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Hawaii Island Privae Charters

5.0 (1 review)

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2 years ago

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Kohala Divers - Gobi

Kohala Divers

4.7(153 reviews)
17.0 km

The staff is very friendly and helpful. They are also well trained and knowledgeable. The boat is…read morewell appointed, quick and very well set up for diving. I just dove two days in a row with them and had great experiences both times. I have done a lot of diving , worked with a lot of dive operators. Some sketchy, some very good. I found Kohala Divers to be superior in all catagories! Smooth booking, great communication, nice people, and a very nice boat. I strongly recommend!!!

Brad is the only reason this review contains anything positive…read more We rented four tanks and weights during unsettled weather. Brad handled the situation exactly as a dive professional should. He checked certifications, discussed conditions, made sure we understood the risks, and confirmed we were prepared to abort the dive if conditions were unsafe. Professional, responsible, and respectful. Then there was Tracy. She was rude, dismissive, condescending, and openly unpleasant. I also heard the way she spoke about other customers when they were not present. Based on what I personally witnessed, this went beyond bad customer service. In scuba diving, attitude can become a safety issue. Divers must feel comfortable asking questions, raising equipment concerns, questioning conditions, and saying they are not comfortable. An employee who makes customers feel stupid or unwelcome for doing that can discourage exactly the communication that keeps people safe. I would not personally trust Tacy in a safety-critical interaction after what I witnessed. I also personally heard her make a comment to the effect of, "just take it from the lost and found." I am not accusing her of stealing anything. I am stating what I personally heard, and I found the comment inappropriate and concerning for someone working in a business trusted with customers' equipment and property. The contrast with Brad was dramatic. He handled the same circumstances professionally and treated us like adults. Afterward, I spoke with other local divers who described similar negative experiences with Tina. I cannot independently verify their experiences, so they can speak for themselves. I can only speak for mine. I believe management should seriously consider whether Tina Davis should continue representing this business. If this were my company, I would terminate her employment. I have also submitted these concerns to PADI Quality Management / Quality Assurance for independent review. For the avoidance of doubt, this review also puts management and ownership on notice of the safety and judgment concerns I personally observed. If a future incident involves similar conduct, ignored diver concerns, or unsafe shortcuts, I would be willing to testify truthfully under oath about what I personally witnessed, heard, and reported here. Brad deserves recognition. Tacy is the reason this review is one star.

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Kohala Divers - Exiting Kawaihae harbor

Exiting Kawaihae harbor

Kohala Divers - What a boat!

What a boat!

Kohala Divers - Boarding the boat..

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Boarding the boat..

Hawaii Adventures Now! - Get to where the real action is with a local guide.

Hawaii Adventures Now!

5.0(4 reviews)
20.7 km

Hawaiian Adventures is by far the BEST ocean tour company of them all!! I went on their whale…read morewatching tour in March and then again on Wednesday. As a matter of fact, I loved it so much in March, I went on another one right after!! We saw so many incredible whales!!! Shane, the owner and his talented son Andrew and their staff including Kelsey give great informative commentary all along. This time, Andrew actually held the boat out there a bit longer as he spotted another whale!! We even saw a ton of adorable spinner dolphins gyrating out of the water! The highlight was a mama humpback with her 2-4 week old newborn calf. Why did he know that?? The size. They grow from 1500 lbs to 3000 lbs the first month!! They eat about 50 gallons of milk per day. Super interesting and super FUN!!!! We just home late last night but I'm already going to go back in February as that is the best month for multiple sightings. It's the best part of being in HAWAII!! ALOHA!!!!

Oh my gosh!! This was amazing. Mike showed us all the best spots in the Volcano Park. He knew where…read moreto go and where not to go. He is very knowledgeable about the plants and volcanoes. Please do yourself a favor and give Mike a call. You won't be disappointed.

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Hawaii Adventures Now! - We use Mercedes Benz High-Ceiling Vans for our Big Island Volcano tours and hikes!

We use Mercedes Benz High-Ceiling Vans for our Big Island Volcano tours and hikes!

Hawaii Adventures Now! - Don't look it it from 3 miles away, crawl right to the rim of the crater!  Only with a registered guide, though!

Don't look it it from 3 miles away, crawl right to the rim of the crater! Only with a registered guide, though!

Hawaii Adventures Now! - Green sand beach!  Go with an experienced guide and get the best tour of your life!  Charters available at low rates

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Green sand beach! Go with an experienced guide and get the best tour of your life! Charters available at low rates

Hawaii Island Privae Charters - boattours - Updated October 2026

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