The staff is incredible start to finish. The hygienist that did my deep cleaning was phenomenal not…read moreto mention she came in on her day off originally for me but she had done things happen to her and she ended up calling out so to forces that were not her fault. She was kind and courteous. I haven't had any work done by Dr Simmons yet except for numbing my mouth but I can tell you he had a wonderful manner about him and he made me feel calm and that's important. As I left Shay took care for me, such a sweetheart! She has taken care of me from start to finish

super shady billing. after being told we were in network, we got a bill for over $700 for routine…read morecleaning. per the insurance company- they charged us 3x for fluoride. then charged us 3x for silver fluoride. per insurance company- no one needs fluoride 6x. they also charged us for bite wings - twice in one year. Per insurance company- bite wings only need to be done once a year which is why they only cover them one time a year. then they proceeded to charge us for something our insurance doesn't cover at all. Per insurance company- it is their job to check benefits prior to any treatment. - they did not tell me they were doing anything that was not covered. I should have known something was shady when my child's filling was $280 and my filling was $50.

We have been going here for years and will continue to keep coming back! They treat my kids like…read morefamily, while making sure they get the dental care they deserve! Ashton is always so pleasant, and we love seeing her every time we come in for cleanings!

Dr Whatley gives excellent care. I had no pain during injections. My fears were erased due to a…read morecaring knowledgeable staff. Ask for dental hygienist Rachel she leaves your teeth white as snow and finishes up with a mint or bubble gum rinse refreshing.

For starters, I really don't do negative reviews, but I have to be honest because I feel it's…read moreimportant. I made an appointment for Dr Whatley office, because I had been experiencing tooth pain, and I am a client there but had not been to them in a while. My Insurance Info was on file, but I had forgotten its a different insurance but same job. I received a text prior to appointment stating they canceled the appointment because of them not being able to verify my insurace-Instead of calling they sent text cancelling it. So I called and we got that straignt and I was seen in the office,. They took pics and the doctor i saw was not Dr Whatley but i spoke with them let them know that I hadd been taking motrin and it was no longer working. The dentist looked over the xray of my teeth and told me it was not infected and I could have it pulled or a root canal-I choose the root canal. They set it up and I left in pain even more so now because doing the xray has aggravated my tooth. I called back after taking tylenol as the dentist told me and after an hour called backed because of the pain. The young lady that answered the phone told me she would get back with me after talking with him and she did. Now she says the doctor will call me in some antibiotics because its infected. I told the young lady that the doc told me its wasnt. So they called in the prescription and I immediatey went and got it and started taking it-still hurting and not being able to go to work. I called the chat line and was chatting with someone-she took all my information and told me someone would call--They never did. So I called using their number and left a message as the answering machine stated that if it was an emergency they would get back with me. I had to go that weekend hurting really bad. It did evently stop but I had to endure pain that I should not have had to. I have been nursing for over 25 years and I know one of the first things you learn is not to judge others pain-if that is what they were doing, and I personally think they were. I did get a call this morning asking reason for call-so and reminding me about my root canal Wednesday. I cancelled my appointment and now looking into getting another dentist. I do not want anyone working on my teeth that do not have my best interest at heart or by a dentist that tells me i have no infection and then all of a sudden, I call and now It's an infection. I do not expect special privileges, but I do want a dentist that cares!!!! Going several days in pain is no joke.

My first visit was absolutely amazing !! The whole staff is sweet and amazing, I love how fast they…read moreare working to get my smile back!! I finshed my treatment and I am absolutely obsessed! They are literally very understanding and compassionate about you and your smile, trying to make sure you are happy. They go step by step with every process I would recommend them as the #1 best orthodontist in the world! Please give Dr. Hastings and his crew A chance you will never regret it. I love you guys ! Thank you for making me feel confident again in my smile

im beyond grateful for dr hastings and his crew! they helped me get my teeth where i want them to…read morebe. they truly are a blessing in disguise, they are the best. the staff is amazing. they are so helping and understanding. i've been going to them for years, i wouldn't change a thing

My daughter got her braces put on here, and in the beginning, the wait in the lobby seemed very…read morelong. Due to this, we started using the location at the mall to get the braces tightened each time and it makes the time pass faster. That location wasn't an option today, so we had to visit this one again, which is the main location, and I'm pleased to say that the wait time was much, much shorter today. She was in and out once her name was called. The staff was nice and pleasant, and took time to explain something different that they had to do today, and made sure we both understood what she needed to do at home. I'm glad we chose this place for her braces.

