I've been coming here for 2 months and this place just doesn't do it for me. I had a great chiropractor for years up until I moved north, so I wanted to find a new provider a little closer. This place was recommended by a friend.
Healing Hands is a small office run by a husband/wife team. Dr. Jess performs the adjustments and her husband works the front desk. The room has two chiropractic tables, and Dr. Jess rotates patients through them. While she's working one, the next one lays down and is ready for treatment when she finishes the first. They don't take insurance. They just have a sliding pay scale. "Pay what you can afford" between $20-40 per visit, which sounded reasonable, and actually quite appealing at first.
What struck me as odd right off is that the appointments are 5-minute blocks of time. The actual time spent getting adjusted is less than two minutes. You walk in, you lay down, pop-pop, and you're out the door in 5 minutes. The plan she set up for me had me coming in three times a week for the first month or so, and two times a week after that. Even at the low end of the pay scale, it adds up really quickly!
She warned that people do feel worse before they feel better, but for me, I just stayed at worse. Since I'd been coming here, my neck has been more sore than usual, and I have a deep pain when I turn my head that never seems to go away, even after all the adjustments. Anytime I mentioned I was still in discomfort, or questioned the effectiveness of the treatment, she was quick to interrupt me and throw out "solutions" like I need to either drink more water, ice the area, put BioFreeze on it (which she sold me early on), take a daily fish oil supplement (which cost me another $30 for a month supply), and as of late, she's been recommending deep tissue massage. This treatment plan is already costing me hundreds of dollars, and I feel no better (if anything, worse) than when I started. I can see paying $20 or even $40 for a chiropractic visit if they take 15-30 minutes with you (like my former provider) and they don't send you away until you feel better. But $20 for in-and-out cookie-cutter adjustments felt like a rip-off in comparison.
I also feel like the experience overall was just very impersonal. I didn't feel like their personalities were genuinely caring, and the whole business model seems like a revolving door to get as many patients in-and-out as possible, at $20-40 a visit. I'd watch as she treated other patients, and it looked like she did the same thing to every other patient as she did to me. Plus, due to the fact that the waiting area and treatment tables are all in one room, with 5 minute appointment windows, there's no time or privacy to discuss any issues regarding my care without feeling like I'm being rushed out.
The one really nice feature about this place is the online appointment scheduling. Made it very easy for me to book all of my appointments, and very easy to cancel the upcoming ones and just stop wasting my money here. read more