After spending $300+ in the store, the discount was missed on many items (store is 20%-50%off on all items), and when I was leaving after paying, I asked to use the restroom to wash my hands. I figured with being a paying customer, it would be no issue to quickly use the bathroom and wash my hands. The employee refused. Then said I could try other places around there. I have visited the store for many many years, every time I visit, as I am from out of town, I've always spent a large amount of money in the store. This was the first time I've not been able to wash my hands or use the restroom during shopping. Had I asked prior to paying and been refused, I would've left without purchasing anything.
The items I purchased at 50% off or not given the correct discount, I mentioned it on a few items and each time it was treated as an accident. I used to love coming here! Sadly, this will be my last trip to the store. I understand completely if I walked in off the sidewalk and asked to use the bathroom and wasn't a customer and was refused. However, being paying customer of a large transaction, this definitely didn't feel great. read more