I've used this place alot and unfortunately most times it hasnt been a pleasant experience. Its…read moreobvious the staff know their stuff but they lack basic customer service skills. The last time I left my bike there for a service, not only did it take longer than expected but when I came to pay I realised nothing had actually been done and so had to leave it for a further week. Often times your bike is left outside (even when it's raining). The prices are too high too as the standard of work doesnt reflect the price. I wont use this place anymore for my bikes.

Johnny was very helpful with local tips for our cycle hire trip to Rye, Good bikes. Great service…read more Took my bike back for service and the younger chap knew his stuff-was very satisfied and I WILL BE BACK! Dina

Brought my bike into Phoenix Cycles with a broken chain, and they were incredible. Not only did…read morethey replace the chain (for half Halford's price), but they also made adjustments, fixed small issues I hadn't noticed, and shared super helpful tips along the way. Their expertise and attention to detail were amazing, and they truly went the extra mile. Huge thanks to the team--can't recommend them enough!

Grumpy response when I phoned. Grumpier still when I looked in. But i was new to the area and…read morewasn't sure where else to go. The repair was botched and the work will have to be redone. I won't take the bike back because I have no confidence in them. I won't be going back.

Worst ever should never ever travel in that thing. I regret taking a ride in that bike. Booked in…read morefor a service to find my bike loaded with expensive new components installed without my consent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Booked in for a service to find my bike loaded with expensive new components installed without my…read moreconsent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Absolutely fantastic. I needed a part, the rear roller wheels, for my Brompton. They didn't have…read moreit in stock but had a slightly more expensive one, the rear rollers plus the roller for the fender. They offered to and did send me the more expensive part at no extra cost. It arrived in one day. Their prices are very good, they don't charge for shipping, and they ship unbelievably quickly. I haven't been there in person, but if they are as friendly and responsive in shop as they are by email it'd be worth the hour and a half train ride from where I am now.

From the owner: Creating a better place …read more... Brilliant Bikes is a friendly cycle shop based in Sunningdale We service, repair and upgrade all types of bikes as well as selling new bikes made by Brompton, Intense, Orbea, Commencal and Frog. If you need your bike servicing, we won't keep you hanging around or on a long waiting list / booking system - we want you and your bike back on the road ASAP. We specialise in spare parts and accessories for Brompton folding bicycles and try and keep all Brompton parts in stock.

Great bike shop located at the very top end of the town. The staff are friendly, approachable,…read moreexperienced and know what they are talking about. A good place to start if you are looking for a bike at a reasonable price. They have a whole range of bikes and accessories to cater for everyones needs. They also offer a repair service at really competitive rates. Access to the shop is adequate, easy to see whats on offer and look out for the great special offers they have every now and then!

This place is so cool!!!! People of all skill levels came here to have fun and bike/skate. It is a…read morevery welcoming environment and I had a lot of fun watching the cool tricks people knew how to do. There is a little shop in the front with a lot of skater clothes and vans shoes. There is also a little cafe in the main skating park( AND FREE WIFI), that has little treats and tea. A good spot to bring your children and get some work done. Highly recommend this place. The staff is really nice too! They enjoy their job and this one young man in particular, his name is George, is super helpful and will brighten your day:)

This is a handy little bike shop and workshop located, as you might expect, next to a bus stop. The…read moreshop is accessed by pressing a buzzer next to the door, which can seem a bit off-putting, and I have had difficulty getting someone to answer the door in the past, probably because the workshop is located out the back of the shop. However once you're in, the staff are friendly and helpful, and I think offers good value. The shop is quite small, and has all the essentials, but not much beyond that, so if you are looking for the latest Northwave jersey, you will need to try somewhere else. It is more of a functional shop catering to people who are using their bike to get places rather than purely for exercise or sport. They have a plentiful supply of florescent yellow plastic, which is most important for cycling on London's roads.

Excellent service, left it in for a service, bit more needed fixing but it came out and it felt…read morelike I was on a new bike. Very good value for money. will be my first port of call for any of my bike needs. Highly recommend them.

Reliable place - old school - suits me. Thanks for the great bike and non-fussy advice.read more

Edwardes is like stepping back to a time before there was any urban fashion or moral obligation to…read morecycle. The staff here are passionate about cycling as a sport and probably have been since the day they first sat on a tricycle. As well as having a huge range of mountain, racing and all kinds of bikes, they are immensely knowledgeable and good at repair jobs. On the downside, it is often quite difficult to get served you really do have to fight for their attention. Be prepared for a bit of cockney banter and you can even haggle down the price on occasions. This is nothing like shopping at Evans Bike Superstore, but so much more of a personal and interesting experience.

I recently visited this shop as I needed a spare part for an outboard motor. The staff were really…read morehelpful in trying to locate the part for me and although the outboard was pretty old they came up trumps. They kept me informed when the part was available and even advised me how to fit it even though they were losing out on business as they could have told me to bring the motor in and they would fit it. A good range of equipment and spares for the boating fraternity.

From the owner: Supplying ropes, blocks, paints, shackles, anything that is needed on a sailing dinghy, fishing…read moreboat, sit on canoe, yacht etc.