Dr. Hashemi and her team are extremely kind, caring, attentive, and professional. The office was extremely clean and beautiful and the wait times were minimal. The equipment in the examination room was state of the art and extremely clean. I was extremely impressed with their use of latest technology, including a VR headset for the peripheral vision test. Most of all, I was appreciative of how much time Dr. Hashemi personally committed to providing me with valuable advice and answering all my questions. Her assistant, Natasha, was also very courteous, helpful, and professional. I want to express my very sincere gratitude and love for the flawless care that I received. Thank you from the bottom of my heart. read more

My experience with Dr Hashemi was terrible. I went in for a cataract surgery but she did not finish and left me with a botched/uncomplete surgery with no real explanation. The only thing that was told to me was that she couldn't complete the surgery, that she was no longer my doctor, and I had to go to another surgeon for it to be complete. From this original, unnecessary cataract surgery I had to have 3 different surgeries on the same eye. From October 20, 2025 until February 9, 2026 I suffered something unbelievable because of the lack of care and direction from Dr Hashemi and her office. 1 star because I cannot give 0 stars read more

My first time at this office. The staff at the desk were so polite and friendly. Next I was treated by Logan. He is the one that did my eye exam on the different machines for the doctor to review. My appointment was with Dr. Ghiam for the first time. Not only is he friendly, he lets you explain your problem and listens to you. I have Sciatica and have a trouble walking. I told the doctor, he said speak to his staff and they will help you with Lyft. Maria not only helped me, she came down and made sure Lyft knew where to pick me up. She waited till I got in the car. I forgot to mention, SHE WAS ON HER LUNCH. He is located on Venture Boulevard where it is rough for Lyft to pick-up. Plus, the visit with the doctor turned out great. A happy patient! Joan Nass read more

I was sent to see Dr Hashemi for a on and off double vision issue. The doctor was knowledgeable and took his time to explain everything . Moreover I was satisfied with the pre testing the technicians did and over all service.I also really liked the fact I didn't have to wait months for an appointment which in today's world is a plus! Now for the facility They're on the top floor of a high rise on Ventura boulevard close to havenhurst . The office waiting room is non distinctly decorated but well lit naturally and the seating is ample and adequate . My biggest complaint is the parking lot ! Tight as Cinderella's glass slipper . Cars are squeezed into the tiniest of spaces and if you have a car with sensitive sensors it can take up to fifteen minutes to get out without some screening from the sensors. I really suggest you allocate enough time to get a decent spot or street parking if you can find . Just FYI for two hours I got to cough up 20$ in the San Fernando valley . read more

Phenomenal care! I recently visited Dr. Ghiam as a new patient, and I can honestly say it was one of the best medical experience I've ever had. From the moment I walked in, I felt like I was in expert hands. Dr. Ghiam is incredibly knowledgeable, but what sets him apart is his genuine kindness. His depth of knowledge is truly impressive; he was able to explain complex eye health concepts in a way that was easy to understand, leaving no doubt that he is a master of his field. He didn't just treat me as another patient on a schedule; he treated me as a person he genuinely cared for. He took the time to explain everything, stayed patient with all my questions, and never once made me feel rushed-which is so rare these days. I left the office feeling safe and relieved knowing I finally have an amazing doctor I can count on and trust. If you're looking for the best eye care possible, look no further! I cannot recommend him highly enough. read more

This office is BUSY. Dr Hashemi is a Neuro-Opthalmologist Specialist. During the pandemic I had to I have scour Los Angeles, Orange County and Riverside Counties. Very compassionate care. She was the 14th Dr specialist contact and 4th eye doctor to FINALLY diagnose and start my treatment. After a ridiculous amount of tests being negative, she was able to narrow down what it was....super rare. She explained the other 2 specialists I needed to see to help my condition. Luckily, my other specialist was able to refer me to a UCLA professor who publishes on the condition. . . and I have a care plan to check in with her on an annual basis. read more

I am grateful to Dr. Hashemi and her staff for her thorough, compassionate care. Much respect.

i worked with neuro-opthomologist Dr. Benjamin Ghiam and he was fantastic- very thorough, no complaints at all, high recommen.

It's so hard these days to find a doctor who truly takes their time to actually listen to their patients and explain things without rushing their patients out the door, so if you're looking for the best Ophthalmologist in the Valley area, look no further not to mention Doctor Hashemi's staff were very friendly and attentive too.... read more

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Oh yeah five stars all the way for this young sharp with it knowledgeable doctor First of all everybody on the staff was super nice and very helpful. Secondly, the office is immaculate. I love how she has the doors color-coded. I don't know much about equipment but she had everything in there and they wiped it down every time before I put my chin face whatever close to it. It all looked brand spanking new. The doctor takes her time and is easy to talk to. Highly recommended. read more

"CC" or however you spell it the girl that picks up the phone is SO rude! Dr. H how do you allow this type of customer service! Rude and horrible. read more

