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Hayden's Auto Detail

4.5 (11 reviews)
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Services - Hayden's Auto Detail

Auto detailing work

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Broken parts
Melly M.

So on 11/05/2021 we took our Dodge Durango to get detailed at Hayden's Auto Detail . We had heard so many good things from friends , family and social media about there incredible service. So I dropped it off that Friday morning around 8 am . I picked it up around 6 and I took off to pick up my kids . It looked awesome from the driving seat . I Got home and was showing my kids and husband. When I started putting all my stuff back in the truck I opened my cargo I noticed my inside cargo door not sitting right so I opened it up and the whole thing came off . I tried to see if I can put it back but realized it was broken. My husband couldn't get it back on either. So I checked to see if they were still open to ask what happen because it was not like that at all. So I had to wait till Monday to go because they were closed the weekend. So Monday came and my husband called and the owner said to take it by. So I took it by there and the owner came to look at it and he kept trying to put it back and couldn't. He then started saying it was already like that and I told him there was no way . I asked him if he looked at it before they detailed it and he said no just after and that he saw the clips that go to it and that piece off and thought it was already like that and that he tried to put it back and couldn't. That the guy who detailed it said it was like that . Which is was not , I explained to him that I vacuum my truck once to twice a week and it was not like that and I could tell they did it because when I vacuumed that part I could never get to the bottom of the seat because those folds were attached to the back seats. And I know they cleaned under there because it was cleaned and shampooed. So he called the guy who detailed my truck and he asked him and that guy lied and said it was like that so I asked him if he vacuumed under were the folds are and he said yes . So I asked him how he did it without taking that piece off and he said he did take it off but did not break it . So I just laughed and was like are you serious , I just couldn't believe the kind of person who would just not care and lie about other people stuff we work so had to get for our family . The owner kept on that he believes his employees and basically that I was lying about the situation. I was so upset and wanting to tear up because I just don't understand why people can't own up to there mistakes. I told the owner that I would not waist my time going down there if it was something that was already like that and that I'm not that kind of person . I know he had no reason to believe me since he didn't know me but wow. So then he said it had probably broken because I had a tool box in there that didn't fit I told him I had just put it there when I went home and was putting my stuff back in the truck. He then tried to convince me that the tool box didn't fit and was preventing it from closing so it properly broke off . So finally he told me he would order the part and fix it and he took a picture of my VIN number from my door and said he would call me when it came in. I should have recorded the conversation but he seemed Honest and Trusting so I trusted him to keep his word. So today I told my husband to call him to get an update on the part and he just straight up told him he decided he wasn't going to get it . My husband was like and you couldn't call and let us know what you decided or even explain . And he said no . I just couldn't believe it because that business seemed honestly seemed trust worthy . I just want to let everyone know to please check your vehicle before and after to make sure your car is as you left it. I'm in tears because we worked so hard to take care of what we have for our family. I will be contacting friends and family about my situation because no one deserve to have there stuff broken especially when buying cars are not cheap.

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Review Highlights - Hayden's Auto Detail

I was so impressed with the detail job on my daughters nasty, filthy car !

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The Detail Guy - AFTER ('99 Vette - Hood)

The Detail Guy

(2 reviews)

"BEST DETAILER IN SAN ANGELO"…read more Took my 1999 Vette in for A/C repair, Passenger Window not operating and the Steering Service Column Lock is not operating to an Auto Service place that was highly recommended. Checked reviews and they are really good, so I scheduled an appointment. They did fix/replace everything the Vette needed while waiting for the part to arrive and after having it for 12 days it was ready - that was not a problem. Arrived at to pick up the Vette and saw it parked out front with a lot of other cars. I then noticed a bunch of white spots all over the hood of my Black Vette as tho it was sprayed with something (not paint). Checked in the Office and one of the guys was going out to bring in another car for it's service. He was out for awhile and I went outside to the Vette and there he was looking at the 'spray' all over my Vette. He didn't know this happed but knew what it was - Hard Water Spray from the A/C the Vette was parked near. He said they would take care of it and made a phone call to an Auto Detailer in the area. It was 'The Detail Guy' (Andy) and that he would take care of this for me. Paid my bill and drove to The Detail Guy (just a couple blocks away). Saw Andy, he checked over the Vette and asked me if I could bring it back the next morning and he would clean it up. I agreed and returned the next morning. Andy stated that the Hard Water Drops from the A/C has been on there for several days and he will carefully remove it all. Andy had the Vette for almost two-full days and all the Hard Water Drops were removed and this Vette looks Amazing. Andy (the Detail Guy) is Awesome and I will take my Vette back to him for detailing in the future. My Black Corvette Convertible never shined so good. The Hard Water Droplets are gone and my Baby is like New once again. Take your Car, Truck, SUV, Bus - whatever you drive and Andy will have it for you better than new. Andy takes pride in his work and it shows. Thank You - Thank You - Andy.

Andy did a phenomenal job! He helped with transportation and even charged me less than the quote…read more Definitely will recommend to others and return. I could get spoiled to this! No more drive through car washes for me.

Hayden's Auto Detail - auto_detailing - Updated May 2026

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