Musa was very helpful and handled the shipping of several rugs expertly to San Francisco. Awhile…read morelater I emailed him some dimensions and he sent photos of options, we selected one and dis the transaction on-line. Received as shown and no hiccups. Great service, great personality and great experience. Would do it again in a heartbeat.

I stayed at my favorite place in Istanbul for my 2nd trip to Turkey (Cheers Hostel) and this was a…read moreshop that I would pass by on my way to somewhere. I realized that their prices were so much better than in the Grand Bazaar! Try to find this shop when you're in Istanbul! The owner is super nice and will definitely give you a great price.

Buying a gorgeous and rare silk carpet from Nuri (aka John Travolta) was an enjoyable adventure and…read morean excellent value compared to the other Istanbul rug shops we visited. Highly recommended! Ask to visit the rooftop terrace for fabulous views of the Blue Mosque, and all around.

Savas Demir tried to befriend my group when meeting a tour guide for the day. At first he seemed…read morefriendly but it was all fake. He waited outside the Basicilla Cistern when we were leaving and hounded us to come into his store. He was extremely rude and aggressive. When I told him that I felt sick and wanted to go to my hotel he said he hoped that I got sick and broke my legs. He then cursed at me i will never set foot in this shop.

Thank you for taking the time, Günter, to show me all your beautiful hand woven rugs and finding…read morethe perfect ones for my place! I would definitely recommend to others looking for a forever rug for their home.

Beautiful rugs! Emi's excited to have a piece of my Turkey trip home with me! Gunter was amazing…read moreand showing us all his rugs! Would come back and get more in the future!

I went to the grand bazaar looking for a Kilim to bring home with me. I went to several shops and…read morethought that Guney was by far the best. Tahir and his team were friendly and honest. I am not an expert but I thought I got a very fair price and really love the Kilim. I would recommend them if you are searching for a rug.

i recently visited the Cappadocia showroom of Punto Carpet where I fell in love with two carpets…read morethey showed me. Their assistance, selection and cordial environment made a truly easy and happy experience. Cannot wait to receive them at home!

we ended up purchasing an amazing rug they were very…read morehelpful in decision given colors and space we wanted to cover and patterns we liked they made the experience very comfortable and easy. lots of knowledge and friendly service would go back if I need another rug

We were on the return leg of our sojourn into the famous Grand Bazaar in Istanbul, already laden…read morewith bags, when we stumbled upon a side street in the bazaar with old wooden architecture that must date back to Ottoman times. On the shop walls, amidst the thousands of carpets, were newspaper postings of famous customers who've frequented Şişli Osman Carpet & Kilim over its commendable history. The lovely family who run this lovely shop have global recognition, from Queen Beatrix of The Netherlands and Hillary Clinton to Rick Steves of US travel documentary fame. The lattermost endorsement helped seal the deal in terms of credibility. Their carpets are painstakingly handwoven, dyed with natural products, including pomegranate and indigo plants, and come with certificates of authenticity from a business dealing in this same area of the Grand Bazaar since 1894. This long-running family business is run by true gentlemen. Thank you for the lovely handwoven nomadic style rug, originating from master craftspeople in central Turkey, and for a wonderful buying experience.

Rick Steve's guide says this shop is the best in the city and if all the famous people photographed…read moreat this place is a testimony to that, it must be true. It's a little off the beaten path but once there, they'll show you hundreds of beautiful Turkish carpets. They'll offer you tea as they show you their goods. We didn't buy any as it is super expensive, but still cheaper than what you'd get in the USA.

I always buy my carpets from Troy Rugs in Istanbul because I know everyone there is honest and…read moreknows handmade carpets. I buy with confidence, knowing I'm getting the real thing, not some factory made replica. Buying rugs in Istanbul can be hard. Are you being shown a real hand made rug or a Chinese factory made one? Are you paying too much for something mass produced? Unless you're an expert it's almost impossible to know the difference. You could end up paying far too much for a rug which isn't worth its price. Cengis and Hakverdi have been taught by Mustafa to know their rugs and they'll never over charge you. You have a wide selection to choose from. You pay a fair price and don't have to haggle. Look for the rows of baseball caps in the window. You've found the right place.

We discovered the wonderful Troy Rug store at the entrance to the charming Ararat Bazaar. The shop…read morehas a an excellent selection of beautiful rugs and if you happen to wander in you'll get the gift of meeting Mustafa. He is a warm and gracious host who has a deep knowledge of Turkish rugs. We learned a lot from him-not only about rugs, however, but also about Turkish culture and life in Turkey. The time we spent in his shop was a special interlude.

It's definitely a lot to handle and experience. In essence it's a huge "flea market" that is…read moreperfect for souvenirs and such. The people can be alittle aggressive but you just gotta give them that same energy. It's doesn't need to be an all day thing but I recommend spending atleast 3-5 hours in there (thankfully it's huge so that's actually easy)

I was looking froward to the Grand Bazaar and while I'm glad I was able to see it, I would…read morerecommend visiting the Spice Bazaar instead. First, to describe, the Grand Bazaar was overwhelmingly smokey. With the heat the smell was even more unpleasant on top of being extremely crowded and I was disappointed to learn from our guide that everything luxury branded is fake. Our visit was included in a tour we took and while I'm glad I was able to visit it, I much preferred the Spice Bazaar which was less busy and had better air quality. All in all, I wouldn't recommend taking a tour that includes the Grand Bazaar during the Summer but stopping in on your own time for a few minutes to take in the history of the space is definitely worth it.