if there were more stores to mark I would . . . I have never met a more professional and…read morecompassionate staff. . . Dr. Beth sets the standard high and all who assist in her office are knowledgable, respecful, and kind. Dr. Beth Alberto felt like an old friend the moment I met her and guided me through the process of resolving my hearing loss withcompassion, expertise, and pragmatism. Love her!

From the owner: We offer quality, compassionate hearing healthcare so that you can stay at the top of your game…read more Our services include audiological testing (including baseline hearing tests), tinnitus assessment and treatment, hearing aids, and assistive listening devices. Your life is worth hearing - don't miss a thing!

My first appt.with Charleston ENT was Monday Feb.24th. The staff was very…read moreknowledgeable,courteous,and friendly.Dr.Scott was my doctor. He answered all my questions and performed a short procedure on my nose.I was extremely pleased with the treament I received and look forward to being a patient at Charleston ENT.

The physicians are a revolving door, and the clinical staff are incapable of helping refill…read moreprescription prescriptions timely. Being a cancer patient this is not acceptable nor is it acceptable to any patient. The Care is horrendous.. what sad is the manager Katherine at 9313 Medical Plaza Dr. is absolute useless.. She just shows up to work that's it. She doesn't wanna do any other thing. I had to complain three times because my prescription was not called in. Apparently it annoyed them and asked me to go to another office that was said by katherine the manager once I started speaking, she hung up on me.. I was new thank God I found out now. Needless to say I found a better primary care physician's office that actually cares and wants to give quality service to their This office is absolutely horrendous and should be

My husband and I moved to Summerville a few months ago. We both needed a primary care doctor. My…read morehusband looked for ones his insurance were good with. I asked new friends for recommendations. We both unknowingly picked the same doctor. He made an appointment on the phone, I went in person. in October. My appointment was for Feb 27. I got a message on Feb 12 that my appointment would need to be rescheduled. I called and was told I wasn't scheduled in a "new patient box" so I'd have to reschedule. Next new patient box was in July. I could however see a nurse practitioner the end of March. I made the appointment but will cancel. I found a doctor who could see me in March. My husband became alarmed and called and they told him he hadn't shown up for his appointment in the 4th and they would not reschedule another. He did not receive any texts or emails. I guess we won't be using this facility bc their office staff isn't efficient or helpful. I don't know if the doctor is good bc we never met.

Always have received excellent care here. Been going to this…read moreoffice for nearly 20 years. Office is always quiet and staff are friendly. Primary care physician's .

If you are looking to establish care here don't! Better yet run, run far far away. This place is an…read moreabsolute joke. If I could give it zero stars you bet that's my honest opinion. I've been seen here 3 times all last year. I've paid all my bills off but yet continue to get letters in the mail stating my account is past due and they will be sending me to collections. When this first happened around the holidays I called to see what was happening. I was informed by the billing department that my account was paid and at a zero balance and they were unsure why I was getting letters. They told me to disregard the letters so that's what I did knowing I had paid everything off months ago. Flash forward to this week I get another threatening letter in the mail stating my account is once again past due and going to collections for an appointment I had in February of 2025 that I had already paid and I had the receipts to prove it. When I called back the billing department told me they didn't have any payments on their end and my insurance company keeps denying the claims. They said I need to take it up with my insurance. So that's exactly what I did. I called my insurance and they informed me that the doctors office keeps billing for the same services over and over. They said they will pay the claim and it will be accepted and then the clinic will issue a refund and bill the amount all over again. They have been doing this since February of 2025! They said even after paying they will run the same claim multiple times. I have NEVER had this happen at any other establishment. I get all the dates of when insurance paid these out and the statement of such and call Palmetto Primary Care back. When I confronted the billing agent about what is going on he tells me I need to calm down and just magically in the 15 minutes I was on the phone with my insurance company they were paid out by insurance at that exact moment. My insurance had paid them 10 days ago at the point and this man is straight up lying to my face saying it just now got paid and he can see all my payments from months ago and my account is now at zero. Excuse me? Well that's convenient because 15 minutes prior I never made any payments according to Palmetto and my insurance never paid anything. Interesting that once I hit him with all the paperwork and dates and confirmations the account is all paid up. This is not normal. How many people is this office doing this to and people are getting scared of going to collections and just paying it? I'm sorry but this smells like a scam. I asked him to send me my account statement reflecting all the payments and showing I'm at zero. This is ridiculous and just the tip of the iceberg. Don't even get me started with the incompetent providers they have working here. Please as a patient protect yourself from this establishment and go somewhere else.

I had lab tests completed with results and the doctor doesn't call to discuss the results. I have…read morecalled numerous times only to be hung up on the phone to which I am never called back about my lab results. I have never been to a doctor's office that does this. The doctors do not care about their patients. Yes, they take your money and don't give a damn about their patients.

Money grubbing doctors. This place is the worst! You can never get a call back. The app doesn't…read moreeven list this location and you can't use all the functions on the app because the office isn't linked. They used to have really good people there but they left because the doctor is aweful. He doesn't care and always wants you coming back so he can charge your insurance. I've got a prescription that only has a quantity of 9 pills but 5 refills. 9 pills for a medication I take daily. So I'm constantly at the pharmacy for refills then back at the doctors for another prescription. DO NOT GO TO THIS PLACE! I'm amazed they're still open or not loosing patients consistently.