I really want to tell everyone that we love this clinic…read moreStaff was super nice and veterinarian really cares! I really loved how They took care of my dog (Jack Russell) today Thank you!!!!

Update: I decided to give this place another try and took my other pet here. I still experienced a…read morewait after my appointment time, but the vet was more attentive than before. They have also been helpful in approving my prescription pet food orders through Chewy.com. Increased my rating from 2 to 3 stars.

It took me a while to be able to write this review. Our beloved pet passed away about a year and a…read morehalf ago, and this was the best place that we found for him, and I wish we had come here sooner. The staff here were so kind and knowledgeable. I wish we had come here sooner, as our pet's life might have been extended, or at least had a better quality of life, during the last year or two. As it was, I could tell a noticeable difference once we swapped here from other, nearby vet clinics. They never minded questions and always took such good care of him. And when it was time to go to the Rainbow Bridge, they handled it with a lot of compassion, love, and kindness. I know they knew it was a delicate time, and that we were going through a lot. They helped us make that decision, helped us spend those last precious moments, and helped us with what to do afterwards in regards to cremation, burial, etc. Whenever we do decide to get another family pet, I know we'll be coming back here for his or her care.

worst vet, do not come here. they denied seeing my dog or even helping me alittle when I showed up…read moreat 5:00 because they closed in an hour. Terrible service and terrible vet

Ever since switching from Petsmart's (unfortunately overpriced) grooming and vet services after…read moregetting our pup 3 years ago, Grayson is always on top of it, and reasonable! We have had very helpful staff that are friendly, knowledgeable to remind us of upcoming due dates for shots, exams, etc, and what is needed before grooming/boarding. We lost our sweet bunny Thump last month but even the smaller pets are well taken care of when needs arise, thanks to Dr. Grimmett's exotic expertise. He was even on call and was willing to check in by text if in a difficult situation when the office was not open.

Great visit to get my dog annual shots! They service exotic animals so switched to this vet for…read moreboth my Guinea pig and dog to be with the same vet. We had a very quick and effortless appointment. The facility is very clean and does not smell like other facilities I've visited.

This vet, well DR Stewart; only one I can a speak for is an amazing vet!!! I don't know if he has…read moreretired or not. He saved my small dog's life when vet in Gardendale said he needed to be put to sleep...that was about 30 years ago.

First vet I've ever used who didn't bother to check my puppy's teeth, or any other part of his…read morebody. He was there for his annual check up & shots. Also overpriced for the 4 1/2 minutes the dr was with him IF she was actually the Vet...we've moved on. Just not for me.

This past Saturday turned out to be my Chelsea's time to leave me. She was 15 years old and she…read moredeclined within the course of two to three months; so, I took her to Emergency Pet Care in Trussville, because my DVM's office was closed. The three women that took exceptional care of Chelsea and me were (and still are) knowledgeable, sympathetic, supportive and compassionate. I was given all the time I needed to be with my sweet girl, and I know I made the best decision until Chelsea and I meet again at Rainbow Bridge. Lastly, the financial cost was minimal considering the fact that I was going through a very vulnerable time whereas money seemed to be no object of concern until it could've been afterwards. Special thanks and blessings to the three women I mentioned the afternoon of Saturday, May 9, 2026.

We had to take one of our dogs to Emergency Pet Care late Friday night. All the staff on site were…read morevery kind and quick in addressing all the concerns with our pup. Our pup ended up spending 36 hours there and was in great hands. We called and received updates regularly on how she was doing, areas of concerns and improvements she was making. Thanks to the staff, our pup is home and improving. If we have any other emergency issues arise, we will definitely be using Emergency Pet Care again!

My dog, Buddy loves going there and the staff is very genuine! I can't speak highly enough about…read morethis place!!!

