Brenda planned a fabulous trip for my husband and me to Italy recently. She really listened to what…read morewas important to us and planned a very well thought agenda! Italy has a lot to offer, but the trip was so well balanced. I never felt rushed or that our days were jam packed while still feeling like we conquered a lot. The hotels she suggested were in the best locations which made getting around easy. My favorite day was my birthday. She booked us a private driver who drove us around Tuscany. We tasted amazing wine, saw the most beautiful sunset and had some of the best food ever! We also learned some interesting history from our driver who grew up in Florence. It was a great use of our time. We never would have seen everything we did if we were on our own. Brenda was always quick to respond while planning. She loves what she does and you can tell she wants to plan the most unforgettable trips for her clients. She even kept us updated on things happening during our trip. The public transportation was on strike while we were traveling to Venice. She made sure we had all the information we needed to get to our destination. Her tips and suggestions were spot on and we had no issue getting from the train to our hotel in Venice. I will recommend Brenda to my friends and family for their next travel adventure!! Thanks Brenda for the unforgettable memories!

Brenda did a great job Helping me plan a summer cruise. She did a wonderful job setting everything…read moreup and guiding us through the process. She also got all the proper paperwork ready and insurance! I will definitely use her again

I have been dealing with AAA's claims department for 18 months after a not-at-fault accident…read moretotaled my truck. Their adjuster sent me emails loaded with all-caps threats, exclamation marks, and a "48-hour ultimatum" to pressure me into signing a lowball settlement -- while I was still in active medical treatment with no attorney. When I submitted new medical receipts and documentation of missed work, they responded by dropping their offer by $1,000 within three hours. But the real problem is bigger than bad customer service. While pressuring me to settle, AAA's system sent me an email with someone else's personally identifiable information attached to my claim, a completely unrelated person whose identity was pulled from their system and leaked directly to me. I reported this to AAA's Privacy Department and weeks later, still complete silence. No acknowledgment, no investigation, nothing. They will aggressively rush to close your file but won't lift a finger when their own system exposes someone's private information.

Nothin but 5 Stars this time. All automated too! How often does that happen?…read more 3rd battery,3 different vehicles in 6 years! After a seven hour drive I pulled into my driveway in Port Aransas Texas. Unloaded my truck and hopped back in to head for a cruise on the beach. Nothing! It was obvious that the battery was fried. What luck though. It could have happened on the road but didn't. A quick call to triple A And next thing I know, a super courteous young man had replaced my battery a mere 1 1/2 hours later .

Judi is the owner of this Coppell, Texas based travel agency. She specializes in family and small…read moregroup travel to locations throughout the world. Her clients consult with her regarding their travel needs. For more than two decades she has been helping clients and their families fulfill their dreams. She has found value based travel for me and my family on many occasions.

The GRAPEVINE VISITOR INFORMATION CENTER is right at the beginning of Main Street, conventional and…read morepractical beginning of Main Street. You may or may not know that Grapevine is the self-proclaimed Christmas capital of Texas - and for good reason. Every building in this short strip of Main Street is decked out with Christmas decorations, inside and out. The Visitor Center was free, welcoming, beautiful and might be the most decked out building in this street. The staff is so friendly. The model train set is awesome. The building is beautiful!!!! The lady said it's not original, nevertheless, beautifully done!!! The wrought iron stairs is mwah!

From the owner: The Visitor Information Center is the place to plan your Grapevine visit. Pick up a complimentary…read morewelcome bag, including a copy of Grapevine Today magazine - Grapevine’s Official Visitor Guide. You can also grab local attraction information and purchase tickets and souvenirs. Speak with a friendly Visitor Concierge who can assist in making your visit easy, enjoyable and memorable.

Arrived at the Hawaiian Terminal for our trip back to the mainland my partner and I brought a ton…read moreof stuff back, the plan was to drop me off with 2 check-in bags, 1 carry on and a box of pineapples. As I waited for her to return from the car rental, I decided to see if I can check myself in from an outdoor Kiosk, I was approached by Jordan he was in charge of the Skycap services, I thought it was a bit odd since I am use to the Airlines doing that. I've traveled more than enough to know, but Jordan was really great and helped me get everything I needed, my bags checked, pineapples tapped and we didn't have to wait in any lines. That's when I asked what company he worked for, G2 secured staffing.... They are a third-party service for the airport and airlines, G2 Staffing are bag runners, wheel chair agents, help with passenger check-in, VIP services and they help unaccompanied minors. As I waited for Jordan to get my paperwork ready, I noticed how hard they were working without all the perks. (I.E - airline workers get free flights etc..) They don't get paid much but really put in the work. When I got to the gate, I watched as many of the G2 staff pushing people in wheelchairs twice their size or years younger than the staff, I get it its their job but if you can consider adding a well-deserved TIP!

Flew into Denver with my uncle who is disabled. G2 was suppose to meet him when his flight arrived…read morehowever they never showed up. The gate agent told us they were coming soon but 40 minutes passed and nobody arrived. I saw a worker from G2 sitting down with a Wheelchair eating chips and drinking soda while resting his feet on the chair. I asked him if he could take us as our flight was leaving soon and it's the last flight. His name was KEVIN with a Cincinnati bengals name tag holder. He claimed to be the Manager for the wheel chair people which was hard to believe. I told him our situation and he said to keep waiting. I even offered to push the chair myself so he could continue eating his chips and drinking his soda (by the way, he could use a diet soda). He refused. I then obtained his name from a coworker who said his attitude is unacceptable however he is the boss. Do not fly United and avoid Denver unless you to meet a guy named Kevin who is obviously on the spectrum. If you're a slacker like Kevin, you'll fit right in

We rented a party bus for 20 high school seniors to use for homecoming night. We were told the bus…read morehas a party light system and sound system in the back. We were also told that they'd would be bottled water and soft drinks provided. The bus showed up with NO working sound system, water bottles room temperature and NO soft drinks. We spent over an hour and a half being treated horribly by the manager ( Sammy ) he screamed at us and eventually so there is nothing he could do to fix the sound system and he would just leave the kids stranded they could find their own way home. This went on for way over an hour. We were told her no other Party Bus is available for that evening and this was after spending $800 for four hours! We eventually drove back home 30 minutes to pick up our own portable sound system to get back to the location of the bus and were treated even more horribly at that point. I was only offered a refund of $150 after all of this has transpired. The customer service was completely unacceptable and the worst customer service I've ever experienced. Finally at the end of the evening, after all this transpired The kids were dropped off at the end of the night and told by the driver that they needed to clean the interior of the bus! We paid $800 to have it for our experience that was horrible! I hope to hear back from someone in a owner position. This experience was a complete let down after spending a lot of money! I've contacted the company several times. I do NOT recommend this company. It appears that they subcontract out to companies to provide transportation.

Rented two party buses with Global Limos for my wedding and received a text message the next day to…read moreconfirm details so I hoped this was not a scam. However, I never heard back from anyone to finish details. The week of my wedding I attempted to contact the same person via text, tried calling the number, and attempted to chat on the website and no one ever spoke with me. Luckily, we were able to book with another company. Then, after the wedding I began receiving text messages and emails to review Global Limos over and over again. Every day for over a week. They were unable to contact me to confirm, but could blow my phone up with texts and calls about reviewing. Terrible service.