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Heard & Associates

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - Heard & Associates

Accountants

Bookkeepers

Current year tax preparation and filing

3 More Services

Past year(s) tax preparation and filing

Audit and conflict resolution support

Tax planning

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3 months ago

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Ask the Community - Heard & Associates

Hall Tax & Services

Hall Tax & Services

(6 reviews)

Hello I am Jennifer Ashford. For more context on this issue please look at the review I filed on…read moreyelp on March 23, 2023. I am still in this mess of madness with my taxes from the year 2022. I found out from the IRS the day Jaydine called and said she would amend my taxes to $0 she didn't. She was so upset about the review I left she reset it to another amount where it looks like I owe the IRS. Now she is under investigation and after visiting the IRS today I was told in order to verify this I needed the original return she filed. Well Ms. Jaydine is kind of savvy because she changed the name of her agency from Hall Tax Services to HTS Group located on 4801 Southwick Dr Suite 104. I tried to get a copy of the 2022 taxes directly from her office which I was told by the receptionist it would cost $35. After the receptionist goes to the back and consults with Jaydine she comes to the front and said she doesn't have a copy of my return or amended return and I should check my IRS transcript. Luckily I recorded the conversation in which she openly admitted to filing self prepared for me (she claimed she told all her customers that her software was bad). But she has an exceptional memory because when she came out she began the conversation about my not so nice review and how she tried to be nice to people but we come in owing the IRS and when I said I don't owe- her reesponse was I don't owe her shit (so professional). Jaydine claims she doesn't have any copies or access to my 2022 taxes and had the audacity to say she wasn't paid for her services. Pay her when I never got a refund, being audited by the IRS and under investigation because a tax preparer did not use her tax preparer number to file me. Isn't it illegal for them to file as self prepared and she did it twice when she amended my taxes again on March 15th without my permission. Funny the IRS did note that my paperwork wasn't signed just had my name printed. Can we say ILLEGAL ILLEGAL ILLEGAL on so many levels. Jaydine could have taken the professional route but once again she failed. Oh do you want to hear the video I have of her openly admitting her fraudulent behavior. Here's the link to the video https://youtu.be/o8F7GZQnj6M?si=AMPiViV3Fqp1aSUg

J is awesome. Very straightforward and welcoming. Can't wait til next year. Thanks againread more

Heard & Associates - accountants - Updated May 2026

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