Scheduled an appointment with a rude person who told me "You're welcome to schedule with another doctor" when it turns out the first appointment for a new patient was months in the future. No, I said, I'd like to schedule with Dr. Hashemi, she seems like the right doctor for me. Fast forward a few months, I got a phone call late yesterday afternoon asking that I confirm my appointment today. Called back this morning to confirm, they told me they scheduled an emergency patient at my appointment time and now they can't see me today, and can't see me for months. I'm incredibly frustrated and I'm going somewhere else. read more

If I could give negative stars I would. I am a healthcare worker and the last thing I've ever wanted to do was write a review for a place of healthcare. I was referred to Dr. Hashemi by my optometrist where they told me I had an appointment set up. When I went to the office, the man told me they didn't have an appointment for me even though the man said they had the information sent over and he talked to my eye doctor but they scheduled it for the wrong day on their end and told my optometry place a different day. Since I was already there, they rescheduled my appointment again. Yesterday I was waiting for a call to confirm my appointment but never received one. I called today before my appointment to confirm and was told that they called and talked to me yesterday and apparently I confirmed to cancel my appointment with them. But I said I never got a call and they changed their excuse and said they left a voicemail on a number that wasn't even the correct number. So they confirmed my cancellation with someone who isn't even me? How is that allowed? The woman on the phone did not help and just kept arguing with me to save herself after I called her out on saying she spoke to a completely different person to confirm my information and appointment (HIPAA). She started to say well your insurance is inactive anyways so it wouldn't matter. So my insurance works everywhere else but here because they want to keep making excuses? I hung up because they obviously have no empathy for their patients and not even an apology or attempt to help the situation. This is the second time that I've driven an hour to get there and changed my work schedule for something that was probably never going to happen due to their lack of organization, privacy of information, and care towards patients. read more

Their staff is so rude and have no manners. I'm not sure if it's a culture difference since they are mostly middle eastern there but I did not feel welcomed nor wanted there. Their staff is always talking and has the most attitude. They are always rushing you and make you feel like you're bothering them. read more

Dr. Hashemi is the best. I have never met a doctor that was so caring and compassionate. She takes the time to sit down and actually get to know you. After years of searching for answers and visiting many specialists, I finally know what's been causing my issues. She called me after office hours to discuss the results of my tests and the plan of action. It was a very scary moment for me, but it was reassuring to have such a compassionate doctor that was helping me through it all. I have now been stable for a full year. This is the first year since 2014 that I have been okay. Thank you Dr. Hashemi! You have completely changed my life and I will be forever grateful for meeting you and having you as my doctor. read more

I visited Dr. HASHEMI on an emergency appt...I had lost vision in my left eye. She sent me for a brain scan, diagnosed and helped to restore vision. read more

I developed a real bad case of double vision and it was scary not knowing how or why this happened. Dr. Hashemi took the time to explain what all my tests showed in great detail and made me feel comfortable with the eventual diagnosis of thyroid eye disease. Staff is very attentive. I truly believe that they go the extra mile in order to help their patients out. Really lucked out with this specialist. She's very experienced with a wonderful tempermant. read more

Doctor is nice and answers questions. Her staff, specifically, Sabrina and Paula go above and beyond! They are extremely supportive, comforting and friendly and I'm very grateful. read more

I highly recommend if you are looking for the best of the best with knowledge i 100% recommend it , Very friendly staff! Knowledgeable nurses and doctor. Have always felt heard and taken care of for what I am there for in the first place. Would highly recommend this doctors office! Have always left feeling confident with care I had received.Thank you so so much dr Hashemi you are the best, read more

Money hungry. Very Rude front dest. Advance payment for cash patients. $500.00 before you see the doctor. Useless and not relevant exams. Examining your eye without gloves and poking your eyelid with unsanitized needle. Terible experience. read more

Excellent client service. very knowledgeable about optical medicine and disease. i trust this doctor and that's not an everyday thing!

I am very frustrated! Imagine having horrible headaches 10 times a day for 10 years and my eve doctors, neurologists, general physician could not figure it out what was causing these debilitating daily headaches. My eye doctor referred me to Dr. Hashemi. I saw her yesterday for the first time. Within the first 5 minutes of my exam she figured out what was causing the headaches. I saw her again today at her Encino office. The entire staff was lovely. She did a short procedure on me today and as I am typing this review my headaches are 50% better. I am crying as I am typing this. I never thought I would be able to sit at my computer without having headaches. Honestly next to the day my 2 daughters were born this is the happiest day of my life. I cannot describe what it means right now to feel better. She is going to do Botox in the future. I can't wait for it to get even better. 10 years. 6 doctors. No one could help me. After a short procedure in her office today there's no headache while I type this. I tried an MRI, numerous headache meds, I saw the Neurologist at Cedars for 2 years. This is a miracle!! Nothing I can say will ever be able to express my appreciation for taking this daily pain away. Today is a great day thanks to Dr. Hashemi!! read more

Just wanted to start by saying that in the past year I have seen over 16 doctors and none of them showed me professionalism like Dr.Hashemi . She is the first doctor to take her time with her patients. She throughly explained everything with no rush, her diagnosis was very efficient. Also wanted to say that the staff was amazing as well, such great team work thank you read more

