I was new to hearing aids, but my research led me to Dr. Amit Gosalia at West Valley Hearing Center…read more-- and I'm really glad it did. He ran thorough tests, explained everything clearly, and walked me through my audiogram in a way that made sense. He also does Real Ear Measurement with every fitting, which gave me confidence I'm getting the best hearing possible. He answered all my questions with patience and humor, helped me choose hearing aids that sound natural and work well in noisy places, and made sure they'll handle future hearing changes. The clear custom ear molds he recommended noticeably improved what I hear. The office staff are friendly and helpful. My four office appointments ran on time. Their parking lot is free. I have peace of mind knowing I'll get great follow‑ups and support whenever I need it. Highly recommend.

I don't usually write reviews, but I had to for this Doctor and business. I had to get hearing…read moreaids, due to years of vertigo and meneirs disease, lost my hearing in one ear. Dr. Gasalia was so kind, a heartfelt apt to assist me figuring out which hearing aids would be best for my situation. He explained everything very well, I just really was pleased with my experience. I will not see anyone else now, he's stuck with me.. lol..

Outstanding service and attention to detail. Working with them as a pleasure. I have been using…read morehearing aids for over 30 years and I have dealt with many hearing aid providers, and these folks are the best.

They were so helpful & all I did was call them to ask some questions about my ear problems. I…read morehaven't seen them yet but I thought it was review worthy due to how kind & informative she was from a simple phone call!

Estela and the office were easy to work for appointments and changes. I really wasn't sure the…read moreSignia would work for me. After three attempts and repairs I finally got it it right! Thank you to Estela for working with me. She walked me through the battery install, adjusting etc. I am very happy with MY Signia! Thank you Alpha Hearing Team! Judy Munoz

Estela at the Woodland Hills location was very helpful. She got the application working on my…read morephone. She also explained to me that most of the policies pay for the appliances, but do NOT pay for any service. So now I will be reviewing my health care policy. Thank you Estela!

This is my second review of Jane Rosner's West Valley Hearing Center. I've been a customer for…read moreseveral years now. Dr. Rosner and her staff continue to amaze me with their service, helpfulness, and professionalism. Whenever I've had challenges with my blue-tooth hearing aids, Jane and her staff have done everything possible to fit me into their schedule at the last minute, and, whenever possible, they find me loaners to use while my equipment is in repair. Even though there are many other audiologists closer to me (Thousand Oaks), I would never consider changing. I'm 70 and have had several other audiologists over the years, none have come even close to matching the service and support I get at West Valley Hearing Center.

After 30 minutes with the audiologist testing, she could not explain the amount of hearing loss or…read morethe results of the tests. Also, experienced incompetence by the office administrator. She said she would forward my results to my primary care physician so I could get authorization to see an ENT specialist. She failed to do so. I did not hear from my PCP so I called Sonus 2 weeks later and the admin confirmed it was not sent. This has delayed my visit to an ENT by at least two weeks because I'm scheduled to first visit, again, my PCP to get the authorization.

Very poor service, I am disappointed after being a customer for 10+ years…read more My Phonak hearing aids are in for warranty service and I needed a part for my old Phonak aids, first they said they would not work on them because they were over 5 years old, then they said $35 and finally they said that they don't have any parts for them. I wend to Alpha Hearing Aids in Northridge, they were super nice, cleaned ah replaced the broken rubber boot on my aids and gave me a 6 pack of new boots all for $5.00 They won my business. David Kahn

I had a fabulous appointment with HearUSA in Woodland Hills, CA. The audiologist, Bernice, was…read moreincredible--congenial, professional, and extremely knowledgeable. She cleaned my hearing aids and clearly explained how to adjust the sound and use their features. This experience was in sharp contrast from the front desk to the audiologist to my visit at the Porter Ranch location. I now gladly make the drive from Porter Ranch to see the wonderful team at the Woodland Hills office.

I have taken my mom here a few times and we are very happy with the customer service. Mary at the…read morefront desk is lovely, very friendly and helpful. The Audiologist Bernie is kind, patient and thorough. Thank you both very much. See you again in two weeks for moms hearing aids

