I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

Was able to consolidate my Auto, Boat and Home insurance saving me $$$ off my premiums for each…read more Very patient and explained all my options.

i received excellent service from my insurance agent cibelle s krust…read more she helped me a lot and she is a super kind person. i recommend it 100% i am very comfortable with my agent because she speaks spanish. all the staff of the agency are super friendly. recibi un excelente servicio de parte de mi agente de seguro cibelle s krust. ella me ayudo muchísimo y es una persona súper amable. mi agente me ayudó a resolver mi problema y lo mejor de todo habla español y nos pudimos entender muy bien. la recomiendo 100 % le doy más de 5 estrellas por su excelente servicio. todo el personal de la agencia son super amables.

Good Customer Service! I was able to receive the information and service that I was seeking right…read moreaway. Very prompt assistance!!!

Jeff Bogan's Allstate Insurance is the best, with hurricanes in Florida near by, I felt…read morecomfortable knowing Jeff and his team were insuring us. He always answers all my questions and when we call his office everyone is friendly and helpful. Thanks Jeff Bogan

Wow... an agency that answers the phone... and even returns with answers to your questions within…read morethe same business day. Jeff Bogan Insurance really goes above and beyond unlike any other agency in SWFL. Jeff takes the time to help season and make sure that the licensed professionals in his office know what they are doing. No matter who answers the phone, I always hang up with an answer and breathe of relief. Customer Service is most definitely this agency's specialty. I would say that this is one of the better Allstate Agencies. You most definitely get what you pay for. People are so quick to agree on the cheapest price, but with the Jeff Bogan Insurance Agency you get a decent price with advice that will allow you to sleep at night. Jeff has been such a great friend, mentor, and he's quite funny too. I do recommend him to many people and every person I've recommended has come back to me and said he's now their agent. Give him a call, you won't regret it.

5 Star agency! Will Taylor is the best Insurance agent and he will get you the proper coverage you…read moreneed. He helped my entire family during Hurricane Irma. He took time to make sure we were ok and even called numerous times to check up. Highly recommend for all your Insurance needs.

From the owner: Business Insurance Home Insurance…read moreFlood Insurance Auto Insurance Umbrella Insurance Life Insurance

I am a new Manny Morin, State Farm (Naples branch) customer. My agent is Leslie Rodrigues and she…read morehas been wonderful. She spent considerable time helping me switch from an awful homeowner's policy with another company insurance to a State Farm affiliate. She was patient, personable and efficient and always available by phone. Speaking of which, Mr. Morin answered/returned my calls even after hours! I am very happy to have switched to Manny Morin's State Farm office. Steve V. Naples

Very professional and helpful team, easy to get hold off, took care of my complicated policy over…read morethe phone with ease, made the process smooth, very friendly staff. Ines Frye is awesome. Highly recommended.

Highly recommend Nikki at Gulfshore Insurance, she had our best interest in mind in everything she…read moredid. Great experience in a rough insurance market!

From the owner: We care about placing the right coverage for your needs with the right carrier company. Gulfshore…read moreInsurance has developed close trusted relationships with many of the finest insurance companies. We collaborate with our carriers to develop the right coverage -- at the right price -- for our clients.