I visited Julia Ross about five months ago to obtain a temporary position in the Queensland…read moreGovernment. My interview involved the necessary excessive paperwork before I could speak to my recruitment consultant, who turned out to be quite nice. Unfortunately, she was not the recruitment agent I wanted to be assigned to (Government); she specialized in the Finance sector. Since this does not clash entirely with my work history, I was open to hearing about roles. She walked me through what I wanted in my role and confirmed that there were no appropriate roles at present, but she would keep me posted. I asked and was seen to by another recruitment agent specializing in Government positions. She gave me her card and I left. I didn't hear from either recruitment agent for a few months, then emailed them to state that I was still looking for work, if they were interested. Later that day (moving into night-time) the Government recruitment agent called me about a position starting the next day (late morning). I said it sounded good; she said she would need to speak to the company in the morning about whether I would be allowed to slip into the following day's training, and would call me first thing in the morning. To me this sounded doubtful and last-minute, and when I received a call from her the next day - around midday - she was extremely angry with me. She said she'd called at around 7am, but I had no missed call from that time. I felt that she was furious, and displayed anger above and beyond the usually accepted business-client relationship. She also insinuated that she would tell the other recruitment agents that I was still "looking for roles", but said it in a sarcastic tone meant to insinuate she sure wouldn't be. Not exactly the biggest self-esteem booster. The review escapes a one-star rating because of relativity: I've actually visited worse recruitment agents than this one.

My experience with Julia Ross - Sydney was terrible…read more Had a interview in June 2012 the consultant said she would call me the next day. She didn't. Over the last couple of months I have called her 5 times, every time she told me that she would call back. She didn't - not once. Many emails have not been responded to either. Highly unprofessional recruitment agency with absolutely no empathy for or interest in helping candidates.

I used Glide Outplacement's career coaching service to discuss possible career options when I was…read moremade redundant. I had been in the same career since leaving university and wanted to try something new, but wasn't sure what to do and how to go about it! Donna, my career coach, was friendly and very knowledgable. She gave me some great advice and encouragement to identify and pursue a new direction. Later I used their resume writing service to develop a new resume and also a cover letter and social media profile. I got a new job shortly after and I'm enjoying it.

I recommend the services of Glide Outplacement The consultant I dealt with was professional but…read morealso very personable and easy to talk to. He also tailored his advice to my particular circumstances, rather than than just giving general information, that would not have been nearly as helpful.