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Haus Kronberg

3.0 (1 review)

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Schlosshotel Kronberg

Schlosshotel Kronberg

(38 reviews)

€€€€

I was in town visiting friends over the summer. A couple of my friends suggested we visit Kronberg…read morein Taunus. Specifically, to visit this former castle, now hotel and have lunch. It was a relatively short drive north of the city and soon enough we were in the sleep small town. When we arrived the restaurant wasn't open yet so we decided to sit and chat over coffee at the terrace. Lunch was also served in an open air area of the restaurant overlooking the hotel grounds. It was lovely! We were definitely feeling the "ladies who lunch" vibe after all, apart from our group there was only another table wherein a vacationing family diner and later on a couple of business men in suits sat down for what was clearly an upscale business lunch. For the meal, we took advantage of their prix fixe lunch offer. It was 3 courses and a glass of wine for €45. After the amuse bouche, my first course was a gazpacho that was perfect for the summer. Next came a chanterelle and apricot risotto that was excellent! Fantastic combination! Dessert was also delicious and beautifully plated. Over all we found the meal to be of great value for the price and we enjoyed the leisurely lunch. After our meal we took some time strolling through the property and taking photos. We didn't get to see the rooms but it seems a stay here isn't overly expensive either. Great for a special occasion or romantic getaway.

Very disorganized overall and frankly disappointing. The entire castle was booked for a wedding and…read moreanother entire event - however, none of this was communicated when we reserved the room. As a result, they only had one tiny terrace that could fit a max of 25-30 people for the entire castle guests. This was a surprise "gift" discovered at check-in when we booked the room 4 MONTHS in advance. No communication whatsoever to guests of the hotel beforehand that probably would have chosen another hotel to avoid the drama and lack of services. The entire day was filled with miscommunication between oh no the terrace is closed, actually it is open, the bar is closed, no it's open, actually it's definitely closed... but you have the lobby, though. Guests were confused and waiting for menus for 30 minutes with no communication from anyone. Some kept asking for a table to eat their food. Strangers sat together in the same seating because there was no room anywhere... They had all their staff focus on the wedding and event and only had one waitress on the terrace for everyone else. So basically, paying hotel guests were left wandering, confused, stuck, and overall with subpar service for a 5-star hotel. When they tried to "offer" something for the inconvenience, there was lots of miscommunication as well between spas, massages, and buffet tickets, but oh yes, we won't charge you NOW, but definitely later. So I guess they think it's ok for us to pay 100 euros per person for a BBQ buffet event as a "sorry for the inconvenience"... We just wanted a normal castle restaurant. It's not a matter of price but a matter of principle. Overall, we've been to many 5 star hotels, and this was definitely the worst experience we've had. You will be paying almost $400 a night for NO. No restaurant, no bar, no full hotel access, no communication, no pretzel at 7:15 pm, no coffee in the room, no library, and no table for eating on the tiny terrace. They kept proposing for us to drive outside the castle even though we booked specifically to be IN the castle. If you are going to prioritize a wedding AND an event because it's more money and close everything, then do us all a favor and mark all the rooms as booked so you don't waste our time. Don't try to be greedy and want everything but offer nothing.

Haus Kronberg - hotels - Updated October 2026

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