Find the store layout to be generally bad, lots of crap everywhere.
I had purchased a blender from here and it stopped working just after 10 days of the original purchase, the store person refused to give me my money back after asking .
* told me no not allowed to we have to give you a gift card or repair. i then asked for it to be replaced and after arguing with him about consumer law and what they are suppose to do for 30minutes he finally swaps it over.
He was very very rude and uninformed of what their company policy states online website and general basics of consumer law!
I walked out somewhat frustrated as i wanted a refunded and was bullied into taking a new blender that i didn't want (after many reviews about it while in store i find that lots of customers didn't have a great experience with the product.... after that i take it home and find this new blender was also defective but this time this one was dead in the box.
i took it back again and requested a refund still refused to refund my money and took a blender out from another box on the shop floor and told me to be thankful i got a new one the same person claiming to be the manger still refused to refund any money.
DO NOT SHOP HERE!!!! they blatantly ignore consumer law and not to mention that but the staff are lazy, rude & just to do not care.
not to also mention their dodgy warranty's they sell that do nothing and also are generally horrible to customers.
The operations are not normal and do not happen outside of this brand! the way they deal with any conflict is very bad and generally don't care once they have your cash.
just go somewhere else , generally you can find some products cheaper in other stores. read more