From the owner: Individuelle Citytouren und Besucherprogramme in Hamburg, Transfer- und Shuttlefahrten, Reisen…read moresowie Tages- und Mehrtagesfahrten durch ganz Europa - das sind unsere besonderen Stärken. Dabei greifen wir zurück auf unsere Flotte stets neuer und hochwertiger Reisebusse in verschiedensten Größen.

ZOB Hamburg, where ZOB means Central Bus Station, is located close to the City Center and just some…read moreminutes walking from Central Train Station. The building is quite modern, opened in 2003, it replaced the old ZOB that was build in the 50's of the last century. The ZOB consists of three buildings, called A, B and C as well as the numbered arrival/departure stops. The german word here is "Bustasche" - bus bag! Sounds bureaucratic. Anyway - just lock at the number and also check the number of your bus (in general the personal checks your ticket when you board). The place is quite drafty and is missing a real waiting hall. just a small place is available, during opening hours. At night most people wait on the road or enter the close Kebab Kiosk oder Mc Donalds. Beause the Toilet is closed at the same time the ticket counters close, people use the places around during the night. Especially in summer you may smell it! Just be aware of pick-pockets und don't wunder, often there are lots of homeless searching for shelter. Also drugs are sold and consumed here. So to me, this is not a cosy place at all and you always could be happy if your bus arrives and departs as scheduled.

ZOB is the central bus station in Hamburg. Fairly close to the main station. It took about 5-10…read moremins on foot. The bus station has a very unique shape, not big but small either. It could contain around 10 buses at once. The design of the station stays with glass and steel, very modern and simple. at the station, you can also find some shops and fast food restaurants around. So no need to worried about food if you got hungry after a long trip. Although the bus station is quite modern looking, it kinda looks a bit dirty after a long day. I mean it's understandable, since there are lots of people come and go in a day. Especially in raining days, quite chaotic. Beside than that, also you should look good after your own belongings, It looks quite dangerous here.

To whom that may concern, I bought a ticket today for the hop on hop off bus. This was probably the…read moreworst experience I ever had with a hop on hop off bus experience. I wasn't even able to use the voucher because I was unable to find any of the bus stops. It was absolutely ridiculous. I probably walked to at least four places that the map showed was a bus stop only to have the bus pass by me and not stop at six different stops that I walked to. The two cruise port busy stops were no where to be found, no sign no booth no employee.. and the other four stops I walked to also no clear indicator of where the bus is supposed to stop. I did see a bus stop at one point and he barely waited ten seconds before he took off. It was so disappointing. So I did not even get to take the tour. It was a big waste of money. There were no signs. The only bus that did stop to pick me up was an orange bus and he told me I had to go across the street 400 meters for the red bus. Well I forgot my measuring stick and there was no sign for the red bus anywhere. I waited on the other side of the street but in the rain it made no sense to stand there and there was no sign. I tried my best to figure out where the bus stops were while looking at the poor quality map on your website.. I wasn't able to pull up a live view of where the buses were. I wasn't able to get your website working to talk to someone. It was completely disorganized and a terrible experience for something I didn't even get to experience. I wound up taking a taxi to the botanical garden, and chocolate museum which is where I wanted to go.. and then while trying to find the bus stops 12 or 13 or 14 not one red bus stopped for me they just drove by! I was so angry at this point. So I have no idea where the bus stop was supposed to be. Maybe put a sign! A booth! A person! It was terrible!!!!!! A Piss poor awful no experience in the rain on a Sunday. And since you don't do refunds for your incompetence of putting a simple sign where the bus stops should be. I thought you should know how my day went trying to get on your stupid red bus. Which never happened. Not that the drivers stopped anyway! I will say if you are getting off a cruise ship and want to use the hop on bus dont bother! You'll spend more time trying to find the their hop on bus stop at the cruise port than you will just taking a taxi. Dont waste your money!! Do better! Have someone at the port or a sign!

We got on bus for gala tour 2:10pm not a very friendly bus driver cash only then told tour only in…read more20% English no auto in English either really how can u advertising in English and only get not even 20 % Save your money !!!! 40 euro !!!! Maybe English speaking people should get 20% off We have traveled to many countries and used bus trip this is the only one that we were very disappointed in Look for another way to C this city Btw I call company told them before we started she said she would call and ask guide to do more in English (Did Not Happen ).

We caught a cab here from the airport because we weren't really sure about public transportation…read moreand it seemed a lot more complicated. Our cab driver knew exactly where to go when we showed him the address and port, so I would suggest just taking a taxi if you are able. We arrived a bit earlier than planned, and we were glad, as there wasn't a large crowd or line at the front entrance. Had we not gotten information from our cruise line, MSC, it may have been a bit confusing. There was one attendant who couldn't really answer any of our questions and only pointed us to bag drop-off. Some of the other passengers spoke English and were able to help us out. Once we checked in our luggage, we headed inside. It's a very large and open area, cold and without much of an atmosphere or view, other than staring straight at the side of the cruise ship. There are washrooms and a small café with minimal snacks for purchase. We weren't really sure what to do from here, so we asked one of the attendants at the counter, who told us they would call our number when it was our turn to board. Other than that, it's really just a waiting game. I would suggest bringing your own water, snacks, a sweater, and something to keep yourself occupied, as well as sitting close to where you get in line. The seats can get pretty uncomfortable after awhile, and you have to pay attention to when they call for boarding, since they weren't using any kind of PA system while we were there.

Not sure what the other reviews say since they're in German, but we had a very pleasant embarkation…read moreand disembarkation at this cruise center. The location is rather difficult to get to via public transportation, but your cruise line probably provides transportation from the airport or the Hamburg Central Train Station for a fee (we paid €10 per cabin to get to the MSC ship but the return trip at end of the cruise was free.)