Excellent and professional. Relaxed atmosphere with very reasonable prices. Mason is highly…read morerecommended, but usually not available for weekend walk in

I visited the salon twice and had good experiences both times. However, when I went to make my…read morethird appointment I hit a wall. Two attempts to make my appointment online were not responded to. I decided to call. They don't answer the phone, s you have to leave a message. Tried this twice-still no response. I have given up on this salon. Unfortunate because the haircut I got there was really good.

Went to smart style hair salon about 130pm on 11/5/23 because my husband ATTEMPTED to get me a…read morehaircut style and wash for my birthday. After a wash and brush i was ubruptly told to leave because the stylist " THOUGHT" I had lice because of a spot she couldn't get out of my hair. ( I DO NOT HAVE LICE) so for my fucking birthday i was sent out of the salon with a soaking wet hair and a face full of tears. (YES I KNOW THE RULES ABOUT HAIR STYLIST AND LICE DONT EVEN TELL ME) Asked her to take a picture so i could see and or show my doctor but she refused. Couldn't even enjoy the mall. Couldn't do what i wanted today because i was so upset i didn't care. Cried the whole day because 1 ignorant little INEXPERIENCED "Stylist" ruined EVERYTHING. Thanks for screwing my whole day and entire mood...youre a real damn treat.

I took my daughter to Smart Styles in Henderson, KY. Andrea cut her hair and did a fantastic job!…read morewe will definitely be back!

I've been here once before my last time. Amy did an excellent job on my cut and color. I went my…read morelast time and Leann did it this last time. My hair was so uneven and the color job was horrible. I'll never go back. I tried to make another appointment with another person to get it fixed and no one will even answer my calls now.

The nicest salon I have ever experienced. Donovan did an excellent job with my hair. Thanks again.read more

I had my hair colored here a few weeks ago, and while the salon itself was nice and the appointment…read morewas pleasant, I left extremely disappointed by the lack of transparency regarding pricing. The biggest issue was being charged $120 for toner, three separate toner charges at $40 each. At no point before or during my appointment was I told that three different toners would be used, that toner would be charged separately, or that an additional $120 would be added to my bill. What made the situation even more frustrating was that I didn't learn about the three different toner formulas being used until after the service was finished. When my stylist was discussing retail products and attempting to sell me additional items for home use, I declined. It was during that conversation, while preparing my receipt, that she informed me she had used three different toners to achieve the final result. The decision to use three different toner formulas was never discussed with me beforehand. My stylist may have felt they were necessary to achieve the desired color, but that was a creative choice made during the service. If those choices are going to increase the cost of an appointment by more than $100, clients should be informed before the products are applied--not after the service is complete and payment is due. I have medium-length, very fine hair and have had my hair professionally colored for years. I've never had a stylist add three separate toner charges without discussing them first. Whether one toner or three toners were actually used is less important than the fact that the charges were never disclosed. Based on the salon's advertised pricing, I expected my appointment to be under $200. Instead, my total came to around $300. Learning about an extra $120 charge only after declining additional retail products made the whole situation feel like a cash grab and left me feeling blindsided. Had the costs been explained upfront, I could have made an informed decision about how I wanted to proceed. The service itself was fine, the color for the most part, resembled the inspiration, but transparency matters. I don't mind paying for quality work, but I do expect to be told when a stylist's decisions will add significant charges to my bill. Unfortunately, the lack of communication overshadowed what could have been a pretty pleasant experience.