If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Jeff has done my tax return for the 3rd year. Very satisfied. The location is very convenient.read more

I have been a client for over 10 years and I can share with you that this firm is very innovative…read morein tax consulting but within IRS regualtions. They are responsive to details and communicate clearly what you need to do in complicated situations by discussing options. If there is a question, it will get researched with great follow-up. I have saved much more than their reasonable rates. I sleep good at night knowing IRS win't be knocking at my door. William G.

I was referred by a friend who absolutely loves Bob, but my experience filing my 2021 taxes was…read moredisappointing. Bob was perfectly kind, clearly knowledgeable about taxes, and skilled at his trade. He handled my appointment with ease and I felt comfortable with him. The big issue I experienced is that my taxes weren't filed!!! I had my appointment in early February and at that time, I provided all the documents Bob needed. He said the taxes would be filed within a week. By late March, I still had not received my refund so I reached out to Bob to verify the taxes were filed. I did not get a response. By early April, I reached out again and spoke with Bob's secretary/receptionist/assistant. She grilled me fairly aggressively with questions like "did Bob need more documentation for me" (no) and "had I checked the IRS website yet" (yes). She then put me on hold and came back a few minutes later with a much different demeanor. She said they had experienced some software glitches and that my taxes had not been filed yet. Please note this was EIGHT weeks after my initial appointment. I asked the receptionist what would have happened if I didn't call to check in. She said she checks periodically and would have caught it. I'm sorry, but that feels like a lie. It's been 8 weeks and we are in the middle of tax season. The deadline to file and pay is less than two weeks away. At what point are you going to "periodically" run across my unfiled taxes and take care of it? Balls were dropped on their end, whether it was truly a software glitch or a mistake made by Bob or his receptionist. Things were not handled properly on their side and if they're unable to file in a timely manner, I'm not sure I trust them to handle my sensitive personal information. I did not appreciate the attitude from the receptionist and don't feel that she's a good representative for Bob. He was kind and helpful at my appointment, but she was aggressive and rude over the phone. I'm especially frustrated because I was due an AZ State refund but owed federal taxes. My plan was to use the state refund to cover what I owe the feds. Because the deadline to pay is ten days away now, and my taxes were just *barely* filed yesterday so that state refund will not be here in time to cover my federal payment. Please note that I waited to post my review until everything was filed and processed completely because I didn't want any interference or complications. I rate my interaction with Bob during my appointment 5/5 stars, my interaction with his receptionist 1/5 stars, and the overall experience 1/5 stars. Super disappointed in the overall experience.

Been using Bob for years and can't recommend him highly enough! I was referred to Bob from a friend…read moreand I have referred many other friends to him. He is thorough, thoughtful, and extremely nice and easy going.

I've been coming here for about 8 years now and never have I been dissatisfied. J.D has always…read moretaken great care of my tax return under the full extent of the law. Great price, and always on top of the law. Very satisfied with the level of professionalism and knowledge provided by JD. If you're looking for a top tier tax CPA, look no further than JD Jones.

Great Experience…read more Working with JD is great for people with a hectic schedule, as JD is very accommodating. I found him to be extremely knowledgeable and reasonably priced. Additionally, JD said I could give him a call with any tax questions that I encounter. As someone who usually runs into an issue or two per year, its nice knowing that I can save myself some money with a phone call to JD. Thanks, JD.

Update: Jeremy Reynolds has now placed a false review on our business page in retaliation to our…read morehonest review. I have reported it to Yelp and will now be including it in our lawsuit as it is retaliatory, misleading, damaging, false as he was never our client and defamation/slander. Further defining his horrible tactics and bullying measures and lack of accountability! We hired and paid Jeremy to file an extension, prepare, and submit our taxes by the deadline. We finalized everything on time, paid our Arizona taxes in full on 10/15 as directed, and even tipped him -- trusting the job was done. Weeks later, we got hit with over $1,000 in IRS penalties, and Arizona fined us too. After calling the IRS, we learned our return wasn't filed until well after the deadline -- with zero notice. When confronted, he deflected, blamed unrelated things, and only admitted the truth after we pushed -- still without taking responsibility. It felt like he exploited our trust and tried to spin the situation to avoid owning his failure. This wasn't just a mistake. It was a complete disregard for responsibility and professionalism. Anyone who lies by omission and shifts blame shouldn't be handling anyone's taxes. We absolutely do not recommend him. Trust is everything, and he lost ours completely.

Jeremy is hands down the best tax professional I've worked with! He made the entire process smooth,…read morestress-free, and incredibly efficient. He was thorough, knowledgeable, and took the time to explain everything clearly. On top of being great at what he does, he's also just a really cool dude--friendly, down-to-earth, and easy to talk to. I truly felt like I was in good hands from start to finish. Highly recommend!

I used several accounting firms large and small over a 40 year my business career. That was before…read morefinding Reid and Reid. I have used Reid and Reid for over 25 years. I can say that during that entire time they have never disappointed me in anyway. I cannot think of an another business that could be said. From receptionist a real person answers, to the finished tax report you've requested. Their fees are always in line with the service they performed. Could make not a better choice.

Professional tax service. Best in the valley! Worth every penny. Kevin and teams are super reliable…read moreand knowledgeable. Never have a doubt on the work they do and never missed a deadline.

Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent…read moredid it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!

Craig and his team have been doing my taxes for years. I highly recommend…read morethem. I have referred some of my coworkers to him. I usually see Craig and we not only talk taxes, but he remembers my passion for the Christmas Angel program every winter and he asks about the bikes I buy the kids. I cannot ask for a better or more secure tax accountant to handle my affairs. Thank you, to Craig and his team.

I have been working with Jonathan a few years but finally hired him full time last year and that…read morewas the best thing I ever did for my business. Last year alone he saved my business almost $30,000 . If you are considering hiring JB I would strongly suggest you do it sooner then later so you can start saving money like I have. He is always a pleasure to talk to and answer every question Iv ever had. Very Professional and amazing!! A++++++++

Choose literally anyone else…read more I had an introductory call with Jonathan yesterday. I've been a business owner for over ten years and I don't think I've ever had a less professional call with someone in a professional field in my entire career. He came very highly recommended as someone who cares deeply about his clients and has experiences unwinding complex tax situations. The conversation we had was the furthest from that I could possibly imagine. Among choice quotes from Jonathan were: - "I can change you five times my normal rate and maybe that will incentivize me to help you" - "When you think about all that you are needing - the returns for the past years, any financial review that may need to happen, and allowing you have less 'hands on' and transferring the 'leg work,' what do you believe the investment should be for this type of service?" He also made it clear that if I worked with him, I should not take reasonable deductions (like contributing to a SEP IRA), because he wouldn't be able to take the time to help me estimate my contribution. He also is clearly uninformed about basic tax rules, like what the deadline for making a SEP IRA contribution is. A two minute google search confirmed this. Which begs the question - what other tax laws and regulations does he not understand? I would have much rather he just said up front "I'm sorry, I'm booked up and I don't have the bandwidth to help you." Instead, the conversation we had was appalling. Also, naked videos on his Facebook page promoting his services as a tax professional? Really?