I had some difficulty when calling to schedule an appointment. The receptionist sounded disengaged…read moreand didn't seem very willing to assist, which made the process less pleasant than expected. Unfortunately, due to this experience and the lack of helpfulness during that initial interaction, I've decided not to schedule an appointment with the clinic.

Needed appointment staff just refusing to make me one. Been going for years but now they are…read morefailing at the simplest things.

Dr. Smith was great. Listened to what I needed and provided a contact prescription upgrade…read moreaddressing all I had going on. The exam rooms are clean, modern, and well kept. The staff are friendly, helpful, and pleasant to interact with. There were no high pressure sales tactics like you will sometimes suffer at the national "McVision" stores. The office is tastefully decorated and they have a significant selection of frames. I love the fact they are a local business and are invested in the community. They don't seem to have an in house optometry lab, but very few, if any, doctor's offices do. This means they order your glasses from a vendor and are beholden to that 3rd party company for timing, warranty, etc. one thing to bear in mind is that even for the best customer service companies, mistakes are going to happen. The real measure of an organization is how they handle the customer in difficult situations. Businesses should be evaluated on how they handle the problem and customers in difficult situations, not if a situation occurred. Over the years I have had several interactions with this business, and never have had any issues like what I did in Florida with a former optometrist.

I was given the wrong prescription for contacts. Had a few…read moreother unpleasant experiences. Will not return.

Wonderful experience all around. Doctor Hannah was very down to earth, friendly and professional!read more

Ms. Mona is Absolutely Terrific!! She was very thorough in explaining the procedures, and also with…read morethe instructions that I was given for the after care. Even though I'm still healing, I can tell a difference after 1 treatment.

My visit to this office was terrible. I went as a new patient. I went to get back on birth control…read morespecifically for my acne, and expressed this to her. She proceeded to ask me about sexually active, boyfriend, etc... I did share I had a boyfriend who lived many states away and we do not see each other much for the time being. She told me, "I'll tell you the truth, this one I'm prescribing you is not going to prevent pregnancy, and best advice if you don't want to get pregnant don't lay down in the bed!" It was very unprofessional and uncomfortable. I was skeptical to get on the brand she prescribed as it was new and expensive. I told her it was out of my budget and she then offered to give me 1 month sample pack and I would have to pay for the next two months then return for a follow up. I did this, and when I went to the follow up I did not have any results at all. I brought up once again, that it was too expensive and I would much prefer a generic one which I used as a teenager and saw results. So then she offered me 2 discounts cards, and said she wants me on this brand longer to really see if there would be results... Let's just say, after I made a follow up appointment upon leaving the doctors, I called to cancel!!! I will not return. This was a terrible experience.

Dr. Bergen and Sarah Bardin, NP were just amazing! They were able to diagnose exactly what my…read moremother in law's heart issue was and get her set up for surgery. The surgeon was able to fix the defect and recovery time, while long, was successful! My family and I can't thank the doctors and nurses enough for their kindness and professionalism.

I don't have anything to say. They killed my father in law. Those doctors are useless. Go to a…read morebetter hospital.

I am a mother of three daughters 22, 21&15 I'm also a new grandmother an at glow doc they keep me…read more looking young feeling into my young 20s again I am 38 but I look an feel much younger! Thank you Dr Patel an many others at glow doc! I love you guys so much! Here is a few photos from recently & from last year at my daughter's wedding book with Dr Patel you won't regret it! Glowdoc med spa is super professional affordable an it's the best decision I've made!

They carry literally every favorite product I've ever used, the botox placement was spot on and…read moreworth every penny. They participate in Brilliant Distinctions which saved me $40. The dr and esthetician were so informed and so eager to help me with my skin issues that I scheduled a facial with them today. I'm so excited that they're located in Lake Charles. Bring any products you have questions about bc I bought something online that she immediately told me was way too strong for my skin. She threw in a free peel just for booking a facial. Like the love for skin is definitely here

Dr. Courville saved my life. I was very I'll with Covid and almost didn't make it. Dr. Courville…read morepulled me out of it. I wouldn't be alive today if it wasn't for him.

I've been seeing Adrienne Breaux for about 5 years now. She is a awesome doctor. At one time i was…read morehaving problems with my blood pressure. I called her one morning around 10 and she worked me in and took good care of me. Anytime something weird is going on She jumps on it immediately without hesitation. She is absolutely the best.

she cares more about her paycheck than her patients. don't go here! she will misdiagnose and blame…read moreeverything on anxiety! went to different doctors and confirmed she was wrong in my diagnosis.