Amazing service. Very friendly and professional. Highly recommended! Service went above and beyond…read morewhat was requested.

The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

I've been working with Jeremy @ ICS for several years now. He definitely shows that he cares for…read morehis clients. I'd recommend ICS in a heartbeat.

From the owner: If your computer or peripheral is not working, then bring it in, and have it serviced. We have all…read morethe tools and replacement parts readily available to get you back up and running quickly. Bad hardware, flakey software, viruses and spyware, even a simple tune-up are no problem. Our Shop Service Rate is $50 per hour, and is charged in 1/2 hour increments. With six PC bench stations, and three Notebook bench stations, most repairs are done within two days. There is no need to make an appointment, just drop it off! In many cases, it is more effective to perform the service or repairs on site. This is especially true for networking issues, and time-sensitive situations. Our technicians drive a completely stocked van with all the tools necessary to perform any installation or repair. The On-Site rate is $75 per hour, and is billed for the amount of time the technician is at the service address. In certain cases, travel time will also be charged. Our service hours are from 9am to 6pm, Mon

Called up fairly late the night before. He came to my place to pick up my laptop the day after. He…read morehad it returned to me that night. My computer was fixed, faster and physically cleaned. I was impressed. Thanks again!

Tektroniks solved my issue over the phone for FREE because it happened to be a fairly minor one. A…read morevery nice and down to earth gentleman. I can't recommend strongly enough

I had trouble with my printer and the man I spoke to was very patient. He waited on the line while…read morewe figured it out and now all is well. I will definitely return here for all my computer and printer needs.

I have been using Planet CPU for over five years. Roland and his team are always helpful and take…read morecare of my tech needs. They always provide great service and excellent support. I rely on them as my go to source for tech support. They will come to my home office if needed or provide remote access to my laptop if I am in a jam. This is a great team and I highly recommend their services. Lynn Smillie

They charge a lot for travel fees and they're not local I don't recommend them at all they're very…read moreexpensive for what you get

If all businesses would behave the way this firm does, it would indeed be a happy, content world…read more They demonstrate what the word 'service' actually means. I had endless problems with my Outlook email system recently and when the Nerds in Ottawa were super-busy and could not respond immediately, Matthew Kirkland stepped right in and took care of my problems. He also gave me some great advice. Because Microscoft had done 'updates' that had thrown my Outlook set up out of wack, there was extra work to be done to get my Outlook to work properly. He refused to accept extra payment. I have had computer problems over the years and used many other 'computer repair service' companies, but nothing compares to Nerds on Site. They are very reasonably priced, very knowledgeable and very fair. They have my business as long as they want it.