Dr. Shervin Aminpour changed my life. When I was 12 years old, I got accidentally hit on the nose…read morewith a hockey stick in PE class. It broke my nose. I was afraid to tell my parents. Even though they noticed my nose looked crooked all of a sudden, I denied it out of fear, because I was afraid of doctors/hospitals at the time. I couldn't breathe well out of my right nostril. A few years later I started to notice the change in my face due to this unaddressed fracture. I hated how I looked in the mirror and I didn't feel like myself. In my late teens I went to my primary doc, told them I think I broke my nose, and explained the injury. The doctor took a look at me and said my nose was completely normal, didn't address the obstructed right nostril, and said my nose just changed because of puberty and it was my underlying genetics that made me look that way. I was disappointed but accepted what they said because they were an MD, and I didn't want to undergo an unnecessary procedure. Fast forward many years and I just couldn't shake the feeling that something was not right. I stumbled upon a picture of myself before the injury and that was the final straw that led me to seek a second opinion. I searched online for different docs and wanted to find someone who specialized in this form of reconstruction and cosmetic procedure. Long story short, I found Dr. Aminpour. The second he walked into the examination room, without even reading my file, he took one look at me and said "You broke your nose." I cannot emphasize enough how relieving this was for me. I felt like I was crazy for seeing something wrong when my primary doc told me there wasn't. Dr. Aminpour then discovered my septum was deviated through the physical exam, because it was obvious to him that I wasn't passing much air through the right nostril. I was very nervous on surgery day but he did a great job of reassuring me and easing my nerves. I can't tell you how much this procedure changed my life for the better. I got a combo septo/rhinoplasty. After I was cleared to take the bandages off, I left my house to run errands and saw my reflection in a car window. And for the first time in years, I loved what I saw. I felt like MYSELF. Finally my outward appearance matched what I felt on the inside. I asked Dr. Aminpour to make my nose look as similar as possible to what it was before my injury and he did so wonderfully. I stated my concerns about having a nose that had too much of a upturned swoop and a tip that was too thin/pointy. He reassured me that he wouldn't create that look and left the tip alone. The result is natural-looking AND... Taking a real full inhale for the first time in 2 decades made me realize what I was missing for so long. I no longer have to breathe through my mouth when exerting myself, and it's even improved my amateur signing voice, haha. THANK YOU DR. AMINPOUR FOR CHANGING MY LIFE!!!

I understand that wait times happen at every medical office, but it makes no sense to schedule a…read morespecific appointment time if patients are still left waiting. I arrived, checked in, filled out the paperwork, provided my ID and insurance card, and still waited about 20 minutes after my scheduled appointment time to be seen. The worst part came after the visit. I asked the front desk how much I owed, and they told me to go home and wait for a bill. Two to three weeks later, I received a bill with an extremely high amount. I called the billing department for help or clarification and received zero assistance. The only response I got was: pay in full, go to collections, or set up a monthly payment. I then contacted the doctor's office directly and spoke with the office manager, which was an even worse experience. She was extremely rude, talked over me, wouldn't let me explain anything, and repeated the same dismissive line: pay in full, collections, or monthly payment. Her attitude and lack of professionalism were shocking. This office lost more than just a payment -- they lost a patient for life, a positive review, and any potential referrals. It's unfortunate, because the doctor deserved better representation from their staff.

Before coming to Tarzana Hearing Center I had gone to other hearing aid stores but was not…read moresatisfied with the service/results. I resisted hearing aids for many years but Arian was patient and understanding, and showed me how much my life experience would be enhanced with better hearing. I have difficult-to-fit ear canals (narrow and twisted) so getting ear buds to fit into my ears was a challenge, but Arian was able to fit my ears perfectly. I still have difficulty inserting the aids in my ear canals but it is getting easier. I would totally urge anyone with any kind of hearing issue to visit Arian at Tarzana Hearing Center and be patient - hearing aids will take some getting used to but it will definitely be worth it! And Tarzana Hearing Center is responsive to clients' needs; they will find a way to provide whatever hearing aid service you need! This review is from Sandie E.

Thank you, Tarzana Hearing Center. Wow - who'd ever think you go in for a hearing check up and…read moreleave with new family. Arian and Sean made my mom's hearing aid test, purchase and fitting as easy as it could be -- and I don't think "hearing aid for mom" and "easy" ever go together! Mom is a great musician with a very discerning ear. We could not have done it without someone who knows their stuff or be delicate about it. They walked us through the whole ordeal professionally and KINDLY, making us feel immediately at home. They took great care in every adjustment and concern....and threw in few good stories from Arian to take the sting out of the process. What a little clarity can do for a relationship! Everyone benefits. So stop yelling at your loved one :-), go get them checked and enjoy better hearing today!

If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

What an excellent experience! My back was out and very painful and Dr Alexander gave me one of the…read morebest adjustments I have had! She was just lovely, and spent lots of time with me before she did any work on me. She is one of the best chiropractors I have seen. I walked out with total relief! Can't wait to go back!

Dr.O is the best of the best, if you need someone who puts patient experience first she is the…read moreaudiologist you have been looking for. She will work with you, listen to you and give you great options to address hearing loss. The office is nice and has latest technology. High recommend.

One of the best experiences I've ever had！ I came in an…read moreurgent with severe ear wax blockage and could barely hear for days. I had tried urgent care before, but the ear wash they do only made things worse. Dr. Angelica immediately identified the problem and gave me the right solution with real expertise. Within 30 minutes, my hearing was back. Everyone here was friendly, patient, and professional. If you're dealing with ear wax build-up or blockage, just come here!