My experience with Saylor Physical Therapy has been extremely troubling, and I want others to be…read moreaware of what happened. The clinic collected $420 in copays from me for six visits that were denied by my health insurance because Saylor did not obtain the required preauthorization. BCBS explained that when a denial is caused by a provider's administrative error, the patient is not responsible for any charges or copays. My Explanation of Benefits statements confirm that I am responsible for $0 for these visits. Despite this, the clinic kept the money. I spoke with their office manager and explained the situation. She refused to refund the copays because she was adamant the clinic would be paid for those visits. I explained that even though BCBS refused to pay, they would still receive payment from Geico for those visits since it was a personal injury claim. She still refused to refund the copays but said they would be refunded if they received payment from insurance. Later, Saylor Physical Therapy accepted payment in full from Geico for all six denied visits and still did not return my money. They have ignored every voicemail and email I've sent since then. There was also a seventh visit where they took my $70 copay, received payment from BCBS, and then accepted another payment in full from Geico for the same date of service. According to the information I received, they told Geico the visit had not been paid, even though BCBS had already paid the claim months earlier. They kept all three payments. This does not feel like a simple oversight -- it reflects a pattern of billing behavior that no patient should have to deal with. In total, Saylor Physical Therapy owes me $490 that I believe should be refunded, and they have refused to communicate or correct the issue. I have been left with no choice but to turn to the NC Department of Insurance and the NC Attorney General for assistance. Based on my experience, I cannot recommend this clinic to anyone seeking honest or professional treatment.

After going to Saylor PT off and on for 11 years, I received a $60.00 no show bill for an…read moreappointment I had cancellled. The bill came 6 months after the alleged missed appointment. I was out of state when they say I missed the appointment. They say I have no alternative but to pay the bill and there is no one higher than the secretary that I can speak with. This is garbage but I'll keep fighting.

Katie White was referred to me by my Doctor at Ortho Carolinas after a sports injury. She is…read moreabsolutely amazing and I couldn't be more pleased. She is in Incredibly knowledgeable about physical therapy and recovery and is very good at understanding all aspects of your unique situation. She takes the time to learn your complete health picture and what your goals are in order to deliver the best possible outcome. I'm very impressed by the care provided by One on One Physical Therapy and will be sending anyone I know to them.

Best PT practice in town - especially for dry needling! Katie (who is also the owner) has gone…read moreabove and beyond to listen and address my family's PT needs. We drive 45 minutes to get to One on One PT because the level of care is top notch!

I met Nicole at my last psychiatrist office and she was a life saver. I followed her here and still…read moreget the same great care. It's important to have a good team of doctors and she is one of mine.

I would NOT recommend this place or Nicole Thompson for any therapy needs!! My initial visit was…read morescheduled for 90min in Oct or Nov (I can't remember) she had a emergency, a death in the family in which my appt had to be reschedule. No problem. Things happen and death is definitely something that can't be controlled. I completely understood. However, they could not schedule me for another whole month away. I already waited about a month for the 1st appt to have to wait another month again plus was out of meds that was needed. When I finally met with her, she seemed ok and some what understanding until we went over my meds list. I explained to her as well filled out the paperwork prior to the visit, all the meds that I have been on that worked for me in the past and did not work for me. I was not interested in trying all these different meds for my Anxiety. I was diagnosed with Generalized anxiety disorder also ADHD. Since I am not new to this (therapy or meds)I wanted to stick with what work for me. It's like she was NOT listening to what I was saying. Instead of prescribing what I asked her for (meds I was recently on and worked) she decided to give me something totally different and one of the meds I was on, she gave me a very low dose, stating she had to start me off low. I explained to her, that did not work for me, however a certain dosage did work. Again, she still would not prescribe that dose. Plus also told her the fact that I have been unable to focus, unable to organize etc. I requested to be put on Adderall since that is what my last therapist was going to start me on before I stopped going to them. She refused to put me on that also. She stated that would be too many controlled meds. Mind you, all these meds are meds I was already on except the Adderall. My anxiety/mood had been all over the place. Let's just say bringing in my New Year (2025) was horrible, a total disaster. Ended up breaking up with my boyfriend of 5yrs ( he kept begging for me to take my meds- well I had none to take because the doctor would not prescribe them)he kept saying you are off your meds. I could tell. My kids was saying the same things to me. I was like a ticking time bomb!! When I was taking my meds and the correct dosage, I was calm and under control. Not on them, I'm like the bride of chucky (lol). Lastly, I was so not focused and could not get focused or organized for anything. No matter how hard I tried. I am always on top of things, cleaning. Managing my finances very well, budgeting etc.. I complained to her of being off balanced, not focused etc. She refused to put me on something, plus I barely sleep. Well I ended up over drawing my bank account, not 1 day, several days. That is so not like me. I emailed her, texted begging her to help me. Help me get focused and back organized. Again she refused. I have more than 1 account. Each time I was over drawn I had to pull money from my other account to get me out the negative. Now $2700 later, I realized Nicole Thompson is not the therapist for me. I met with her today just to express these things to her. With tears in my eyes, I told her all I am saying right now, NOT ONE APOLOGY FROM HER! She just said she was not able to start off providing me with those meds. She had to start off the way she did. REALLY! I thought that was very very insensitive to say the least! I WILL NEVER EVER GO TO THIS PLACE OR ADVISE ANYONE TO BE SEEN BY HER!! We deal with enough having these issues we deal with everyday, but to also have a DR who really could careless just makes things harder!! I hope everyone have a great 2025!

