Firstly - great location with plenty of free parking!…read more From the moment you walk in the door, the service is amazing. You're welcomed and instantly placed into relax mode (say yes to their ritual!!!) I have a crazy mane, and I haven't met any hairdresser here who can't tame it! They're all brilliant!! They listen to what you'd like, and help you explore it. They won't do it if it won't work. I love that!! If you're in Newcastle and looking for a hairdresser.... call them! You won't regret it!!!

I have only been with a friend here. She has her hair cut here and loves it…read more It's an owner run business who cares about those in the community giving cheap haircuts to kids for $10 and pensioner discounts etc. You can almost get an appointment on the day you ask or just walk in. Very reasonable all the way around. I can see why she has many trusted clients.

A friend and I went to have our nails done and we were treated with no professionalism or respect…read more We were asked to pay before they painted our nails (which I only realised was the wrong procedure after speaking with my Mum). The procedure itself was rushed and was lucky if it received a glance or two. I had a French manicure done and there were smudges and gaps on all of my nails. My friend had a basic coat of nail polish done and had her Shellac ripped off instead of being professionally removed. The total cost was $55 and wasn't worth a cent. Do not go here. This is the first time I have gone to Pearl Nails in Charlestown Square and definitely the last. My friend and I are young and were taken advantage of even though we paid the same any customer would. I have had many great experiences with other Nail Salons.

What a disaster!!!! After adjusting my busy work schedule to 'get' the same hairdresser I had last…read moretime and driving an hour to get there.... What a load of bullcrap I went through ..... Their computers were hacked so they didn't have my info, they failed to get me who I booked with and I walked in a blonde and out Ash GREY!!!! $164. I'm so pissed off - and I've had to cancel my entire day. I just don't know what to do

I just paid $143 for a trim and hair dye at Charlestown. No treatments and no blow dry literally…read morejust those two things cost me $143. The hair dye is much darker than the colour that I pointed out when I arrived and it is all over my forehead and will not wash off. I would have been better off buying a $10 box of hair dye and doing it myself. What a rip off