I highly recommend Dr. Pischek and his team! From the moment you walk into the office, you are…read moregreeted by a friendly, professional, and welcoming staff. The office is conveniently located in Robertsdale, making appointments easy and accessible. Dr. Pischek provides excellent care and takes the time to ensure patients are comfortable and well-informed. The entire team is attentive, compassionate, and committed to providing outstanding service. Every visit has been a positive experience, and I truly appreciate the quality of care I receive. If you're looking for a dental office with exceptional service, a wonderful staff, and excellent dental care, I highly recommend Dr. Pischek's office!

Today, Tuesday/8Aug23, I had a f/u appointment with Dr. Andrew Pischek to get the permanent crown…read morework completed. As always and with complete honesty, I commend the Dr., Staff and Quality of Care rendered by personnel at this dental clinic. In my opinion, they re-define what professionalism, quality care and customer service is truly about.

I went in for a cleaning which went very well. I was comfortable and it was quick. However, Dr…read more Grantham found a crack in one of my teeth and was really concerned about some upcoming orthopedic surgery I had planned. He said my cracked tooth would keep me from being ready for my hip replacement due to the risk of infection, etc. So he quickly made an early morning appointment for me for just a few days later. He extracted the tooth and I didn't feel anything! I never was sore or swollen. Of course, my face was numb for a few hours but other than that I had no problems whatsoever. He did a great job. I have used him for many years and will stick with him forever as long as he practices. I highly recommend him and his wonderful staff. They are superb.

I wasn't impressed immediately. The lobby in itself needed a complete update. It reminded me of…read moredoctor's office's you sit in as a kid with the outdated furniture & paintings. But I did notice a project print in the corner where they will be building and moving to a new building. I've never used this dentist but my husband had a tooth he needed pulled. We sat and watched Matlock while we waited for his medicine to kick in. Free coffee and waters were available in the lobby. A lot of dentists will refuse to pull them and send you to an oral surgeon but Grantham did a great job. The staff is what really won me over. They were kind, caring and in a great mood. You just couldn't talk to them without smiling. Dr. Grantham took great care of my husband and gave incredible instructions on how to care for him. They even sent us home with a little care package with gauze and chicken noodle soup. The Gatorade they gave my husband after his sedation was "the best Gatorade he ever had." It was a new flavor, Intense Blue Cherry and I couldn't find it anywhere. I called the office and the sweet nurses told me exactly where I could buy it. I HIGHLY recommend this office and will definitely be returning.

I booked an appointment for 3/19/25 for 10:00AM for a cleaning. I was sent a link to complete upon…read moremy arrival. I completed the link and when I arrived the time was 9:50am and I asked the front desk personnel how much would my cleaning be and informed her I didn't have insurance. She went to ask the office manager Kim, and returned and told me it would be $79. I was called to the back by a hygienist and she told me she had to take x rays and then proceeded to probe my gums and she showed me my x rays and we talked about some tarter build up and she informed me that I would need a deep cleaning. Which I wasn't shocked because I've had deep cleanings in the past. She then called Dr. White in and he looked over my x rays and did a probe of his own and agreed with a deep cleaning. Side bar: The hygienist was very thorough and detailed. No complaints with her at all. My problem arose after she told me I could have a seat in the front and wait on the office manager to book my follow up appointment. I asked her if I wasn't getting a cleaning today and she responded and told me no that I would require more time. I was confused but wanted to speak with the front office to see what my options were being that I scheduled and paid for a cleaning. I go back to the front and wait for about 25minutes and was called to the back. The office manager informed me that I wasn't getting a cleaning today and that I only paid for a comprehensive exam which initially is $360 but they were running a $79 special. I then asked her why wasn't I informed of this prior to paying for my "cleaning" and was told it must was a communication mishap. Then I went on to ask her how much will my deep cleaning be and she told me $1380. I am flabbergasted because I've never paid no more than $600 for a deep cleaning. At this point she became very condescending with her remarks. She didn't acknowledge the fact that I wasn't informed I was paying for a comprehensive exam and not a cleaning. I strongly feel that I should have been told upfront that I wasn't paying for a cleaning but for an exam. I've never scheduled a cleaning and left an office without some sort of cleaning. Even if they didn't have time for a deep cleaning, I honestly felt as though I should have been offered a basic cleaning or at least some floss or a toothbrush I feel scammed honestly. I'm willing to bet that I'm not the only person this has happened to. A better upfront clear communication strategy needs to be implemented with this establishment. I ended up being in the office for a total of 2 hours and left with a photo copy of my X-rays and no itemized receipt.

Dr White is just awesome! My dentist who I had seen for 20 years retired and I was so scared to go…read moreto dentist. Dr white was so compassionate and patient. He was reassuring. After my first visit I now just go sit in that chair and not worry about pain! I highly recommend him! Dr white you are my number 1