Good prices, friendly/talkative staff, and good haircuts! They always do a great job and I an never…read moredisappointed when I leave. Overall great place, and highly recommended!

I needed some critical roots touch-up and a trim-down after going too many months without a cut…read moreover the summer. Basically, the head looked bad, real bad. Trisha's got me in with a same-day appointment and Joann wrangled my wretched locks back into shape and offered a couple of real-world suggestions to help keep my curls looking good from day-to-day. Everyone was fantastically nice and their late hours during the week fit my work schedule. I'll definitely be back!

Miriam is the electrologist. She's amazing. Very professional quick and thoroughread more

Friendly atmosphere, great hair, and having fun along the way! Competitive pricing that won't break…read morethe bank. New clients can look for specials on Groupon or in the Clipper Magazine. Please look at our photos for examples of our work, or visit us on Facebook at http://www.facebook.com/bellalinawr

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

Jessica Santo-sweetwood is absolutely the best hairdresser around! I've been going to her for at…read moreleast 25years. I have called on her last minute and she has always fit me in. I don't know what I'd do without her. She has skills and keeps me looking good!

It is an enjoyable experience every time I have my hair cut and styled. The staff is wonderful,…read moreand Joseph is a meticulous and skillful cosmetologist. This is the first review I have ever written, but I felt that Joseph needed some recognition for the quality of his work.

Diana has saved my hair! I struggle with thinning hair and hair loss. Also my hair always wants to…read morego brassy. It took me 25 years to find a stylist that can take care of my hair; make it blonde and make me beautiful.! She is so talented, an absolute sweetheart, and I am so grateful to have her in my life!!! I would never go to anyone else! She is personable, a great mother, and I consider her a friend now! I feel so lucky to have finally found my person! If you need a real true professional that would work with your needs; Diana is your woman! Lords and ladies at Exeter is where you can find her! Also check out her Instagram!

Service was bad, cut my bangs way too thick even when I showed them reference pictures of thin…read morewhispy bangs and told them not to make them thick.

Patty was EXTREMELY PROFESSIONAL!!! Much attention to detail and was very friendly! Made me feel…read morevery comfortable! Guys, go see her if you need something done!!