I have had a vertigo problem for quite a while thinking I would have to live with it. Then I was…read morereferred Dr Bittle's office. I saw three different people there, including Dr Bittle, during my treatment. They were very kind and attentive. I had a particularly difficult situation but Dr Bittle and staff were very tenacious and helpful. I can say successful as well. I highly recommend this Hearing and Balance Specialists.

I finally gave in to admit my hearing is not as good as it was…read more Visited Dr. Lainey Lake yesterday to get a check up. She discovered what I already knew and suggested hearing aids. From the receptionist to the Dr, the visit to Hearing and Balance Specialists of KC was super. Quick check in when I arrived. They emailed me the forms to fill out the day before, so I could have done before arriving. Office was super clean and professional. Have appointment next week to have hearimg aids fitted. I am confident that Hearing and Balance Specialists, and Dr Lake will take good care of me.

The Dr. Attitude was not nice at all. I came in because I lost one of my hearing aids, they told me…read moreI had to pay 495 to replace that was fine, I paid that, the issue was when I received the replacement order I could not wear them they were making loud noises every time I tried to wear them. I called to get another appointment but was scheduled at the most available time. When I came in the first thing the Dr said was this is going to cost me!! I never told her that I have an issue with payment my issue was the replacement never worked. She tried to say that it was something I did. But I never had a chance to wear them. She went ahead and fixed them but she said next time you will have to pay. I said I don't have problems with paying for something that works. She made me feel kti was looking for a freebie. It was insulting the way she handled the situation!! I I felt like she was judging me by the way that I looked. I will never go back again!!! I never ever write a negative review but I felt like I needed to say something. Oa hearing aids still not working!!!

Audiologist was professional and nice. The office however…read morewas the filthiest place I have been in. For that reason I would never recommend. There was so much dirt on the floors,trash cans over flowing, dirty kleenex on tables and I was the first patient of the day.

As a new patient, waiting 30-45 minutes to be put back in a room and then having NP, Amy Wells,…read more only look up from her laptop a few times while consulting w me was offensive. I didn't feel welcome one bit. Very disappointed.

I have been a patient of Dr. Paula Davis while she was still at KU MC and KU Med west…read more Followed her all the way to Lee's Summit. My mother absolutely adores( adored ) her. Sad shd retired 3 or 4 years go. I am a health professional and exceptional care is very important to me. I had an appointment today . I arrived 1 or 2 minutes late and front staff had already gone to see if the " new" Dr. Davis would still see me. By the way the front office staff is the absolute best as far as caring, informative, friendly and all around absolute " dears"!!! I was told I had to reschedule!! I know patients being on time is important but in 38 years of practicing myself, I have NEVER told a patient to reschedule at 2 minutes late! As a matter of fact from a professional courtesy point of view, the staff should have never had to ask " if" I could still be seen. To each their own. . I have an appointment in 4 days and will consider whether to remain a patient at Family Care at Arbor Walk to honor the huge success Dr. Paula Davis (and Dr. Britton- Meilisch ) are now having.I also live in Overland Park so quite a drive to see a " great" doc Dr. Paula was ( she would have never told me to reschedule ) I thoroughly understand " running on time" and respecting appointment times plus the staff and patients'time and lastly " office policies" BUT 2 minutes late!!@*#!@!! But I will consider the professional courtesy that was not extended to me. 2 stars for today. Otherwise 5 stars for front office staff. 4 stars for Dr. Brityon- Meilisch( seen as an emergency at KU Medwest and Arbor Walk.