After multiple phone calls, dispatch acted as if I had done something wrong. NEVER AGAIN. AVOID…read more Redmond is too far away to be so unprofessional. There are other companies to use.

Rude, aggressive, and dangerous. Unbelievable lack of professionalism, zero common courtesy, and…read morecomplete disregard for safety. One of these cabbies pulled up behind me and laid on his horn, gestured with both hands and yelled at me because I didn't pull out into the 97 bypass traffic fast enough for him. He then proceeded to race past me on the bypass going at least 20mph over the speed limit. I will NEVER use this company.

Everything! We were treated like royalty! We enjoyed a relaxing ride in comfort after a long day…read moreof backpacking. Pleasant conversation and even cold sparkling water to drink!

Black Diamond is courteous, punctual and extremely professional! I would highly recommend! David is…read moregreat!

A great service. Reliable, friendly and reasonably priced. Used them multiple times this summer and…read moreabsolutely no problems. Will gladly use again when I need a ride to/from the airport.

Never showed up for our pick up to the airport, no call, no text, nothing. Luckily we were able to…read moredrive ourselves however, I will need to pay for the RDM daily rate which will add up and plus now cancel our return with another provider. I will never be using this company again. Very disappointed.

Oregon Shuttle is absolutely outstanding! We hired them for pickup and drop-off during our PCT…read morehike, and when unexpected rain cut our trip short, Brian went above and beyond. My husband coordinated with him, and he was able to adjust and pick us up two days early without hesitation. He was flexible, reliable, and incredibly kind -- truly saving us a huge headache. If you're in the Bend, Oregon area and need a dependable shuttle (for hiking, airport runs, or anything in between), this is the company to call. Professional, trustworthy, and simply the best!

Great experience with Shuttle Oregon from initial communication to drop off. We needed…read moretransportation from RDM to Bend. Megan, our driver was courteous and professional. The car was clean and comfortable. I will definitely use them for all my transportation needs.

Jimmy was professional and quick to pick me up, and I would highly recommend this service to anyone…read morein the Bend area

Exceptional and speedy service at a very reasonable price. And Jimmy is a quite personable driver…read more Highly recommended.

David was great! He was communicative when I had questions and got me where I needed to go.read more

We were looking for a way to park our car along the Deschutes River and then get a ride upstream to…read moretake our inflatable boats so we could float down the river. Sunriver Towncar was the answer. For just 25 bucks, they picked us up from our rental home and took us to Harper bridge so we could put in.

I have called them for three days day one they were very rude on the phone day two I called. I got…read morea ride day three I've called several times. Text them and still no response from them. Horrible customer service.

He was very nice and accommodating! Randy was my driver and he is also the owner! He came out…read morepicked me up right on the to get me too my appointment. I'm just starting to walk again!

Gotta write a follow up review for Alex, his wife and their team. October 2024, Alex helped us…read morelocate a spot for my daughter and son in law to get married. November 2025, Alex and his team were on hand for the one year later wedding reception. So professional, friendly and reliable. I would recommend them over and over again! Thanks Alex!

I travel a lot and have used many transportation companies in the past.... not anymore! this…read morecompany is fantastic. Excellent communication and top notch service with clean rides. I personally love supporting local family businesses and this one is worth supporting! Check them out, you will not be disappointed.