Singh, was extremely knowledgeable, patient, thorough, well organized with the ability to make the class stimulating and fun! Looking forward to registering for ACLS Renewal course!