Extremely terrible experience. The following behaviors of this restaurant made us feel that they…read moretreat customers differently, discriminate against us, and engage in forced consumption:
The staff were slack in their work; we called them several times, but they pretended not to hear us.
They brought the wrong dishes. We ordered one lamb and one kebab, but the first time they served two lamb dishes. After another staff member scolded the server, the server still giggled and didn't take it seriously.
They did not serve us pre-meal bread. When we asked, the staff said it was because we didn't order a salad. However, other customers who also didn't order salad were served bread. Moreover, during the rest of our trip, all the restaurants we visited provided free pre-meal bread.
The worst part! When we paid the bill and refused to pay the service charge for the above reasons, the staff forced a 10% service charge without our consent. This is forced consumption!!! We should have turned to the local law enforcement authorities, but doing so would have ruined our entire trip -- and that is exactly why they acted so blatantly. I believe that in any modern country, such behavior is against the law!!!
We had a wonderful trip in Turkey, but actions like this disgrace your country!!!