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    Pivot PT - Shepherdstown, an Athletico company

    Pivot PT - Shepherdstown, an Athletico company

    3.5(2 reviews)
    13.7 mi

    Super considerate. Matt and staff are all very professional, thorough, even fun...which in PT is…read morea big plus.

    Would love to give a higher rating and better review, because the PT was fine. Overall the actual…read morecare provided was good, sound, and effective. However, the hassle and inconvenience of dealing with repeated messes created by the inept and unprofessional receptionist/office worker can't be overlooked. I have never experienced such an persistantly aggravating situation with a medical practice. Prior to my first appointment, she insisted that I obtain a referral, even though I verified with my insurance company that I did not need one. This cost me $100 out of pocket, and was time wasted before therapy could begin. At my first appointment, she asked questions but did not listen to the answers, was distracted, interrupted her own work to chatter, and wouldn't allow me to fill out my history and intake forms, insisting it was easier if she did it. This resulted in her repeating my personal information loudly in front of all in the one-room facility until I declined to repeat my SSN again and finished the form myself. She recorded some of that information incorrectly- confusing guarantor information with patient's information - which necessitated multiple calls to the insurance company on my part. She then filed numerous visit claims incorrectly causing those claims to be denied. I had to spend hours on the phone over weeks, as each mistake occurred, to provide correct explanation to the insurance company and have the claims resubmitted correctly for processing. Four stars for the care. Zero for the office management.

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    Pivot PT - Shepherdstown, an Athletico company
    Pivot PT - Shepherdstown, an Athletico company

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    Little Hands Pediatric Therapy

    Little Hands Pediatric Therapy

    5.0(3 reviews)
    46.0 mi

    I would like to acknowledge 2 of your staff that worked with my son Kairon Parker for over a month…read moreand a half. (Erin Ford and Brittany Simco). In that amount of time I have a seem tremendous growth in his speech and awareness. They have given me tools that I cannot only used with my son but with other children that I work with. I just want to really thank the ladies for being so welcoming and helping me in my time of need. They have boosted myself esteem as being the best mom that I can be. They are my motivation to keep moving forward and to continue to help my son grow. So thank you ladies so much for everything you do, I really appreciate it. Keep making a different in families lives because you defiantly made an imprint on mines

    We chose Little Hands Speech Therapy to work with my daughter on speech and oral motor issues and…read moreloved that Kelli came to our home for the therapy. My daughter has a tendency to get easily distracted and she did wonderfully keeping her engaged yet still loving the therapy. In fact, my oldest daughter often wanted to join in on the fun. My daughter looked forward to her therapy each week and still asks when we can have Kelli come back. In addition to the in-person therapy, Kelli also provided us with fun exercises we could do on our own to supplement our learning and she also provided me support when working through an IEP re-evaluation. I couldn't ask for more!

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    Little Hands Pediatric Therapy
    Little Hands Pediatric Therapy
    Little Hands Pediatric Therapy

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    ATI Physical Therapy - Business Front

    ATI Physical Therapy

    5.0(6 reviews)
    39.1 mi

    Very good culture at this location. The staff is all so kind. They are the best of the best!read more

    This is a fantastic physical therapy group. In the past, I've always gone to the physical therapy…read moregroup that is part of my doctor's office. This time, it was nearly impossible to get appointments and they were at horrible times and over 30 minutes from my house. ATI just happened to open recently in the Clarksburg Harris Teeter Center in Clarksburg Village. I figured I'd give them a call. What a refreshing change of pace from what I usually get at physical therapy. It was easy to get an appointment and I was able to do most of the forms online, ahead of my appointment. When I got there, they are keeping the number of staff and patients low, so I felt safe (with Covid restrictions). All the staff has been vaccinated for over a month. They were constantly wiping things down and everyone was masked. There was generally only 2 or 3 clients there at a time while I was there. They also have a private room if you need more privacy. I had to fill out another form, on their client laptop when I got there, and then I had my evaluation. Both women who work there are very knowledgeable and friendly. They isolated my problem quickly and got me started. They told me how long I could expect healing to take. They went over their responsibilities and mine to ensure I have a positive outcome. No other physical therapy place has ever done that with me. I was able to schedule my full 6 weeks of appointments at my first appointment. My old place would only let me schedule 3 week out and then they wouldn't have availability and I'd have to stall my therapy. The place is super clean and conveniently located. I'm so glad I found ATI and this location. Looking forward to feeling better and completing my therapy with them.

