Update because I received a typical response from whoever runs this yelp page:…read more They took the time to see that my current location was NY but did not take the time to see the additional reviews I left in mobile. It's almost like people can move . Here's a hint: if you'd like to manage poor reviews, address the issue rather than attempting to discredit a reviewer. Thank you for your assistance though!

Dr. Howes does not explain the procedure before he does procedures. Although the office tells you…read morebefore the appointment that they are approved by the dental insurance, they fail to address the concerns of the insurance company. Don't know if they are in financial straits or just unethical with their threats of turning patients over to collections.

UPDATE: Sept. 7, 2021: Updating my rating to 5 stars. The previously mentioned billing issue has…read morebeen resolved. Ryan (may not have spelled it correctly?) looked into it and even called our insurance company to get to the bottom of it, and issued us a refund check for the difference within a week. Dr. Bennett and his staff still impress me with every visit. I see a different person (tech? assistant?) for my tightening each time I'm there, but they are always very nice and gentle with my mouth and always ask me if anything is poking me or needs adjusting before sending me on my way. Of course Dr. Bennett is the one who tells them what to do and checks me before and after, and asks if I'm satisfied with my progress so far. (I am!) My time waiting in the lobby is always less than 10 minutes, so whoever does the scheduling is fantastic at their job. ------------------------------------------------------

I love this dentist I got my braces done here amazing work and I am omw right now, kamiya--read more

I met with Dr. Hicks about Invisalign. I had Invisalign with a dentist in Colorado, but the course…read moreof treatment didn't resolve my issues. Therefore, Dr. Hicks is taking over to give me the smile I've been wanting. His approach is extremely tedious, very thorough, and his expertise is unparalleled. He communicated measurements and a course of action without ever relying on a tool; everything was determined by his trained eye. I return soon for my scans to have trays made, and I am referring anyone and everyone considering orthodontic or surgical needs to come here.

I've been a patient here and an employee here and they are amazing orthodontists! Highly recommend!read more

I booked an appointment for 3/19/25 for 10:00AM for a cleaning. I was sent a link to complete upon…read moremy arrival. I completed the link and when I arrived the time was 9:50am and I asked the front desk personnel how much would my cleaning be and informed her I didn't have insurance. She went to ask the office manager Kim, and returned and told me it would be $79. I was called to the back by a hygienist and she told me she had to take x rays and then proceeded to probe my gums and she showed me my x rays and we talked about some tarter build up and she informed me that I would need a deep cleaning. Which I wasn't shocked because I've had deep cleanings in the past. She then called Dr. White in and he looked over my x rays and did a probe of his own and agreed with a deep cleaning. Side bar: The hygienist was very thorough and detailed. No complaints with her at all. My problem arose after she told me I could have a seat in the front and wait on the office manager to book my follow up appointment. I asked her if I wasn't getting a cleaning today and she responded and told me no that I would require more time. I was confused but wanted to speak with the front office to see what my options were being that I scheduled and paid for a cleaning. I go back to the front and wait for about 25minutes and was called to the back. The office manager informed me that I wasn't getting a cleaning today and that I only paid for a comprehensive exam which initially is $360 but they were running a $79 special. I then asked her why wasn't I informed of this prior to paying for my "cleaning" and was told it must was a communication mishap. Then I went on to ask her how much will my deep cleaning be and she told me $1380. I am flabbergasted because I've never paid no more than $600 for a deep cleaning. At this point she became very condescending with her remarks. She didn't acknowledge the fact that I wasn't informed I was paying for a comprehensive exam and not a cleaning. I strongly feel that I should have been told upfront that I wasn't paying for a cleaning but for an exam. I've never scheduled a cleaning and left an office without some sort of cleaning. Even if they didn't have time for a deep cleaning, I honestly felt as though I should have been offered a basic cleaning or at least some floss or a toothbrush I feel scammed honestly. I'm willing to bet that I'm not the only person this has happened to. A better upfront clear communication strategy needs to be implemented with this establishment. I ended up being in the office for a total of 2 hours and left with a photo copy of my X-rays and no itemized receipt.

Dr White is just awesome! My dentist who I had seen for 20 years retired and I was so scared to go…read moreto dentist. Dr white was so compassionate and patient. He was reassuring. After my first visit I now just go sit in that chair and not worry about pain! I highly recommend him! Dr white you are my number 1

The staff is incredible start to finish. The hygienist that did my deep cleaning was phenomenal not…read moreto mention she came in on her day off originally for me but she had done things happen to her and she ended up calling out so to forces that were not her fault. She was kind and courteous. I haven't had any work done by Dr Simmons yet except for numbing my mouth but I can tell you he had a wonderful manner about him and he made me feel calm and that's important. As I left Shay took care for me, such a sweetheart! She has taken care of me from start to finish

I needed a cap put back on immediately and he was able to accommodate me. Thanks so much!read more

The Level and Quality of care during my office Experience today was a 10 out of 10. His staff was…read morenice and friendly, He is very Gentle Dental. Same day crowns, no pain no gain. I'm definitely going back for Dental needs going forward in life. Thank You Dr.Brown you did an amazing Job.

