Went to a high school hockey game here last night. They have three buildings with ice rinks. I was told by my daughter that this was the worst of the three, the other two were much better. So this is a rating on just this one. First of all the complex needs more parking. There were event's taking place in all three venues and it was almost impossible to find a space. There was limited seating in the building for spectators. It consisted of one small bench, which means that you had to stand throughout the game. I realize that this is ice hockey, but the room was very cold. On a positive note, the ice looks like it was well maintained, with the maintenance people cleaning up the ice between games. The had a very good scoreboard. read more

honestly i love this place. i like the food at the cafe and the rinks are pretty decent. but when i went to a hockey camp there the vending machines were literally broken. also the locker rooms smell bad a lot of the time. their also kinda dirty. the tiny arcade doesnt work too. read more

Employee did not give me my food ordered. Bad omen, messy place, and mean workers. No fries read more

Hatfield Ice Arena - Mean worker - Skating Rinks Near Me - Colmar, Pennsylvania

Fun place for kids and adults! The rink has specific open skating times and it's definitely something to take advantage of. The prices are very reasonable, offering rental skates, or you can bring your own and don't have to pay the rental fee. Once you get on the ice, beware of falling skaters because there will be a lot. If you aren't a pro skater (and you don't have to be) you are able to stay by the wall. Kids can rent stabilizers to keep from falling too! read more

Terrible customer service, the "skate guards" make fun of kids that can't skate, this place is a complete joke of an establishment and organization. read more

DO NOT sign up for hockey tournaments here. They tell you a week prior to the tournament they cannot deliver on what is promised and refuse to refund the payment you made months prior. Extremely poor practice. Our team's coach even said this is the first time in 30+ years of hockey that he has seen such poor organization and poor product being offered and no refund. Do yourself a favor and stay away from this rink or be extremely cautious as they are just out steal money from families. read more

We love this place! They make sure we have appropriate ice skates for our level. Their customer services is exceptional as well. We look at all options before buying new skates. For example, instead of new skates they recommended a lift for my daughter's foot because she has flat feet. That extended the life of our skates. They challenge you when teaching and have patience when your child needs extra time. There are lots of private teachers too! We have been coming here for 8 years now. Their camp is awesome and both of my kids love it! Lori, Susan, and Helen are some of our favorite staff there (just to name a few). read more

As a family who is no stranger to Ice Rinks I must say this is the best local rink for Hockey. We've been through Wintersport, Warwick, Old York, and Wissahickon before finally agreeing to DRIVE the EXTRA 20 minutes to Hatfield. Excellent youth Hockey program in the Ice Dogs as well as the in house run programs. Clean locker rooms. Not smelly ones. Well maintained ice. Decent and adequate seating. Plenty of parking (although sometimes a hike). Nice Pro-Shop (Hockey heaven). One of the better snack bars in any local rink too! CLEAN kitchen! Well maintained. read more

After having a terrible experience at Bucks I took my kids here for lessons. Could not be more pleased. Clean professional and friendly....then after spending over $1000, a screw up on my part, that could have been easily resolved, occurred. Unfortunately, Hatfield ice decided their policy was more important than disappointing my 12 and 9 year old girls. They could not take a credit card over the phone (higher credit card fees) and could not take a deposit so my kids and I had to go home. Thanks for making my small screw up a big deal and disappointing my kids. You more than deserve both this review and the loss of thousands of dollars in my business. read more

I stopped in the pro shop after new years as I want to start skating lessons for exercise (I am a 58 year old female) and was trying to research figure vs hockey skates. Tyler waited on me and was so helpful, patient and knowledgable about hockey skates. Didn't rush me and was not judgmental! Their figure skating shop was closed so didn't talk to anyone there. Onward to lessons! read more

We did summer camp for our kids and I liked the fact that they did temperature check and everyone was wearing mask.. now that we went back for regular lessons no one is bothering to take temperature and most of the staff is not wearing masks in ice although they come to close contact with the kids!! I don't feel safe taking my kids there anymore!! read more

Great fun public skating and youth and adult hockey! Very courteous staff and hot food to munch on after a nice skate. read more

The rink is decent and this has the potential to be a very nice facility. Unfortunately, the management cannot get out of its own way. Policies take precedence over people and there is a certain arrogance by the staff. read more

I was very impressed! They did a great job sharpening my skates. Although it was a little crowded, that is what to be expected from a high quality rink. The facility was up to date and clean, and the staff was very friendly! read more

Some months ago I signed my kids up for lessons at Hatfield. From the beginning my youngest (8 years old) was not happy with the teenage instructor. She complained that the instructor was not very friendly and yelled a lot. Management would not work to resolve this issue; instead they were defensive and suggested there are other places we can go. Classes are overbooked, it seems, because it was always crowded and parking was always a problem. I guess we'll be looking elsewhere after all. read more

One of the few places to offer a sticks and pucks session. Nice rinks, the green rink is freezing when cold so be prepared if you are using it. The blue and grey rinks are comfortable for spectators. The staff has little control and pays little attention during many of their different hockey themed sessions, they also will pack in as many people as possible for anything that is public. There is seemingly no limit which is annoying as things are crowded. Like many rinks, the staff is young and disinterested in many cases. read more