Yes, I'm reviewing a convenience store. Get ready for it to blow your mind.
I've written about so many great shopping and dining experiences, but if I'm honest with myself, this is the the business that I probably frequent the most often. Why, you may ask? While it's proximity to my apartment is one reason, the real one is the customer service.
While this chain convenience store has all the makings of all other convenience stores (bright neon signs, primary colours and lots of signs on the windows...not to mention Slush Puppy machines and candy) there's something about it that makes it feel like my grandfather's old general store - the service is exceptional, the selection is good and the prices are fair. Bonus? The place stocks delicious baked goods (think lemon squares, macaroon bars, berry crumble, nanaimo bars and brownies - yum!) made by a local caterer.
The store is family owned and operated, and they always greet us warmly and ask us how we are. They remember details like our dog's name and where we work. They should probably be giving high-end restaurants and department stores customer service lessons.
I often find myself running in here during an emergency of the first world kind (read: running out of eggs while in the middle of baking a cake, no laundry detergent when I desperately need to wash clothes) and they always have what I need. We've grabbed a (gasp!) frozen pizza here a time or two and it's our go-to spot when we need to satisfy a sweets craving.
While 5 cent candy and old general stores may be a thing of the past, this family-run Hasty Market is a gem in my neighbourhood, and they're a business I will always be happy to praise. Why then, did I not award 5 stars? The gentleman owner threw me a bit when he asked if I was my boyfriend's "caretaker" (my bf has some trouble walking due to cerbral palsy). I understand people's curiosity...but really. A little off-putting. He's since been super kind and so I can't fault him too much for it. read more