I went to her office twice. The first time I started to see floaters and I was very stressed out and concerned. She did a very complete examination of my eye and I found that it is nothing dangerous and I should learn to ignore it. The second time she also was very helpful. She is very kind and professional and she knows what she is doing. I recommend dr roshan to my family and friends. read more

Dr. Kent Small, my ophthalmologist, referred me to Dr. Hashemi, a neuro-ophthalmologist after I developed diplopia (double vision). Dr. Hashemi took time from her busy schedule to see me the next day and recognized that I had a serious condition after evaluating my MRI. Dr. Hashemi took quick action. She requested another practice to keep their office open so that I could receive critical intravenous antibiotics that evening. She also referred me to Dr. Martin Mortazavi (a neuro surgeon) and his team who she believed could address my medical issue. I received an evaluation and began treatment the next day due to Dr. Hashemi's intervention. I found Dr. Hashemi to be very knowledgeable and personable. Follow-up appointments confirmed to me that she genuinely cared about her patients and was open to discuss any concerns I had. The first emergency hospital that attempted to diagnose me sent me home with a prescription for antibiotics to treat a sinus infection, which would not have addressed my illness. I believe I am alive today due to Dr. Hashemi's and Dr. Mortazavi's quick response and I am truly grateful. read more

Dr. Hashemi is without a doubt one of the greatest doctors I have ever met. She is very professional and very calm while helping my father in law conquer his fear of surgery. She explained the surgery in detail and provided the best care possible. Her bed side manner is amazing. The girls that work at her office are also very kind and polite. And their office is always very clean! Thank you Dr. Hashemi for everything! Highly recommended! read more

I am writing behalf of my father!:-). He has had a good experience with Dr. Hashemi as a caring and patient Ophthalmologist.

5 stars is not enough for Dr. Hashemi. She saved my mother from going completely blind. She is caring, compassionate, and pro-active. My mom had been experiencing symptoms of GCA for over a month. During that time she was hospitalized and placed on an IV drip of prednisone without a diagnosis. After she was released she went to her GP who left her on only 10mg of prednisone per day even though she suspected GCA. I found Dr. Hashemi through my own research of GCA and she got us right in. My mom had already lost the vision in her right eye and was rapidly losing her left eye vision. Dr. Hashemi sent her immediately for a high dose prednisone drip and placed her on higher doses of daily prednisone. My mom responded well and even gained back a bit of her right eye vision. She then set a plan into place. My mother is feeling so much better! The prednisone does have side effects so we are currently transitioning her to actemra. Dr. Hashemi is our angel and we are very grateful to her. read more

Excellant neuro opthamologist and located in Encino. Diagnosed my problem quickly and got me to an excellant Internest that day!

Just wrote this as a "check in" not a review, so not sure if this duplicates that but I want to be sure everyone sees this as a "review" because Dr Hashemi is so awesome!! Dr Hashemi came highly recommended. There are not enough stars to say just how great she is!! She took her time, and was so thorough, leaving no stone unturned which I appreciate so much!! She explained absolutely everything to me in terms I could easily understand; she listened to my concerns, and answered every question (and I had many!) with patience, & thoughtfulness. She took her time to be sure that I understood everything. She is kind, & caring, and it is obvious that she loves her work, and her patients!! I feel so lucky and grateful to have found Dr Hashemi, a truly knowledgeable, caring, and wonderful doctor!!! And this review would not be complete without saying how fantastic her office staff is, too!!! Just an all together wonderful experience!!! read more

The lack of professionalism is astounding. The lies the staff tell week after week lack logic and even originality. How can staff honestly be unable to find a patient's records, files, name, address, and even phone number after I provided it to different staff on 3 separate calls? If they are losing patient information that often and that rapidly then they cannot be trusted with my sensitive health information again. And each time, they claimed that they were submitting authorizations to my insurance. Yet the next time I would speak to them, they would claim to have no record of me or my insurance company nor my policy number. If you don't have that information, how did you ever submit an insurance authorization request? Eventually someone did submit an authorization request to the insurance company. Thank God! The insurance company approved and faxed them the authorization number. Then I called and personally gave the Dr office the authorization number. Next, a receptionist called me confirming the approval and authorization. Yet for the next 1.5 weeks another receptionist and even the Dr herself claimed my insurance had never approved the visit. During this same time, I repeatedly found myself hinting and encouraging staff to do their jobs, review their most recent false claims, apply general clinic Standard Operating Procedures (SOPs), and the basics of HIPAA. All while they deliberately misled me, lied to me, lied to their own Dr, lied on the health insurance company, etc. Don't waste your time. Go elsewhere read more

I was really impressed with Dr. Hashemi during my recent visit. She was very frank and explained all of my concerns very clearly and concisely. All my questions were answered with enthusiasm and support. I was more confident about my condition after visiting with Dr. Hashemi. She is well regarded by her patients and her peers. I definitely recommend her to all of my friends and family! read more