I came to this office seeking for help when my policy was terminated. And maybe i was lucky, but…read morethe customer service rep. that helped me was a lifesaver. Her name is Alice Yip. She was very knowledgeable, easy to talk to and made me feel like my problem wasn't anything much to worry about. So just look for her if you have any problems or questions, she will surely help you out (i even called her cellphone when i needed advice for a letter that i received for my insurance, and she explained everything thoroughly over the phone).

Definitely the worst insurance company I've ever had. Nothing is in network and you may think that…read moreit's the same with other insurance companies? Nope. My doctors accept the same plan with other insurance companies like Anthem. There's a reason no one likes this terrible insurer. The problem is I can't change my insurance company till next year. The 33% denial rate is an understatement. Go with any other insurance company besides this one. Also, UHC's portal is always inaccurate, it's time I report this insurance to the city health department for displaying inaccurate information they never want to fix.

Great staff working at this location. I was able to get health insurance for me and my family. They…read morealso helped me get additional rewards and benefits I didn't know I was eligible for. Thank you MetroPlus Staff! 谢谢

From the owner: You may be able to pay less for one of the most comprehensive health plans in town!…read moreFind out if you can save money on your health plan now. Call MetroPlusHealth at 1-855-809-4073, option 3

Terrible customer service. Their phone line is a disaster. The worst is the gas lighting that now…read moreis a particularly busy time (it is always is) and their web site "portal" is in anyway helpful.