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    ATI Physical Therapy - Welcome folder

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    Welcome folder

    Creative Health Solutions

    Creative Health Solutions

    5.0(2 reviews)
    58.0 mi

    My son has had a fantastic experience with the therapists at Creative Health Solutions. He has…read moreworked through many issues in a relatively short amount of time. The therapists and staff are caring and have patience of steel. I'm so glad we made the decision to utilize their services, its changed my son's life for the better.

    Both of my kids have been coming to Creative Health for 1.5+ years. Once we realized my younger son…read moreneeded help we went around for evaluations at different places and decided on Creative Health. I believe it was the best decision we could've made because my son gets both speech and OT therapy that is coordinated. The therapists, all the staff, Judy and Richard have been a wonderful support to our family and we can honestly say that thanks to this amazing team both of my sons have made great progress. My younger son went from not being able to communicate and being afraid of the world around him and many activities that most toddlers do to being able to communicate/have conversations and engaging with other children and activities. He's now making great progress on his fine motor skills, so many of his sensory challenges have resolved and he's even eating different foods/textures now. There are so many progresses my kids have made that it's hard to list them all. I'm thankful we found this facility. Their DIR Floor time approach helped my son to be comfortable with his team so when we started he didn't spend time in meltdown mode and was able to participate and engage with his therapists. I believe this approach was very key to the success we've seen in his progress. I believe having both speech and OT in this whole/body whole/person approach has had a great positive impact. Additionally, the facility really meets their therapy needs with spacious rooms with different themes and different activities to work on different therapy needs. My kids are excited and happy to go to therapy. They are never bored as they go to different rooms each week that keeps them engaged. Judy and Richard and the therapists always make time for me whenever I have a question or just need someone to talk to. Richard really set our minds at ease with dealing the insurance companies. He understand their billing and makes sure we understand our coverage so we can get the most services covered for our kids. The therapists are very knowledgeable and work so well with the kids. Judy has let us look over her library of books and resources and been a great support. We do Speech Therapy, Occupational Therapy, Listening Therapy, Interactive Metronome. We highly recommend Creative Health!

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    Creative Health Solutions
    Creative Health Solutions
    Creative Health Solutions

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    Wings to Fly Therapy and Play Center

    Wings to Fly Therapy and Play Center

    5.0(2 reviews)
    54.7 mi

    The staff at Wings to Fly Therapy and Play Center are professional and ground breaking. My son has…read morespeech therapy with them. He has truly progressed in his communication and his articulation. It is so hard being a parent so it is wonderful to have some help!!

    Wings To Fly Therapy Center has been an awesome experience for us. We've been working with Denise…read morethe OT for 2 years now and most recently Kate the SLP. I could not be more pleased with the attention to detail of the providers, feedback to me the parent after each visit, and the progress that my kids have made. Kate is working RPM in conjunction with a home program for one of my boys and we are amazed each week by what he knows and most importantly, that he can now have a way to show us. Denise maintains phenomenal instructional control and works specifics for fine motor improvement, spacial awareness, hand eye coordination etc. I also love that she will try new things to elicit a new response to similar stimuli. She's always thinking of new ways to achieve results. I find the therapists to be "real people", knowledgeable in their trade, professional, and loving towards kids. The atmosphere is another plus. It's a welcoming Center with a waiting room that would put other center's to shame. There are tables to work at your computer, things to keep your other kids occupied and there is also a huge play room with ball pit, trampoline and swings available. The owner knows the world well and lives it daily. That is why she makes every effort to make the experience a great one for not only the kids, yet the families and caregivers who are present also. It's clean, free parking and right off 28 and 66. For us, it's an A+. I am available to chat with anyone who wants more detail from a parent's perspective. If you ask the owner, she can pass on your contact details to me. I'm in there at least once per week!

    Health@Work - occupationaltherapy - Updated May 2026

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