My dog recently was groomed here. The staff is nice and professional. I really hate that my fur…read morebaby had to find another groomer , but Jimmy did a good job. I went with a step above what is considered a summer cut . In my opinion , it took off too much hair. I just know what to request on the next visit in 6 to 8 weeks. Maybe longer since the cut was shorter than what I envisioned it would be. Due to COVID 19, there are operating with curbside only. Prior to my visit here , I downloaded their app. Unfortunately, appts can't be scheduled on the app and payments aren't accepted either. Still trying to figure out the purpose of the app , but I'm sure it has it's benefits to some. I like that TDS offers a variety of services for pets and that they are conveniently located right off Hwy 11.

We have always had a great experience with Dr McDonald and her staff. They are professional and…read morecaring, and I appreciate Dr. McDonald's down to earth manner.

We have been going to Locust Fork Animal Clinic ever since they have opened. Today we had the worst…read moreexperience you could possibly think of with a personal owned business. Our dog was scheduled to have surgery this morning. We was asked to be there at 8am. This surgery was previously tried a few weeks back but our dog's anxiety and heart rate caused her not to be able to do it. Michelle McDonald told my grandmother we could try again but my Nana could go back and be with her until the surgery actually started. Her exact words "I normally don't allow my clients to do this, but we can under your circumstances". Today we get there at 7:40am before they even open. The staff she had up front was acting like that was never discussed which is a lie. It was several different times. One of the ladies acted like she went to talk to the vet about it and came back up to the other lady at the desk and said something to her. About 15 minutes later the older lady says "There was a note left for you yesterday, that says you are not to go back"... that was a lie. They just wrote it to make us feel like it was noted that we couldn't. To the bigger picture...... that was the last we heard from anyone really til about 3 hours later. We had 3 different staff tell us 3 different times in between this conversation our dog would be next on the surgery list. Even the vet herself said she was the second dog to my grandmother... After about 4 dogs had went back and 2 hours later we was getting concerned why she wasn't called back. My grandmother is on oxygen and it was running extremely low because of how long we have been waiting. Around 10:30am I finally walked up to the receptionist, kindly ask when will be called backed because my Nanas oxygen is running low. Not even 5 minutes later Michelle Mcdonald, comes out bends down in my face and ask me if there was a problem. I kindly answer " No ma'am we was just wondering when we will be called back because we have been told we are next several times" she then gets a little closer to my face screams and says "WELL YOU ARE REALLY FCKING PISSIN ME OFF". I was in total shock. She did this in front of the whole lobby. She was making false accusations, saying we was being mean to her when I didn't even speak with her once, and I was very kind to her receptionist, she was making us sound very stupid like we didn't understand anything she was saying, while still vulgarly speaking and cussing at us. She was explaining how stressed out she was, so my grandmother kindly responded with "I understand you are stressed so if that's the case, I really would prefer you not to do the surgery today" Michelle Mcdonald's response was "To be honest, I really didn't want to do her surgery in the first place". That shows her slack of empathy for animals. She doesn't care about her customers or her animals. So unprofessional the way she was cussing and speaking at us in front of the entire lobby. It was humiliating. I have never seen a business speak to their clients the way we was spoke to today. Cussed at, screamed at, humiliated, lied to, acting like actions was made that was not (she claimed someone came out to call us back which was not true) and made us sound like we didn't know what was going on and delusional. This was all because we wanted to know how much longer it was going to be because my Nanas oxygen was running. So unless you want a short-tempered very disrespectful vet. I would not go to Michelle Mcdonald at Locust Fork Animal Clinic. Most unprofessional business owner I have ever seen in my life!!! You do not speak to customers that way!!!!! I'm glad others have had positive experiences, and I wish mine had been the same. I've trusted this vet before too, but what happened today was serious enough that I felt it was important to share. I'm not trying to stir drama--just hoping my experience helps others make informed choices.

I am so thankful that Fetch exists in Birmingham. My family has a farm and I was supposed to tend…read moreto it while they were on vacation. I had something important come up that made it to where I could not be there for 2 of the 7 days that I had intended to be. A friend told me about Fetch! Pet care and I called them. I talked to Heather which was so sweet! She not only took care of the dogs on the property, she let out, fed, and came back to put up the chickens both days. We have one horse and she let him out of the stall during all 4 visits, fed and walked him! I can not express the gratitude I have for her and this company enough! I 100% recommend this company!