Crescent Dental Practice is a great place to go to take care of your teeth. Although this is not my…read moreusual Dental practice I have had to use there sevices twice for emergency work, once in 2019 and for a second time in May 2021. Both times the team was very professional. The receptionist was friendly and very understanding. The dentist himself took time to listen to me before checking my teeth. Afterwords he clearly explained to me what the problem was and provided me with different solutions. All the work carried out by the dentist and the dentist assistant was of the highest standard and in my opinion exactly what I needed in an emergency. If you are concerned of going to the dentist then I strongly recommend Crescent Dental Practice, for they will put your mind to ease and provide you with a great service. Throughout I felt I was in good hands. If I lived any closer I would permanently attend Crescent Dental Practice. Overall I can not thank Crescent Dental Practice enough. It's a great dental surgery, very clean with an amazing team. I will definitely recommend them to anyone who is looking for a dentist or has an emergency.

I moved to this area 5 yrs ago and that is when I had to start dealing with this centre…read more Let me be clear, I have always found the doctors and nursing staff at this centre to be very friendly, helpful and efficient in providing care solutions and I would happily recommend each of them in their medical capacity. Unfortunately I cannot say the same for many of the front office staff / receptionists that they choose to employ as they appear (to me) to take the diametrically opposite approach. On occasion I have found them to be obstructive, difficult and un-necessarily blunt. Not qualities usually associated within the skill set of a member of a customer facing team. Making it as difficult as possible to make an appointment is one game they seem to particularly enjoy! I rang at 9.01 this morning to be told that I should have rung at 8am, that I was far too late and that I should ring back at 1pm if I wanted to TRY for an appointment this afternoon. My first call was timed at 12.59 and my FIFTY FIRST call at 1.09pm resulted in a member of their "team" asking me if I thought it was really an emergency! I would probably feel less incensed if I had been asked this question by a triage nurse who had just conducted a phone appraisal of my concerns and not by someone who apparently only had that one question on her script! If I thought it was an emergency I would not have bothered my GP's "busy" staff, I would gone to an emergency centre. I was ringing my doctor for an appointment because I had felt decidedly unwell for 6 days and wanted his opinion. Since when was that wrong?