I'm not much of a yelper, just for the anomalies in service, wether good or bad. I've never been treated worse than during my time renting from Hart. I was drawn in by a sign in front of a beautiful home, but was almost persuaded not to rent solely based off of the unkindness of the receptionist at the office, Jamie. I truly hope she's in a happier place in her life now, because I've never been made to feel worse about myself. Unprofessionalism doesn't even begin to cover it.
As aside note, I'm a good tenant. I pay rent on time, am responsive to communication, and follow rules. Even if I weren't, no one should treat a tenant as if they don't matter.
Many things went wrong in my time renting from Hart, like when they refused to repair an 8 inch whole I'm the wall I found upon move in. I kid you not, cockroaches were crawling through it. They told me I couldn't prove that it wasn't my fault so they refused to fix it.
I was appalled by the state of the house when I moved in. They clearly hadn't cleaned it, and when I asked if they could clean it and sent pictures, they told me that my standards were too high. I'll see if I can attach pictures. Bottom line is, they are disrespectful and will hopefully have a change of heart some day soon and run their business better. read more