Our family has gone to doctor white for years. He has successfully healed and fixed so many…read moredifferent conditions that we've had over the years just through our martial arts, training and competition load. Everyone at the office radiate good vibes, smiles, and a welcoming environment. It's really nice to be around genuine people. Doctor White knows how to pinpoint your issues and makes really good recommendations on how to not only improve but prevent it from happening again. Super valuable insight and information. Would highly recommend White Chiropractic.

Dr.Curt White is very knowledgeable and very professional. His staff delivers a friendly and…read morewelcoming atmosphere. Dr. Curt White helped me recover from an car accident. He also helped my son (who is a hockey player) and solve his problem. I highly recommend White Chiropractic in chiropractic care.

I hobbled in and walked out. I've had knee problems for years and finally decided to do something…read moreabout it. I started getting treatment at a large orthopedic practice in Charlotte NC. All I got was a shot in my knee and a day later the pain was back. I found Ms. Gillespie while asking for a referral from my doctor. She has been a God send. She is honest about all your issues and what could help. She doesn't sell you on treatments that do nothing. She is a professional and sees your potential. I go back when I tweak my knee or have a specific issue. I can go years in between visits because she fixed the problem I was having. Occasionally when I think I know better or don't do the stretching that I need to do, I go back. She fits me in and I get a treatment and I'm better. I like to think of it as a tune up. Lol. Her specialty for me is dry needling. This treatment has opened doors for me and I thank Ms. Gillespie for training in this field of PT and providing that service. I recommend her with no reservations.

Gillespie Physical Therapy and Massage delivers extraordinary service and excellent care with every…read morevisit. Elisa is highly trained, professional, knowledgeable and top notch in her field. She always goes over and beyond expectations and is always caring and personable. Hands down the best physical therapist and massage therapist I've ever visited. She has made life changing improvements to my overall health.

Hello everyone: My…read morename is David B. Thornton. I just completed last week a 6 week regiment at Kinetix in Mt. Holly. Marissa was my physical therapist. She was excellent from the very start. She always encouraged me. She was very patient. She has lots of character and expertise. It was the best physical therapy I have had. I had the physical therapy because of a left knee replacement surgery had on July 11. I would recommend this facility to all. Rachel is a wonderful hostess/administrator. Garrett is also very friendly and conscientious as a physical therapist as well. Marissa is the best.

Do not trust this practitioner. There is no real awareness of your body and your personal needs…read morewhen it comes to chiropractic care. He does more damage than good and has created a back problem for me that was non existent before seeing him. I have been dealing with this pain for a few years now. The office staff was not friendly.

When looking for a local acupuncturist, I was referred to Dr. Dudley's office. What I found was so…read moremuch more. Dr Dudley is all the things you want in a doctor, he is kind, gentle, and most of all ...he listens. I have yet to leave his office without some type of new information that is both helpful and intuitive for my health condition. He treats his staff with respect...and on that note, his staff is amazing, attentive and genuinely friendly. I cannot recommend this practice highly enough. And best of all...I'm finally getting better!!

I started going to Dr Jolene a few months ago due to random numbness in my arms. She has been…read moreextremely patience with me and has helped me so much. She made me feel very comfortable and explain everything to me which I really appreciate. Both Dr Marc and Dr Jolene are exceptionally knowledgeable. The office is clean and they follow all covid protocol. I never have to wait when I come in and I would recommend them to everyone. My husband have been seeing Dr Marc for about 6-7 years now and he wouldn't go anywhere else!!!

Dr. Fondino and Dr. Spina are TOP NOTCH. They are athletes themselves which makes me feel confident…read morethat I'm getting the best care from people who know what functional movement is all about. I recently sustained an injury due to a heavy deadlift. I spent 6 weeks working through a treatment plan with Dr. Fondino and have seen incredible results. Physical therapy and recovery from an injury can be extremely frustrating, but this office's approach will have you feeling at ease. I greatly appreciate their efforts to make me feel comfortable and informed each step of the way. The BEST you can get!