Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

I've used All Pro floor care for numerous years. They are…read morepolite, on time, do an AMAZING job and always deliver more than they promise. I just had them clean a filthy, embarrassingly disgusting oriental rug. It's now gorgeous!! Thank you thank you!!

Was able to get a next day appointment being a first time client. They showed up right on time. My…read morecarpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care's service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.

Cox Roofing & Restoration is very responsive, and understanding. Hopefully, we get to work together…read moreto restore my home.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

The team that came and worked on my flooded floors was excellent! Eric and Dallas, along with…read moretheir boss Grant, were all so skilled and professional while also making time for the difficulty I was having accepting that my floors couldn't be saved. They were so personable, kind, helpful, funny and engaging that it made what was set to be a very negative experience way easier and even a little fun!

Kleenrite did an excellent job cleaning my clothes dryer vent. They were very thorough and…read moreprofessional.

Said they couldn't remove the stains and didn't want to try. It would have been nice if they tried…read more Won't call them again.

I had a large section of a very big gum ball tree fall on my roof a few weeks ago during a wind…read morestorm. My insurance agent called Repair Masters and Steve came out on a Wednesday evening. He was very kind and did a great job of calming me down and convincing me that everything would be taken care of. He sent someone out to put tarps over the holes in the roof until the tree could be removed and the roof repaired. He somehow did this in the dark. Then Steve came again to check the tarps over the weekend since rain was predicted. Repair Masters dealt with my insurance company and that went very smoothly. The crew who came to work on the roof were here promptly at 7am and were very professional. They finished what seemed to be a big job in a day and a half and cleaned up when they finished. I would highly recommend Repair Masters and Steve was especially kind and efficient.

I needed a bathroom floor replaced asap. The owner came out the day I called to give an estimate…read more He sent someone out the very next work day. Monday at 7:30 am. I was shocked when the contractor showed up that day and on time. This has never happened with contractors I've hired in the past! I asked him to replace anything he saw that was damaged. He ran into other problems and he took care of them. He was professional, had a great eye for detail, and his work was very neat and sturdy. I was told it would take 1-2 days when I was given the estimate. The job was completed in a day and a half. It looks great! It came in just a little over the estimate due to the extra materials needed to complete the job properly. I believe the price was fair. I am looking forward to hiring this company for more repairs and remodeling on my home in the future. It means a lot to me that they actually showed up when they said they would and the cost was reasonable.

My roof was leaking in a couple of places and they were able to work me in their schedule and got…read moremy roof tore off and replaced in one day at a reasonable price.

From the owner: At Your Service Roofing provides residential roofing, commercial roofing, home improvement services…read moreand storm damage restoration to a 40-mile radius around Pena, IL.