I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Cox came to the rescue for us. The bladder in our pressure tank had failed and we had a leak in an…read moreold galvanized pipe. Our call was answered by a friendly and concerned receptionist. Help arrived at our home within a few hours. The Cox plumbers were excellent and knowledgeable. The job was professionally completed. The bill was submitted to us in a timely fashion, easy to pay and FAIRLY PRICED. Thank you so much.

Don't know why I even give them a 2 star review. scheduled a sewer cleanout but had to cancel due…read moreto conflict. called back the next day to reschedule and was given the third degree about why I cancelled." Did you have a conflict OR did you call someone else"? was the question from the "receptionist ". I explained I had a schedule conflict. Was promised they would call back after they looked at another job to see how long it would take either Monday or Wednesday. Wednesday night and no call back. I think they have an ego problem over there and I would never, EVER consider using them. IF you call them make sure you don't cancel or try and reschedule. It hurts their feeling if you would consider someone else.

Mike was great, he was able to get us in his schedule quickly and was very helpful making sure we…read moreunderstood why we were having plumbing issues. Highly recommend!

Really appreciate Michael who is the one man show at Emerson's. I had already had two plumbers…read moreliterally no show. One even stopped even returning calls or emails after canceling three times! Saw Michael's van at Lowe's and took a pic. Called him on a Tuesday and he was on the job Wednesday. Two hours later, new hot water heater installed!! Great guy, great plumber!!

You will not find a better plumber in the Charlottesville area. Professional, personable, and…read moreextremely knowledgeable. If you want it done right call Todd. Dave Campbell Afton, Va

Great, fast service. Price was fair, will use them again for bigger jobs. Big thanks to Toddread more

Boyers 72 Degrees did a great job installing a new HVAC system in our home…read more Pricing was reasonable. The crew showed up on time and completed the job in 1 day. We were very pleased with the service.

Boyers tech Jay is a great guy. He drove back to his shop to get a part so he can get me up and…read morerunning. I would recommend Boyers. Great service, great team! Kevin

Really professional work starting with Josh. Josh reviewed my old system inside and out. He…read morecame by twice that day, once to flip a switch under the house that the previous hvac guy doing an estimate turned off and left off by mistake. Timing made it look like Josh may have flipped something, but he came back within an hour and showed me where the previous estimate had done this. That showed me that Zeh would stand behind their work, even making sure that Josh did not cause the problem. I dealt with Jen in the office and she was always really helpful getting questions to Josh as the job was getting closer. Josh would get back within hours with an answer and Jen would relay. Josh is definitely technical and knows hvac systems. Brandon may have finalized the design but I was given 3 options, the best for this small place was the one chosen. I had 4 good companies come and give me estimates. I thought Zeh was competitive and they are local, which was high on priorities for this job. Great, professional local company. They completed the job over two days of steady, hard work. Brandon came by on day one and had one guy with him I think. Those guys did an amazing amount of work on day one. Brandon showed up on day 2 and told me another crew would be finishing up the next day. I wish I had the names of the guys on day 2, again, professional, hard working, detail oriented. The system is very quiet, well done install. My heating bills may have gone up slightly, my cooling bills are cut in half with the gold system. All 4 companies that came to do estimates were good. Zeh will not show up in matching coveralls with a logo, but they will show up ready to work and do a great job. They did it for me. It has been about 10 months since the system was installed. NO issues at all, until I decided to replace the 6 month filter. Newer, high efficiency systems, or at least my system requires a 4 inch, pleated filter replaced every 6 months. You are going to pay up to 80 bucks a filter, but twice a year if you are following guidelines. I like my hvac so I will be replacing it 2x a year. Final reason why you should use Zeh. I climbed under my house a few weeks ago to replace my filter myself. I ordered a new filter that Zeh gave me the name and number for my install so I ordered one to save a few bucks. I crawled up under the house but I removed the wrong panel to replace the filter. I thought Zeh had forgotten to install a filter. I did call back after watching a youtube video and said I think I am just stupid. They said we are still coming and will take a look. Gene came by and took my filter, quickly replaced it and showed me how it works. So, quality work, competitive price, local business, excellent people, excellent service. Get your estimates, but definitely try Zeh. I give Zeh 5 stars.

Super fast service and their prices are very reasonable. Friendly and their HVAC crew are very easy…read moreon the eyes ;)

We had an excellent experience with the Otter Guys!…read more Responsive, friendly and they know what they are doing. T hey fixed our water heater, while almost every other outfit tried to sell us a brand new water heater instead of doing the repair. Turned out, just a leaky PCP pipe and there was nothing wrong with the water heater! Trustworthy. Integrity.

I contacted The Otter Guys yesterday to schedule service for our older shower systems, and the…read moreappointment was set for today between 12-4 PM. By 2:30 PM, we still hadn't heard anything, so I called the office and was told the plumber would be here. 4:00 PM came and went with no arrival, so I called again. I was told the plumber must be tied up and that she would check the status. At that point, I told her not to bother. We completely understand that unexpected issues can delay a plumber -- that's not the problem. The issue is the lack of basic courtesy. A simple phone call to reschedule would have been appreciated. Instead, I sat at home for four hours waiting on a no‑show. It was frustrating, inconvenient, and highly unprofessional. Based on this experience, I would not recommend calling them.

I have been calling Cavalier Septic for the past 14 years and have always had an excellent…read moreexperience. They are honest, very reasonably priced, and responsive. I've used them to clear tree roots from my septic line and to pump the tank. They are fast, efficient, respectful, and friendly.

they charged more than double what they did the last time i used them. apparently the business was…read moresold and the new owners have no problem price gouging. i know things have become more expensive, but double is excessive. they also charged an extra $100 for 'hoses and wear and tear on the truck', even though i would have gladly let them drive into the field so they didnt have to use extra hoses. no one told me they would charge more for running hoses from the driveway to the tank, i would not have approved that but they just charge whatever they feel like after the fact.