Thank you so much for taking the time to see our little girl today…read more We were traveling for the long weekend from Georgia to Mobile when our youngest daughter complained of an irritation in her mouth. She had sealant work done on Monday and we suspected that this may have been causing some issues. We noticed a sore inside her cheek near the back. She also complained of a sharp pointy bit on her tooth. We decided to see if we could see someone to take care of the issue. We called six other places but no one could see her. Dr. Brooke and team were the only ones willing to see her immediately. Thank goodness we got her in. When Dr. Brooke looked inside my daughters mouth, she noticed a HUGE chunk of sealant still stuck on a molar. It was huge. Like another tooth. She quickly removed it and my daughter was as happy as ever. The entire staff was phenomenal. Friendly and hospitable. Knowing we were from out of state, they offered me plenty of kid friendly activities to explore while we are here in Mobile. Again, thank you all so much. We are very grateful. What a blessing to have such a wonderful dentistry here.

I went here for the first time today. I have seen numerous different dentist in my 16 years of…read moregoing to the dentist & Dr. Schrader & his staff are by far my favorite. They are detailed & knowledgeable. They make sure you understand exactly what's going on & what to do. I will for sure be going back here

Dr. Glass and his staff are professional and courteous. They make sure that my comfort and care…read moreare top priority. The front desk staff checks me in and greets me immediately upon my arrival. When I had braces, it was explained to me how to care for them and after they were taken off how to care for my retainer. With locations in several surrounding towns or cities it is convenient to make appointments that suite my needs. I highly recommend Glass Orthodontics.

I got braces (not from this company) and didn't wear my retainer like I should've. In 2020 I went…read morehere to see what could be done about the tiny space between my two front teeth. they made me a special retainer that would push my teeth together and it worked perfectly, I wore it for a few weeks then came back to get it replaced with a permanent retainer. Less than a week later the wire falls off while I'm chewing gum or sucking on a jolly rancher I don't remember exactly but I do know it was something minuscule. I don't go back but I continue to wear the retainer they made me and it works great for 4 years. 4 years later (last month to be exact) I go back because my retainer is no longer working as well as it used to. I thought they would make me a new one since the one I have is old and I was told by my regular dentist they needed to be replaced every 2 years or so. When I tell the girl how the permanent retainer fell off after barely a week she tells me "well you're not supposed to eat chew gum or hard candy" (that's not true but ok) and the other doctor (not glass) grabs my old worn out retainer, burns a pair of tweezers and quickly without much effort or thought molds new bridges on the retainer not on the same spot they were originally printed on. I wear the retainer for a week and as the days go by I feel my right tooth is now shifted at the bottom, making it seem like one tooth is slightly longer than the other. I go back and I tell the same first girl this and she looks at them and says "looks fine to me". I felt maybe it was in my head it's not noticeable oh well and she puts in the permanent retainer... after a week or so I can't help but notice that my smile IS VERY DIFFERENT and it wasn't until I showed pictures to my friends and family and they all agreed "no your teeth shifted" that I feel I was right to doubt their work. I immediately make an appointment. I just got back from said appointment. I walk in and Mr Glass himself is assisting me, I tell him that the other doctor made my retainer shift my tooth and I need the top of it to be pushed towards the center to even it out again. Mr Glenn Glass tells me "ok here what we're going to do super quick and easy fix, I'm going to SHAVE DOWN YOUR THE OTHER TOOTH to even it out" I tell him "no, I don't want my teeth shaved" he argues with me trying to convince me that's my best option and I tell him "sir your not going near my teeth with a drill, your partner made my perfectly shaped teeth crooked and now you want to "fix it" by shaving them down?" He gets offended and says "well fine, if that's what you want, I guess you must know how to do my job better than me" and I said "yeah..." cause i wasn't going to disagree but I was trying to hold back on losing my cool. He then tells me I need Invisalign (which happens to be the most expensive option funny enough). He janks out my retainer and shaves down the glue, pokes a hole in my gums with the drill and doesn't even remove all the glue. One of the assistants takes pictures of my teeth for 5 minutes while I try to hold in my tears. Then the insurance lady goes over the pricing and prints out pictures of my teeth, "you have a very beautiful smile" she said. I respond back "yeah I used to" I've been sitting in my car crying in pain physically and mentally trying to wrap my head around how a company who deals with children can be so lazy, neglectful and most of all Egotistical, not everyone but most of the people I dealt with made nothing but excuses for their mistakes and try to fix the problems THEY CREATED by making new ones. I'm not saying don't come here but before they mess up your teeth pls go get a second opinion, if i would've been the same insecure person I was months ago I would've let them shave down my teeth and caused a bigger problem. Speak up about your concerns and if they shut them down LEAVE!