Approachable get er done service…read more I have life insurance with this office. I needed it done quickly and efficiently and was taken care of. I am grateful for the professional way things were handled by Chris. Thank you

I needed a new insurance quote before my old one expired. I was able to speak to Juan who quickly…read moreprovided me with all the Information I required. He was efficient and knowledgeable. The rates of State Farm were far more impressive compared to USAA. I'm pleased to support a local business. This branch was highly recommend by a good friend.

IWV INSURANCE AGENCEY LLC in Ridgecrest Ca. uses Dairyland Insurance to cover our Automobile…read morepolicy. PLEASE BEWARE of them. Dairyland Insurance is THE WORST insurance company to deal with. The Claims Department has horrible customer service(Karmen Koehmstedt). The Claims Department said we weren't covered and I had to email them to show them that yes indeed we were covered. HIGH PREMIUM'S, HORRIBLE CUSTOMER SERVICE!!!

I'm not certain if it is crappy software problems with these guys, overworked, incompetence, or…read morewhat. I have had a home insurance policy and a car insurance policy with this brokerage firm for about 5 years. I rent out most of the house so I do not always live at the home's address. In the last 12 months I moved and called them for a mailing address change on the 2 policies. End result, one policy began to arrive at the new address and one not. After the second attempt at calling to rectify, there was still no change. Then the car insurance policy needed some updated information and the letter stated a deadline for the info, or the policy would be cancelled. I submitted the info, but for whatever reason I received notice the policy was being cancelled. SO, I called IWV and was connected to my new Agent, as my original Agent 'was no longer at this office'. The Agent took all my information, and I felt everything was fixed. About a week went by and I received notice that the policy was cancelled. Once again I called, but now the Agent was said to have been out of the office for some time for an unspecified reason, and apparently had not submitted the information before departure. The receptionist needed info blah blah, and would let me know thru email of result or questions. I rarely check email, so it's my fault (?). They had all my info, most of it twice. My next bank statement showed no auto-deduction for payment on car policy. I went into the office this time, and sure enough the policy had been cancelled and now had to be re-written. After the new policy was complete, I explained that my home ins policy was still going to old address, Agent said no problem, it would be taken care of. Now it is 30 days later, and home policy statement is STILL GOING TO WRONG ADDRESS!!! And I wouldn't be surprised if the car policy was never completed-I don't know as of this writing. For the first 4 years with IWV I felt I was in good hands, but after the last 12 months experience, I no longer have faith in this office's abilities.

Seth and Tess are phenomenal insurance experts here in Ridgecrest!…read more Really excited to be insured with Allstate Insurance. Seth was able to get me a competitive rate for my renters and auto insurance. They saved me more when I bundled my auto and renters together. Thanks for a great explanation of coverages, I feel very confident about my protection with Allstate. I'm in good hands thanks to you guys!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.

Super office staff and Mr. Haugen is the kind of Agent you want, very kind and knowledgeableread more

I sold my car a week ago. I have made multiple calls to farmers insurance to notify them…read more Kevin has not answered any of my calls and have not returned any of my voice messages.

I don't know if he's dead, in jail or or what may be vacation nobody answers the phone. Nobody…read morereturns phone calls. Nobody answers the door for customer service and now my insurance states that it's not been paid. What's going on